1. Overall, how satisfied were you with A+ Japanese Auto Repair, Inc.?



2. How satisfied were you with convenience of obtaining service?



3. How satisfied were you regarding courtesy/helpfulness of service personnel?



4. How satisfied were you regarding clear explanation of charges and work performed?



5. How satisfied were you regarding your vehicle ready when promised?



6. How satisfied were you regarding the quality of work performed?



7. How satisfied were you regarding the cleanliness of facility?



8. Based on your recent experience at A+ Japanese Auto Repair, Inc., how likely are you to recommend to others on a scale of 0 to 10, with 10 being extremely likely?









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