San Carlos Auto Repair


3793 reviews
(650) 946-1856

2yr / 24,000 mile warranty

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Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Thank you! My engine cover had partially fallen off, and they fixed it right away at no charge. I was able to get an appointment quickly and easily, and they were very helpful. I will definitely come here if/when my car needs more work. I highly recommend them!

Janelle, thank you for your glowing review! We're glad we could help with your engine cover and provide a smooth experience. It's wonderful to hear that you'll be returning and recommending us. If you ever need anything, don't hesitate to reach out. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Everyone at A+ Japanese Auto gives us responsive and timely help. Thanks to them, our 1999 Miata runs great.

Heather, thanks for the glowing review! We're glad to hear that you're happy with our service and that your Miata is running smoothly. If you ever have any more car troubles or questions, feel free to reach out to us at (650) 946-1856 or [email protected]. We're here to help! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

They did a great job replacing my side view mirror. They got the part quickly, installed it cleanly right after, and were great to work with the entire way!

Hi Eddie! Thank you so much for the kind words. We're happy to hear that you had a great experience with us. If you ever need anything in the future, don't hesitate to reach out! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Had a small repair. Elaine and staff are super friendly and they took care of the issue in a day. Because of my close proximity they offered ride share service to and from the shop. Very convenient. Great experience and thrilled they are so close by!

Chris, thank you for the 5-star review! We're thrilled to hear about your excellent experience at A+ Japanese Auto Repair. Our team believes in providing exceptional service, from start to finish. If you ever need us again, don't hesitate to reach out - we're just a phone call or email away. Ride share service is always available for added convenience. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

4
Google
A+ Japanese Auto Repair, Inc.

Excellent customer service. Follow-ups were a little slow, which caused a delay, but without serious consequence. Excellent work, while prices are prime, worth it to us.

Dear OShaughnessy Family, thank you for your review! We're glad to hear you had an excellent experience and found our work to be worth the price. We apologize for any delays in our follow-up, and we'll take your feedback into account to improve our communication. If you have any further questions or concerns, please don't hesitate to reach out to us at (650) 946-1856 or [email protected]. Thank you, -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Everyone that works here has top tier customer service. They make having work done on your car not only easy but absolutely stress-free. I’ve used their free uber/lyft ride service within a 5 mile radius before and it’s very convenient and easy, but this time I tried their free pick up and drop off of my vehicle and as a new mom of a baby this made my life SO much easier! Cannot recommend this place enough!

Thank you for your amazing review, Lindsay! We are thrilled to hear that our top-notch customer service and convenient amenities made your experience stress-free. We take pride in going above and beyond for our customers. If you have any questions or need further assistance, please don't hesitate to reach out to us at (650) 946-1856 or [email protected]. We look forward to serving you again in the future! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thank you Chris for the 5-star review! We appreciate your feedback and are glad to hear that you had a positive experience at our shop. If you have any questions or need further assistance, don't hesitate to reach out. We're here to help! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
1
Google
A+ Japanese Auto Repair, Inc.

Insanely high diagnostic cost. What's worse is the labor fee for repairs. I went there to hire mechanics not a surgeon

Mik, we understand your frustration with our pricing. We strive to offer competitive rates for our top-tier service. If you have any specific concerns or would like to discuss further, please reach out to us at (650) 946-1856 or [email protected]. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
3
Google
A+ Japanese Auto Repair, Inc.

Problem fixed but didn't respond to minor damage caused by their work.

Dear Jun, thank you for sharing your feedback with us. We're glad we were able to fix the problem with your vehicle. We're sorry if there was any damage caused during our service. Please reach out to us at (650) 946-1856 or [email protected] so we can address your concerns. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
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A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.