San Carlos Auto Repair


3827 reviews
(650) 946-1856

2yr / 24,000 Mile Warranty

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Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Great shop, great work, super professional and knowledgeable folks. I had a running board installed on my minivan and it was done well and in a timely manner thanks team!

Thank you for the glowing review, Sonia! We're thrilled to hear about your positive experience at A+ Japanese Auto Repair. Our knowledgeable team takes pride in providing professional service in a timely manner. If you need anything else in the future, please don't hesitate to reach out to us at (650) 946-1856 or [email protected]. Enjoy your minivan's new running board! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Brian and April were extremely helpful! My car’s roof was leaking on a rainy day and they were able to get me in the same day. My car was done sooner than expected. Communication was great! Service was great! Definitely recommend A+! Thank you, Brian and April, and everyone at A+!

Hi Valerie, we're thrilled to hear how happy you were with our service! Brian and April are dedicated to providing top-notch customer care. We know how important it is to fix these issues promptly, and we're glad we could take care of you quickly. If you ever need anything else, please don't hesitate to reach out. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Friendly helpful staff. Great understanding and knowledge of Car service requirements. Excellent communication.

Thank you Michael for the 5-star review! We're thrilled to hear that you had a great experience with us. Providing excellent customer service and communication is a top priority for us. Please don't hesitate to reach out if you need anything in the future. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Brian and his team provided excellent information and evaluation for the concern I had about my car leaking oil ( which it had prior to my recent oil change. Their technician checked and also test drove my car but didnt find any oil leak. Brian provided excellent customer service and helpful in explaining what was done and as a senior, I felt that theyre trustworthy. They were recommended to me by my neighbor and Im glad I gave them a try. Thanks!

Betty, thank you for sharing your positive experience! We're glad that Brian and our team were able to provide you with excellent service and that you felt taken care of. We pride ourselves on being trustworthy and providing thorough evaluations. Don't hesitate to reach out if you have any further questions or concerns about your vehicle. We're always here to help!-Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Brian and his team provided excellent information and evaluation for the concern I had about my car leaking oil ( which it had prior to my recent oil change. Their technician checked and also test drove my car but didnt find any oil leak. Brian provided excellent customer service and helpful in explaining what was done and as a senior, I felt that theyre trustworthy. They were recommended to me by my neighbor and Im glad I gave them a try. Thanks!

Hi Betty, thank you for your wonderful review! We're delighted to hear that Brian and our team provided excellent service. We strive to ensure our customers feel confident in the care of their vehicles. If you have any future questions or concerns, please don't hesitate to reach out to us at (650) 946-1856 or [email protected]. Thanks again for choosing us! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Needed a new catalytic converter and O2 sensor after they got stolen. Albert was always one step ahead and took care of everything well ahead of schedule. The whole team is honestly super polite and helpful, and will keep you in the loop every step of the way

Jake, thank you for writing such a kind review! I'm happy the team here at A+ Japanese Auto Repair, Inc could put things right for you quickly. We believe in keeping our customers informed every step of the way. If you need anything else, please don't hesitate to reach out to us. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

I own 4 Japanese cars, 3 of which are at least 8 years old. I take all of these exclusively to A+ Japanese auto for remedial maintenance and repair. Why? 1) They are experienced in older Honda & Subaru vehicles: what wears out. 2) I appreciate their advice on what issues to address or not address. 3) They explain the trade-offs of repair strategies. 4) They provide photo evidence of diagnostics. 5) Their labor charge is reasonable and inline with the industry. The bottom line is I trust their advice and guidance. I deal exclusively with Elaine as my customer representative.

Dear Robert, thank you for trusting us with your vehicles and for taking the time to leave such a detailed review. It's wonderful to hear that you appreciate our expertise, advice, and transparent communication. We strive to provide the best possible service to our customers. Elaine is indeed an invaluable team member, and we're grateful to have her. If you ever need any assistance, please don't hesitate to reach us at (650) 946-1856 or [email protected]. Thank you again for your continued support! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great service, great people, very accommodating and transparent about vehicle repairs.

Hi Adam, Thank you for the awesome 5-star review—and for trusting us with your 2000 Honda Civic. We’re glad you felt the service was accommodating and that our team kept everything transparent from inspection through repairs. That’s exactly the experience we aim to deliver on general maintenance, electrical, and engine work alike. We appreciate you choosing us and look forward to keeping your Civic running strong. Gratefully, Elaine, Albert, & Brian A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I had an excellent experience at this auto repair shop! I needed help changing my engine air filter and spoke with Brian to schedule a quick walk-in. He got me in right away — no waiting at all. Once I arrived, Brian personally helped me out, and Anthony (Production Manager) and Jacob (Technician) took care of everything quickly and professionally. Since the work was minimal, they didn’t even charge me for labor, which I really appreciated. It’s rare to find a team this honest, friendly, and efficient. I really appreciated the great service and will definitely be coming back in the future. Highly recommend!

Hi Pallavi, Thank you so much for the wonderful 5-star review! We’re really glad we could help you out with your engine air filter and get you in right away. Brian said it was great speaking with you, and Anthony and Jacob were happy to jump in and take care of everything quickly. If something is a simple fix, we’ll always be upfront about it — sometimes a little help shouldn’t come with a big bill. We appreciate your trust and your kind words about our honesty and friendliness. We’ll be here anytime you need us — whether it’s something small or something more involved down the road. Gratefully, Brian, Anthony & Jacob A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Had a terrific experience at A+. Quick and courteous communication and service and very reasonable price.

Hi Charlie, Thank you for the great 5-star review! We’re really glad to hear your experience with us — and your Mini Cooper — was quick, courteous, and fairly priced. That level of clear communication and smooth service is exactly what we strive for, every visit. We appreciate you choosing us and look forward to helping keep your Mini running in top shape. Don’t hesitate to reach out anytime! Gratefully, Elaine, Albert, & Brian A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
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A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.