A+ Japanese Auto Repair, Inc.
My family brought our cars here when we lived in the Bay, and after a few years living in another state, I moved back and brought my car in for a regular service. Justin remembered my family after all those years and took great care of the car. A few weeks later I kept hearing a rattle when I was driving, so I took the car in and they checked it out - even getting a mechanic to ride with me on the highway to make sure they were hearing the same sound. Turns out living in a snowy place makes your car rust and rattle! Everything was resolved quickly and with great communication. Justin also called a lyft for me when I had to leave my car for an extended service, just highlighting how great this place is and how well they take care of their customers. They always send a report of what they've found and discuss next steps and what they recommend verus what you can save until the next visit. I really appreciate the time Justin took with me and making sure my car was all set for safe driving. Thanks to the team at A+ Japanese Auto Repair!
Dear Ms. Gevorgyan, I hope this message finds you well. We wanted to convey our sincere appreciation for your detailed review of A+ Japanese Auto Repair. Your feedback means a lot to us, and your story is truly heartwarming. It's fantastic that Justin remembered your family and took great care of your car upon your return. Your trust and loyalty are the foundation of our business, and we're delighted that we could promptly address the rattle issue with clear communication. Justin's gesture of arranging a Lyft ride exemplifies our dedication to exceptional customer service. We're here for all your future automotive needs, and thank you for being part of the A+ Japanese Auto Repair family. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973
- A+ Japanese Auto Repair, Inc.