Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Brought my car in to get some major love and was recommended by a friend to A+ Japanese Auto Repair. Scheduling my appointment was super easy using their online tool. I knew what I wanted but it was really helpful that A+ performed a complete evaluation of my car. I worked closely with Albert, he was SUPER responsive and transparent. I am so happy that I took my car to A+ and that I worked with Albert. I will definitely recommend to my friends/family.

5
Google
A+ Japanese Auto Repair, Inc.

The best in the west

Hi Jagdish! Thank you so much for your high praise! We're thrilled to be considered "the best in the west." Your support means a lot to us, and we look forward to continuing to provide you with top-notch service. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

The service was courteous honest and professional. Highy recommended.

Hi Solly! Thank you for your positive feedback! We're thrilled to hear that you found our service courteous, honest, and professional. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Super experience. Scheduled seasonal service for my Nissan Murano. Found some other problems, but Katie clearly explained what really had to be done and what could be delayed or avoided. Communication was great throughout. The inspection report they generate with photos is amazing and gave me a lot of confidence in the process. Thanks so much!

Hello Kenny!! Thank you for your trust, the opportunity to eyeball the coolant issue and the suspension work, and we hope you feeling better!! Looking forwarding to helping you in the future with anything you or your friends might need. Katie F. - Service Advisor - 650-595-2277 - www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great customer service! This shop provides a wholesome family shop environment with the scale and service quality of a franchise. I recommend 👌

Thank you for recommending our shop, Jonathan! We take pride in providing a welcoming atmosphere and top-notch service. Looking forward to serving you and your family again soon!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Outstanding work on both my Mazda. Timely updates, clear and honest recommendations, the cars drive noticeably smoother now. Thanks Katie!

Thank you Guillaume for taking the time to share your positive experience with us! We are thrilled to hear that you had an outstanding experience at our shop. We pride ourselves on providing excellent service and it's great to know that we met your expectations. We look forward to serving you again in the future!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Truly A+ service. No need to go to my “authorized service centers” anymore. These guys truly are amazing. Quite the efficiency, coupled with customer service, and great work.

Hi Dennis! Thank you for your fantastic review! We're thrilled to hear that you found our service to be A+ and that we could exceed your expectations. Our team strives to provide efficient, high-quality work paired with excellent customer service. We're honored to have earned your trust, and we're here whenever you need us. Thanks again for choosing us! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

This is my dedicated "go to" shop for all auto repair. The staff is very friendly and efficient. I love working with Justin and have established a great rapport with him over the years. He's honest and always considerate of my time, and is more than happy to time to ensure I'm fully educated on what auto work may need or NOT need to be done. I've recommended A+ Japanese Auto to friends, and they have not been disappointed!

Hey there TheKanejack! Thank you for your wonderful review! We're honored to be your dedicated "go-to" shop for all your auto repair needs. It's fantastic to hear that you've had such positive experiences with our friendly and efficient staff. Justin is indeed a valuable member of our team, and we're thrilled to know that you've established a great rapport with him over the years. His honesty and respect for your time are qualities we strive to uphold across our entire team, and we're glad he takes the time to ensure you are fully informed about your car's needs. Your recommendations mean a lot to us, and we're happy to hear that your friends have also had great experiences with us. Thank you for your continued trust and support. We look forward to serving you and your friends in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ takes great care of my car. They have been so helpful and responsive when my car is having an issue. They also offer Lyft rides to and from the shop, as well as a shop car for rent while they're servicing your car. And I am always treated with respect when we're discussing my car. I plan on staying with this shop, and even staying with a Japanese car so they can still be my shop in the future! Thanks A+!

Hi Jessica! Thank you for your fantastic review! We're delighted to hear that you've had such positive experiences with us. Our team works hard to be helpful and responsive whenever your car has an issue, and it's great to know that our efforts are appreciated. We're glad the shuttle options have been beneficial for you and we believe that respectful communication is key to excellent service, so it's wonderful to hear that you've felt respected in all our discussions. Your loyalty means the world to us! Thank you for your trust and support. We look forward to taking care of your car for many years to come! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A Plus did a great job and got it done by the time I needed it. In the midst of moving, I scheduled an oil change and other repairs because I knew the auto shop would be hands off, capable and reliable. Communication with Katie was great and she went the extra mile to explain all the repairs in an easy to understand way and watched for traffic to help us get in and out of the shop. I appreciate their focus on reviewing a car's history through car fax, like how doctors look at my medical history, to inform whether or not a repair is due or can be done later. It feels like they care more about my car's well being more than I do, which is why I trust them. Lastly, I need to find cost savings where I can and I'm thankful they sent a coupon in the mail and found a way to save on labor costs. Pro tip: they service non-Japanese cars as well!

Hi Stacy! Thank you so much for your kind review! We're thrilled to hear that you had a great experience with us at A+ Japanese Auto Repair. Moving can be stressful, so we're glad we could help make your transition a bit smoother by taking care of your car repairs. Katie is a valuable member of our team, and it's wonderful to know her efforts to communicate clearly and assist with traffic were appreciated. Your trust in us means a lot, and we're happy to hear you found our service reliable and hands-off. We understand the importance of cost savings, and we're glad our coupon and labor cost solutions were helpful. Thank you for pointing out that we service non-Japanese cars as well; we aim to be a versatile and dependable choice for all our customers. We look forward to serving you again in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.