REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

After moving back to the Bay, it was time to find a new auto shop and I feel so incredibly lucky to have found A+ Japanese Auto Repair on Yelp. Gave them a quick call and set up an appointment for the next morning. I was greeted with some of the best customer service I have experienced, and they were extremely conscious of keeping their customers and staff’s health a priority by following all CDC and state safety protocol. Jason was very helpful in communicating all info over the phone, and keeping me updated on my car’s progress. The techs here were even so great as to find and fix a damaged part that I had not even known about. I got a call and they let me know they could do the additional repair with no additional labor cost, just the cost of a new part. Jason and his team are professional, transparent, and compassionate, and I can’t recommend them enough to anyone who might feel left in the dark or nervous about taking their car in.

What a wonderful review, Aidan! Thank you for taking the time to share your customer service experience with us. We deeply appreciate your high recommendation and look forward to seeing you again at the next service. Welcome back to the Bay Area, friend! -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I brought in my 16 year Infiniti to do an oil change and check the engine as I had heard a weird noise recently. Justin was extremely helpful and easy to work with. After the quote (very fair price) came in for how much I needed to pay for repairs (spark plugs, driving belts, etc), my husband and I decided it was time to not invest any more into this car as we have a relatively young car already at home and might be looking into getting a new car in the near future. We let Justin know we didn't want to move forward with all the repairs, Justin gave us a call back and let us know he had a buyer for the car and negotiated a price for us. We are so glad with how things worked out! We'll definitely be visiting them again for any future car needs.

Thank you for your kind words and support, Tiffany. We appreciate you. Be well. :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great customer service from Naeem. The shop seems to be slightly more expensive than some others, but worth it. I also really appreciated the photos they take throughout the inspection.

Thank you so much for the high recommendation, Rachael. It is an honor and a pleasure serving you and your Toyota Highlander. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My car was under warranty at Toyota 101 and they consistently screwed up and always had some excuse as to why something was not done or not done correctly. Our close friend spoke very highly of A+ Japanese, so when Toyota 101 recommended new brakes for my car I brought it to A+ Japanese for a quote. Not only did they replace my brakes, they did it the same day for $580 less than the dealer. I have been loyal to them since then. I just had my battery replaced and they came to my house with jumper cables to get the car and returned it later with a new battery. Naeem has been my service advisor and is fantastic! He communicates well and keeps me updated on the progress and findings with my car, along with accurate estimates for repair. I don’t know any of the mechanics, but I have never had a problem with my car after bringing it to them. They are honest, knowledgeable, friendly and get the job done right the first time, for a better price than Toyota 101. They truly are A+ and worthy of the 5 star rating!

Kirsten, so glad we could help at our auto repair shop in San Carlos! We appreciate your support and we are here whenever you need us. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+Japanese auto repair shop is awesome i want to say thank you to jason he explained all details about my Car because i change the inner and outer tie rod and my sway bar link ends the good thing is jason allowed me to bring my own parts and he promised to me it will done at 1 day and he did it thank you A+ Japanese Auto Repair for take care of my precious 2007 Nissan versa hatchback s 😊

We are so glad we could help you out, Bryan. We appreciate how much you love your baby (Nissan Versa). :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Excellent Service! Currently they are doing free home delivery for your car and implementing other safety measures to insure health and safety.

Thank you, Filiz! We appreciate the opportunity to take care of you and your Hyundai. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

If you look up how to run a auto repair shop in the dictionary this place would be the definition! Very professional and they do amazing work. Very happy with this place and would highly recommend it to anyone looking to have quality work done to there vehicles.

Thank you so much for the high recommendation, Aaron. It is an honor and a pleasure serving you and your vehicle. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My mother had her 2007 Prius catalytic converters stolen. Jason Burtis from A+ Japanese Auto provided excellent help and service. The entire process was clearly explained with attention and patience. He also went above and beyond to help with keeping the cost as low as possible since replacing the catalytic conveyer is very expensive without insurance. For general repairs, do find Jason. He will help you out with a great attitude. He is especially enxperienced with helping to handle stolen catalytic converters cases.

Thank you so much, Lawrence, for the kind words. We are very happy we could assist your mother and her 2007 Prius. May you all remain safe and healthy. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Fast, quick and reliable!

Thank you, Tikki! We appreciate the opportunity to serve you and your Honda Pilot. Be safe and stay healthy. :-) - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I have used them a few times to service my Nissan. Justin is one of the most accommodating people I've ever worked with. I highly recommend A+ Japanese Auto Repair.

What a wonderful review, Ray! Thank you so much for sharing your positive customer service experience with us. It's greatly appreciated, and we look forward to seeing you and your Nissan at the next service. :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call A+ Japanese Auto Repair, Inc. (650) 595-2277 For Assistance.