Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

A+ was courteous, fast, and well priced. They gave me info on what service was needed right away, and what may need to be addressed in the near future. Both Elaine and Albert were a pleasure to work with. I would highly recommend A+ Japanese Auto!

Hi Justin, Thank you so much for the 5-star review! It was a real pleasure having you and your 2000 Toyota Camry in with us. Elaine and Albert both appreciated the chance to talk through your service needs and help create a plan that fits how you actually use your car — since you only drive it a few times a month, we want every recommendation to be purposeful and cost-effective. We’re grateful for your trust and happy to know you felt the visit was courteous, fast, and well-priced. We appreciate you trusting the recommendation to our shop from your cousin!! Also, thank you again for recommending us and the 5 star review — we look forward to keeping that Camry running smoothly for years to come! Warm regards, Elaine, Albert, Roberto & Moss A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Dropped my car off for an oil change and for an inspection to address a rattling noise from my engine. A Lyft ride is generously dispatched for me to get home. I am promptly alerted that my car is ready at the time promised and that the proposed inspection fee would be waived as the hood latch only needed lubrication. I am grateful for the honesty and commitment to customer service, what a delightful experience. My car sounds new again!!!!! I had my water pump replaced here back in December and have had no issues. My mom used to bring her car here for repairs when I was kid. A+ is top notch in terms of customer service, quality of work, and value. Pretty sweet to see they haven’t lost those values over time and have figured out a way to make their business model resilient. The techs in the garage are always friendly and helpful. Much thanks to Albert, Moss, and the rest of the team for making this last visit a memorable one.

Hi Sam, We can’t tell you how much your review means to all of us — especially Albert who is thrilled to read your kind words! It’s really special to hear that your family has trusted A+ Japanese Auto Repair for so many years, and that we’re still living up to those same values of honesty, quality, and genuine care. We are glad to have your 2013 Scion tC back running quiet! We’re so glad the oil change and hood latch service went smoothly, and that the car is sounding great again! Thanks for recognizing our team’s attention to detail and customer-first approach — we truly believe that’s what makes A+ “A+.” Looking forward to helping you (and your family) whenever you need us next! So fun to be able to serve the San Carlos community after over 25 years in business. Warm regards, Elaine, Albert, Roberto & Moss A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Hi Kevin, Thank you so much for the 5-star review! We really appreciate you trusting us with your 2025 Polestar 3 — it’s always exciting to work on such a beautiful, cutting-edge vehicle. Roberto mentioned how great it was chatting with you and making sure your tire service was handled quickly and precisely. We take a lot of pride in treating every car as if it were our own, whether it’s a classic daily driver or a brand-new EV like yours. Thanks again for giving us the opportunity to take care of you and your Polestar — we look forward to seeing you next time! Warm regards, Elaine, Albert, Roberto & Moss A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I’ve been taking my Lexus here for over 8 years. They’re transparent, explain work in detail, and always honor their warranty on repairs and tires. My last visit was for oil, tires, and alignment. Knowledgeable shop, don’t be afraid to ask questions on any recommendations they give.

Hana!! Thank you for trusting us with your Lexus for over 8 years and thank you for the awesome 5-star review! We’re glad our team’s transparency and detailed explanations have been helpful—and we appreciate you calling out our warranty support. Happy to hear your recent oil service, tires, and alignment went smoothly. Keep the questions coming; we’re always here to walk through any recommendations with you. — Eric S. Co-Owner & the A+ Japanese Auto Repair Team of San Carlos • (650) 946-1856 • www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

Steve—thank you for the 5 stars! We’re glad our pricing felt fair and that we could take care of the electrical repair quickly and correctly. If anything new pops up—or you just want a second opinion—we’re here to help. — Eric S. & the A+ Japanese Auto Repair Team San Carlos • (650) 946-1856 • www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ Japanese Auto Repair has consistently provided excellent service. I value most their honest communication style - letting me know what details require immediate attention vs what details should just be monitored for future attention vs what fixes I should have done at the dealer because it’s under warranty. And I’ll gladly bring my cars back to for that future fix because I’ve never felt duped or pressured to make a questionable repair.

Hi Erin! — thank you for the fantastic review! We’re thrilled our communication style stands out for you, we have been working very hard to make sure we lay out everything we can very clearly and make sure it's digestible! —Clearly explaining what needs attention now, what can be monitored, and what’s best handled under warranty at the dealer. That transparency and zero-pressure approach is exactly how we aim to earn your trust every visit. We appreciate you coming back to us for future work, and we’ll be ready whenever you need steering & suspension repairs, diagnostics, brakes, general maintenance—or guidance on anything else. Thanks again for choosing A+ Japanese Auto Repair in San Carlos! — Eric S. & the A+ Japanese Auto Repair Team 650-946-1856 • https://aplusjapaneseautorepair.com/

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great service. Elaine was flexible to shuffle my appointment the same day and Albert went out of his way to get me ride back. The price is reasonable and they did a thorough inspection with the oil change job. Very professional, personable and skillful team. Highly recommend.

Thank you for trusting A+ Japanese Auto Repair with your vehicle, Ankur. We're thrilled to hear that your experience with us was exceptional! Our team takes pride in providing top-notch service that is both professional and personable. If you ever need any further assistance, please don't hesitate to reach out to us at (650) 946-1856 or [email protected]. We're here to help! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Was able to walk in same day, and get expedited and exceptional service. Thanks to Albert n entire crew. Highly recommend shop!!

Thank you for recommending us, E Kuether! We're glad you experienced exceptional service from Albert and our team. If you ever need anything, please don't hesitate to reach out. We're here to help! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Wonderful Customer Service, thorough, knowledgeable and a great attention to detail in vehicle needs!

Theresa, thank you for your review! It's great to hear that you enjoyed our exceptional customer service and attention to detail. We're committed to providing thorough and knowledgeable repairs for all our customers. If you ever need any further assistance, please don't hesitate to reach out to us. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

The team here delivers incredible customer service!

Thank you, Rachita, for the kind words about our customer service! Your feedback motivates us to continue providing top-notch service. We're always here to help, so don't hesitate to reach out if you need anything. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.