REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

A+ did an effective workaround after my battery casing had been cracked by another service provider. They are consistently knowledgeable, reliable, and true professionals.

Thank you, Charles, for placing your trust in us with your Honda. We appreciate your kind words and look forward to seeing you the next time you need us. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

The team at A+ always takes great care of my mint condition 300ZX. They always keep you informed of the repair status, do careful diagnostic, do great work, and return the car in wonderful condition. Great masters of their craft -- knowledgeable, friendly, professional and a pleasure to work with -- I would not hesitate to recommend them to care for your Japanese vehicle. Thank you for keeping my 30-year old antique running so beautifully.

Thank you so very much for your kind words and high recommendation! We are always happy to take great care of you and your 300ZX. Thanks for always placing your trust in our auto repair team. :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Well Well Well.... They come highly recommended! They service my Toyota Prius and Toyota Land Cruiser. Love the service and workmanship. I wouldn't take my car anywhere else for service!

Thanks for the awesome auto repair review Eric. Look forward to seeing you with your Toyota Prius and your other Toyota next time. We love being your auto repair mechanic here in San carlos. A+ Japanese Auto Repair, Inc. 650-946-1856

- A+ Japanese Auto Repair, Inc.
1
Google
A+ Japanese Auto Repair, Inc.

They're fast, friendly and professional. On the other hand, expect x2 or x3 on fees. $144 oil change, not even full synthetic. $400 spark plug replacement (labor was $300). $600 front brake pads and rotors replacement. This is supposedly a full service shop, but as soon as I got my car back, my tire warning light was still on, my ceiling light bulb was still broken, my air vent was still damaged. I went further to check KBB and Better business bureau and got quotes for 68% less on cost for all maintenance done on my car. Even checked honda dealer for cost on OEM parts and turns out they triple OEM cost as well. I don't know why I went along with it, I but I kept my end of the agreement and paid in full with deep regrets and dissatisfaction, I was in a rush to have my car taken care of. the total cost for simple routine maintenances costed me 52% of my car's total worth. I was originally planning to have all my cars in the family serviced here, because they have a good ratings on yelp and thought i found a gem, but after this experience... well, you be the judge. Update: I took the invoice to various local shops near the area and was quoted on average of 600 to 650 dollars total rather than 1800+ dollars that I paid. My tire pressure light is still on, sputter on idle and at low rpm still exists, I'm starting to wonder if they've really inspected my vehicle and replaced parts. Will consult with better business Bureau and consumer protection. Ths is starting starting to feel like a scam.

5
A+ Japanese Auto Repair, Inc.

These guys are proactive with solid solutions resolving obscure issues (error codes unhandled by other shops) on my old (2007) Prius. At ~300K miles and still going strong.

Thanks, Dave, for coming in to see us. We appreciate the opportunity to serve you and your Prius. :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Justin is great. Appreciate the service, very professional

5
Google
A+ Japanese Auto Repair, Inc.

Excellent service and utmost professionalism from start to finish. I took my newly-purchased used car in for an inspection, and they found items that the dealership missed! They promptly sent me a very detailed inspection report, with pictures and recommendations. They even helped me communicate the repair costs to the dealership. Throughout the whole process, Naeem (the service consultant) was extremely patient and helpful that I didn't feel alone or helpless (two things I as a woman often feel when it comes to car stuff). I'm so thankful to have come across them, and will be going back for all my car needs. They are honest, professional, and are bringing empathy to the car repair game!

We are thankful you found us and allowed us the opportunity to serve. We appreciate your trust, Tseten. Please let us know if you need any further assistance. We look forward to seeing you at the next service visit. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

They have always been accommodating with my time preferences and work is done in a very timely manner. I would definitely recommend them to family and friends.

Thanks for the terrific feedback and high recommendation. We truly appreciate your support and look forward to seeing you again next time. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Have a 2005 Prius where I swapped out the hybrid battery for a new one but didn't have the proper torque wrench for the 8mm bus bar nuts. Dropped by A+ and Zach quickly checked the torque on the nuts I removed during the process. I was getting ready to pay time for time but Doug didn't charge me anything! I didn't have cash so I owe you one Zach!

5
Google
A+ Japanese Auto Repair, Inc.

The customer service is exceptional, and it was clear that they pride themselves on being honest and reputable. It was easily the best experience with an auto repair shop I have ever had, and I wholeheartedly recommend A+ for anyone in need of a great mechanic. Thank you!

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