San Carlos Auto Repair

Sometimes, your vehicle isn't about you, but about the people and pets you transport in your vehicle. In our case, our Nissan Rogue is our dog Mollie's vehicle; she has been traveling to the beach at least four times a week for almost 10 years. Mollie is old and very arthritic; she has hip dysplasia such that we must lift her into her car with a sling. Her Nissan also shows much wear and tear inside because of her years of trips to the beach. However, her Nissan is the only vehicle in which she will ride, therefore we knew we needed to get her Nissan repaired when it broke down. We initially had the vehicle towed to the dealership. After running diagnostics, they were not able to definitively confirm the problem. We therefore had Mollie's Nissan towed to A+ Japanese Auto Repair. Manager Justin and the entire team at A+ took the time to listen to our concerns. Justin, in fact, conducted research and determined what he believed the issue to be. He and his team ordered the part needed, did required programming, and repaired Mollie's Nissan. We are so happy! Mollie is ecstatic; she now has her vehicle back and is able to go to the beach again. Many thanks to Justin and the A+ Japanese Auto Repair team. Excellent job!

I researched this place and found them to be quite good in reviews. From my first time experience with them, they seem good in some things, but also quite in need of improvement on other things (as all people should progress for). Got my car worked on by them for a used car inspection to see if there were any issues the dealer did not find or discovered. Got some work done after. When I tried asking about my status of the car with the used car inspection and the work done after, we played some phone tag due to both of us getting busy during the work week. Although that was not an issue, when they reached out to me, there were no voicemail information on the status of my work orders. They told me just to call them back. Hence, the continuation of phone tag if we were both busy. I was able to pick up my car after hours though when all the work has been done. When I inspected the car, I noticed a wheel nut loose, but they fixed it the next day and provided me a ride back to pick up my car. However, they charged me again with the service that was done to my car when I already have paid. So, I had to call one more time to ask them about things related to my car. They of course resolved it. One thing I did not ask was for them to change my front license plate. I will be replacing that for I am a little embarrassed repping this establishment after all that happened. Do appreciate the work they do. It’s just the organization of it all is what they need to work on. I got a 3-year warranty on the replaced parts so that’s a nice bonus. And the free shuttle back to your respective place is nice too. But not sure if I will be going back here again.

They are the best! Any time i have an automotive problem they are people i call, and they fix it every time. Affordable fast and professional

This place is amazing. They are honest, hardworking, communicative, and take the time to explain everything they are doing. They will never suggest something you don’t need and always have your best interest in mind.

Very pleasant customer service & the most detailed inspection report I have ever recieved. Very satisfied with my service.

They were extremely helpful and were very fast with the service that I needed. 10/10

My experience with Robert was awesome, highly recommend choosing A+ Japanese Auto Repair. They don't try to upsell you and instead focus on making sure that you are taken care of and stay within your budget. Two thumbs up!

The best service possible! Fast, but also fastidious. Very clear in the explanation of what needed to be done. 10/10

Complete professionals, and completely honest regarding my repairs. Robert and his team are the best I'd recommend them to family and friends, if you ever need repairs on the peninsula choose A1 Japanese Auto repair first you won't be sorry.