Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
A+ Japanese Auto Repair, Inc.

I had a great experience at A+Japanese!!! Elaine was Awesome from my very first phone call to the end of my payment for services rendered!!! In todays world- you do NOT receive this level of customer support/ service!! I cannot thank you enough!! Dorothy Dale

Dorothy, thank you for the glowing review! We're thrilled that Elaine provided top-notch service. If you have any future car needs, don't hesitate to call us at (650) 946-1856 or email [email protected]. We're here to help! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

I have had a Lexus ES 350 serviced at A+ Japanese Auto Repair twice. I am a repeat customer simply because it is the best shop to which I ever went, and they have earned my trust. They understand and care about their customers, they know and care about cars and about their work. Communication is excellent (you will understand what your options are), service is efficient and top quality. I could not recommend A+ Japanese Auto Repair highly enough.

Dear c p, thank you for trusting A+ Japanese Auto Repair with your Lexus ES 350.It's wonderful to hear that our commitment to customer service and high-quality work has made you a loyal customer. We pride ourselves on clear communication and efficient, top-notch service, so it's great to know we've met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out to us at (650) 946-1856 or [email protected]. We look forward to serving you again soon. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

Happy with service but disappointed windshield wiper was not installed as requested.

Diana, thank you for your feedback! We're glad you were happy with our service. We apologize for the oversight regarding the windshield wiper. Please give us a call at (650) 946-1856 or email us at [email protected] so we can address this issue for you. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Friendly service at fair price and done on time!

Thank you for the five-star review, Dane! We pride ourselves on providing friendly service at a fair price and ensuring your car is ready on time. If you need anything, feel free to reach out to us at (650) 946-1856 or [email protected]. Take care! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

A+ was outstanding start to finish! Highly recommend them. They were efficient in diagnosing the problems with my car and explained the options and costs.

David, thank you for the fantastic review! We're delighted that you had a top-notch experience at A+ Japanese Auto Repair. This praise means the world to us. If you need anything in the future, please don't hesitate to reach out. -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I have a fairly new Rav 4. I needed it serviced, oil change, tire rotation at 5-k. I've read the reviews about A+ Japanese Auto Repair. I called talked to Justin. He's very professional,courteous. I asked questions he answered them. Had the service done. They do great work. Communication was great. Car was clean. I will definitely be back. Thank you Elaine and Justin.

Ron, thank you for choosing A+ Japanese Auto Repair! We're pleased to hear that you had a positive experience with us. We strive to provide exceptional service and are glad that Justin's professionalism stood out to you. If you have any future auto repair needs, feel free to reach out to us at (650) 946-1856 or [email protected]. We look forward to assisting you again soon! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

The representative named Justin was a wonderful to work with. I had a flat tire on the side of the freeway and my car got towed to A+ Japanese and Justin was so polite and he explained the whole process, pointed me towards this sweet little dinner where I could wait next door where they had the best sandwiches. Justin was able to get my tire and have it fixed in less than a couple hours. For having such a horrible day they're service was a shining light. Thank you Justin for all your help!!

Hi Anthony, thank you for taking the time to leave us a review! We are glad to hear that your experience with Justin at A+ Japanese Auto Repair was wonderful. Our team strives to provide exceptional customer service and a stress-free experience. We appreciate your kind words and will be sure to pass them along to Justin. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing A+ Japanese Auto Repair! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great experience here with our Toyota!

Thank you for the positive feedback, Akshat! We are thrilled to hear about your great experience with your Toyota at A+ Japanese Auto Repair. If you have any questions or need further assistance, please don't hesitate to reach out to us at (650) 946-1856 or [email protected]. We look forward to serving you again in the future! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thank you, Elisabeth, for your fantastic five-star rating! We are thrilled to hear that you had such a positive experience with us! If there is anything else we can do for you, please don't hesitate to reach out. We're always here to help!-Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

They are expert for all Japanese cars and figured out precisely what needed to be fixed for my Subaru Forester with 183,000 miles. (This was after the dealer wanted to do an engine teardown.). Great job. Car runs beautifully again.

Francesca, thank you for sharing your positive experience at A+ Japanese Auto Repair. We are thrilled to hear that we could accurately diagnose and fix the issues with your Subaru Forester, even saving you from an unnecessary engine teardown. If you ever need further assistance with your vehicle, don't hesitate to reach out to us at (650) 946-1856 or [email protected]. Drive safely! -Eric, Co-Owner

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.