Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Car needed a good checkup and maintenance after crossing a few states moving for work. They picked up the car straight from my house which saved me some hassle with work. I received a very thorough inspection report addressing all my concerns with plenty of information explaining what needed to be done. Authorized everything and had the car returned the next day. Excellent turnaround time with solid communication throughout the process. Definitely coming back for any future maintenance!

Hi, Derek! thanks for taking the time to leave your testimonial, we really appreciate it! It's all about making auto repair as easy as possible. We understand how stressful the whole experience can be, and we want to make a difference in that regard. Thank you for choosing A+ Japanese Auto Repair, and we look forward to helping you in the future! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

Hi, Jeffrey! It was a pleasure having you and your Honda Accord into the shop! Please don't hesitate to let us know when we can help you in the future! Have an excellent weekend! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I very much appreciate the honesty and professionalism of the mechanics at A+ Our car is a 2008 Hybrid and could require a lot of expensive repairs, but Ace my mechanic assured me the car was safe to drive until we find a new car in the next few months which is our intention. He saved me from investing in expensive suspension work reasoning that the 14 year old hybrid battery could fail at any time. I recommend this auto shop to anyone who is looking for honest and practically minded mechanics.

Larry, great to hear from you again! Thank you so much for the kind words and your five-star testimonial! At A+ Japanese Auto Repair, we work hard to reduce auto repair stress. We only want you to get the auto repair that you truly need. Information is power, and we make it our mission to share as much as we gather with you! See you next time! All the best, Ace (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I can’t believe how INCREDIBLE A+ Japanese Auto Repair is!! Top notch, honest, fair, and so fast! I’ve not received this level of customer service in years. I found them years ago because I dislike the Kia dealerships close by and for a second time, they’ve come through… took care of me & my car - faster and cheaper than I could have imagined. As long as I’m in the Bay, I’ll never take my car anywhere else!

Jenniferlyn, thank you so much for the heartfelt review and for sharing your story with everyone! This is why we love what we do at A+ Japanese Auto Repair; we have amazing customers and community members that become a part of our story for years to come! We are thrilled to have you, and we look forward to seeing you in the future! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Ankur, thanks for the five-star rating! A+ Japanese Auto Repair is here for you and your Subaru Outback when you need us in the future, just let us know, and we are ready to serve! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I’ve been a customer for 7 years now. I usually deal with Justin who is very efficient, helpful, knowledgeable, and personable. He always explains work to be done. My transmission was replaced in 2017 at this shop and the car has been running great. I take it in for maintenance every few mos . Jason offers wonderful customer service ,and the mechanics are the best!

Mary, reviews like yours truly highlight why we love what we do! It comes down to our community and the amazing relationship we have the pleasure of making! Thank you so much for trusting A+ Japanese Auto Repair all these years! We look forward to many more to come! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Hi, Mathieu! Thank you so much for visiting A+ Japanese Auto Repair and for leaving a five-star rating! Don't hesitate to contact us if you need anything in the future, and we will see you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great service! Definitely would recommend.

5
Google
A+ Japanese Auto Repair, Inc.

A+ Japanese Auto is the best. All of the workers there have been wonderful! They were able to get my car in for an emergent fix within the same day. Turns out I had a whole pile of issues that needed to be fixed. Ace was my main mechanic and he was awesome. He kept it real with what needed to be done, all the while educating me on how to keep my car in better shape for the future and increasing its longevity. You can really tell that safety is their #1 priority and that is the main reason why I trust their work! From their super friendly front desk, to their appointment availability, to the transparency of their work— they’re the best. They may be a little pricey but you’re paying to increase the life of your car and a overall your own safety while in it, which to me is priceless. It’s the little things that matter too: they washed my car & also did a quick vacuum of the interior while it was in shop (post dog beach sand all over, yuck!) and they even offer to loan you a car/Uber you where you need to go. As someone who knows nothing about cars I’m so glad to have found a shop that I can trust.

Hi, Atheena! Thank you for the amazing testimonial and for visiting A+ Japanese Auto Repair! We genuinely want our customers to have as much information as possible. We want you on the road for many years to come, and good information is the start, haha! Beyond that, we want you to return to your vehicle feeling like it's a new ride; that is why we provide those extra little touches! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My car's (Mazda3 2010) transmission light came on. The Mazda dealership said they do not have the parts and cannot repair my car right now. It needed an electronic module which was backordered (#chip_shortage). The car was not useable at this point. It wasn't safe to drive. I then took it to A+ Japanese. They offered to keep my car in their garage until the part becomes available. They then ordered the part which took 3.5 months to deliver. The most amazing part is that they did not charge me a dime until my car was fixed. They basically shielded me from all that mazda nonsense.

Kaveh, great to hear from you! Thank you for the amazing testimonial and the five-star rating; we really appreciate that! We understand the burden that auto repair places on a person, and we want to play our part in making that as easy as possible! Shipping delays and inventory shortages affect everyone in the industry (right now), but we a thrilled to hear everything worked out to your liking! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.