San Carlos Auto Repair

Hi James! Thank you so much for the 5-star review! We really appreciate you bringing in your 2002 Honda Accord for a check engine light inspection. It’s great to hear that you found our inspection thorough and the report with photos helpful — our goal is to make sure every client fully understands what we see and why we recommend what we do. We do our best to share items as if you are standing next to our technician looking at the vehicle with them! We’re grateful for your trust and happy that our team was able to deliver a smooth, transparent experience at a fair price. We’ll be here anytime you or your Accord need us again! Warm regards, Elaine, Albert, & Brian A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

Hi Alexandra, Thank you so much for the 5 stars! Elaine loved helping you with your Honda Civic, and we’re thrilled to hear everything went smoothly. We aim to keep things clear, friendly, and efficient every visit—really appreciate you choosing us and taking a moment to share your experience. We’ll be here whenever you need us next! Gratefully, Elaine, Albert, & Brian A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

Hi Jesse, Thank you for sharing your feedback — and you’re absolutely right to point out that the Michelin Defender tire is made in your vehicle’s size. After reviewing your interaction, I want to sincerely apologize for the confusion. Our team did search for that specific tire through our distributors at the time, but unfortunately, it wasn’t available through our normal supply channels. We should have communicated that more clearly instead of leaving the impression that the tire didn’t exist. We’ve already discussed your experience internally and have updated our tire search and quoting procedures to make sure we always clarify whether a tire is unavailable through our vendors versus unavailable altogether. That’s an important distinction, and we appreciate you helping us catch it. Thank you again for bringing this to our attention. We genuinely appreciate the feedback and the opportunity to improve. Sincerely, Eric Sevim, Owner A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

Hi Justin, Thank you so much for the 5-star review! It was a real pleasure having you and your 2000 Toyota Camry in with us. Elaine and Albert both appreciated the chance to talk through your service needs and help create a plan that fits how you actually use your car — since you only drive it a few times a month, we want every recommendation to be purposeful and cost-effective. We’re grateful for your trust and happy to know you felt the visit was courteous, fast, and well-priced. We appreciate you trusting the recommendation to our shop from your cousin!! Also, thank you again for recommending us and the 5 star review — we look forward to keeping that Camry running smoothly for years to come! Warm regards, Elaine, Albert, Roberto & Moss A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

Hi Sam, We can’t tell you how much your review means to all of us — especially Albert who is thrilled to read your kind words! It’s really special to hear that your family has trusted A+ Japanese Auto Repair for so many years, and that we’re still living up to those same values of honesty, quality, and genuine care. We are glad to have your 2013 Scion tC back running quiet! We’re so glad the oil change and hood latch service went smoothly, and that the car is sounding great again! Thanks for recognizing our team’s attention to detail and customer-first approach — we truly believe that’s what makes A+ “A+.” Looking forward to helping you (and your family) whenever you need us next! So fun to be able to serve the San Carlos community after over 25 years in business. Warm regards, Elaine, Albert, Roberto & Moss A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

Hi Kevin, Thank you so much for the 5-star review! We really appreciate you trusting us with your 2025 Polestar 3 — it’s always exciting to work on such a beautiful, cutting-edge vehicle. Roberto mentioned how great it was chatting with you and making sure your tire service was handled quickly and precisely. We take a lot of pride in treating every car as if it were our own, whether it’s a classic daily driver or a brand-new EV like yours. Thanks again for giving us the opportunity to take care of you and your Polestar — we look forward to seeing you next time! Warm regards, Elaine, Albert, Roberto & Moss A+ Japanese Auto Repair, Inc. 📍 780 Industrial Road, San Carlos, CA 94070 📞 (650) 946-1856 🌐 aplusjapaneseautorepair.com

Hana!! Thank you for trusting us with your Lexus for over 8 years and thank you for the awesome 5-star review! We’re glad our team’s transparency and detailed explanations have been helpful—and we appreciate you calling out our warranty support. Happy to hear your recent oil service, tires, and alignment went smoothly. Keep the questions coming; we’re always here to walk through any recommendations with you. — Eric S. Co-Owner & the A+ Japanese Auto Repair Team of San Carlos • (650) 946-1856 • www.aplusjapaneseautorepair.com

Steve—thank you for the 5 stars! We’re glad our pricing felt fair and that we could take care of the electrical repair quickly and correctly. If anything new pops up—or you just want a second opinion—we’re here to help. — Eric S. & the A+ Japanese Auto Repair Team San Carlos • (650) 946-1856 • www.aplusjapaneseautorepair.com

Hi Erin! — thank you for the fantastic review! We’re thrilled our communication style stands out for you, we have been working very hard to make sure we lay out everything we can very clearly and make sure it's digestible! —Clearly explaining what needs attention now, what can be monitored, and what’s best handled under warranty at the dealer. That transparency and zero-pressure approach is exactly how we aim to earn your trust every visit. We appreciate you coming back to us for future work, and we’ll be ready whenever you need steering & suspension repairs, diagnostics, brakes, general maintenance—or guidance on anything else. Thanks again for choosing A+ Japanese Auto Repair in San Carlos! — Eric S. & the A+ Japanese Auto Repair Team 650-946-1856 • https://aplusjapaneseautorepair.com/

Thank you for trusting A+ Japanese Auto Repair with your vehicle, Ankur. We're thrilled to hear that your experience with us was exceptional! Our team takes pride in providing top-notch service that is both professional and personable. If you ever need any further assistance, please don't hesitate to reach out to us at (650) 946-1856 or [email protected]. We're here to help! -Eric, Co-Owner