San Carlos Auto Repair

Once again, A+Japanese has provided superb service, above and beyond what I would expect. Rob Lucas has provided outstanding service and it's greatly appreciated.

Once again, A+Japanese has provided superb service, above and beyond what I would expect. Rob Lucas has provided outstanding service and it's greatly appreciated.Angelea is always so helpful in assisting me in finding out the status of my work order and I really appreciate her focus on providing outstanding customer service.

I've been an A+ costumer for about 6 yrs and their costumer service has not only gotten better but they have raised the bar in excellence for costumer support. I really appreciated all their help and how understanding they are. I still can't believe they picked up my car from my house and delivered it when it was done. That's THE BEST service I've ever experienced. You don't get that at a dealership. Also, they listened to my concerns after they fixed the car. My car was still making the same noise it was making prior to me taking it to the shop and the technician that worked on the car drove with me so he can assess the situation. The technician then realized what the real problem was and then worked on it the next day and fixed the problem at no additional charge to me, AND they guaranteed it!

Got me in the next morning and was able to squeeze in a second vehicle and still provide excellent service on both cars! Will be providing a great review on Yelp!

Very attentive to details, asked questions and listened to me.

quick, friendly service, Everything went as expected!

I've been an A+ costumer for about 6 yrs and their costumer service has not only gotten better but they have raised the bar in excellence for costumer support. I really appreciated all their help and how understanding they are. I still can't believe they picked up my car from my house and delivered it when it was done. That's THE BEST service I've ever experienced. You don't get that at a dealership. Also, they listened to my concerns after they fixed the car. My car was still making the same noise it was making prior to me taking it to the shop and the technician that worked on the car drove with me so he can assess the situation. The technician then realized what the real problem was and then worked on it the next day and fixed the problem at no additional charge to me, AND they guaranteed it!I love them! They're the best!

Thank you to Rob, Jim, Eric, Adam and the rest of the team at A+. You always take such great care of our cars and we have quite a few. We feel safe and confident that we have chosen the most honest auto repair shop in the bay area. With one daughter in Belmont, one in Redwood Shores and a son in Foster City, we are happy to say that we can all continue to regularly maintain our cars at your shop. The service you provide for our Hondas, Toyota, Lexus and Acura are second to none. And although we love that you have such a great warranty (25 months), we have never needed to use it. Thank you for many years of excellent service. We will continue to refer A+ to our friends, family and colleagues.

They made my old '94 Toyota pickup truck run like new!

I'm always pleased with the service at A+. I've always given the highest rating of A+, but today I give you an A++. Thanks for being taking care of my cars and being my friend.