A+ Japanese Auto Repair, Inc.
Service was extremely personable and friendly. Easy to schedule an appointment and greeted warmly when dropping off the car. Staff displayed special knowledge of hybrid engine when working on our Prius. Clearly explained all work performed and provided digital photos of before/after status.After picking up car, an unforeseen issue arose within 2 blocks of the shop - upon return, staff immediately set about correcting issue (which was not caused by their work) and stayed beyond normal business hours to address the issue. No problems since then.Staff had a great attitude and did not condescend to a clueless customer. Staff was very honest about which work needed to be done, and other work that was not urgent/necessary.Highly impressive!
Dear Anonymous, thank you so much for giving us so much great feedback. We strive to exceed your expectations and your comments really help us. Thank you so much! = )
- A+ Japanese Auto Repair, Inc.