San Carlos Auto Repair

Needed 60K service on my 05 Prius - I have not had great experiences at the Toyota dealers in Milpitas and Redwood City - inexpereinced mechanics who forgot to do things like reset the service reminder - so was looking for an independent shop that has good Prius knowledge. I called Precision Tune - who claims they are "hybrid certified' and was asksed if I had the maintenance book and if the car needed a transmission fluid change - not a good sign. I had seen good reviews of A+ on the web - went in and spoke to Rob - he immediately knew what needed to be checked at 60K and booked me in for the next Monday. I was very happy with the service - seems like they do a detailed and thorough job - cost was fair - and now I have peace of mind that the job was done right.

Jim explained the work thoroughly and answered all my questions. I made a last minute appointment and they took great care of me!

I came in without an appointment and several repairs were needed. My car was ready the same day. I always have lots of questions about the repairs and the guys are really patient, courteous and friendly, it was a great experience as always.

A+ is great. I always know that I'm getting quality work done at a reasonable price. I also know that they stand behind their work.

I have been going to A+ for about 3 years... thank you guys! I have been happy with your service every visit and I have recommended co-workers and they are happy too. Keep up the good work over there and I will continue to come in for auto repair!

Expert technicians, superb customer service, no surprises, what more could you ask for?

I have been using this place since 2006 to service my 2002 Prius. I found them through the webpage for the NPR show 'CarTalk'. They were recommended as a good local service shop. I also checked them out with the Better Business Bureau (before I took my car there) and they had no complaints againt them (they still don't as I write this) and were ranked A by the BBB. I am very happy with the service that they offer. I have never had an experience where the work done cost more than the estimate. It is always the same as or less than. They provide personal service and charge reasonable rates. I have recommended them to my friends and those friends have also had excellent experiences there. This is a locally owned business whose owner and employees all take pride in providing excellent value and honest service. I will never take my car back to a dealership service again.

Rob is great. He is straightforward - the most valuable thing of all - and has a great sense of humor. Very obliging and will not try to push unnecessary items on you! I like also that he takes into account what your lifestyle is and what you want to use the car for. I didn't get repairs done there - just an inspection - but I liked the feel of the place, and he charged a fair price for the inspection (and was thorough about it).

Rob is great. He is straightforward - the most valuable thing of all - and has a great sense of humor. Very obliging and will not try to push unnecessary items on you! I like also that he takes into account what your lifestyle is and what you want to use the car for. I didn't get repairs done there - just an inspection - but I liked the feel of the place, and he charged a fair price for the inspection (and was thorough about it).

Hmmm..some people either seem to love A+ or not. I think they are a great place to get your japanese car serviced. I own a Nissan Maxima that I have taken there several times.. each time I felt like they were honest and reasonably priced. But honestly what do I know? They could tell me my flux capacitor needed to be replaced and I would agree to the service. (Yes, that was a Back to the Future reference. What can I say, I'm old.)I really like their shuttle service and their friendly attitude too. As long as I have a japanese car, I will take it to A+.