Tag Archives: Customer Service

Cracking the Code: Toyota's Codes

Cracking the Code: Toyota's Codes

Photo by Joshua Naidoo on Unsplash   Cracking the Code: Toyota's Codes Have you received diagnostic readers as gifts recently?    These tiny devices attach to your vehicle’s diagnostic system, allowing you to get the service codes behind warning lights on your dashboard. While they don’t have the range and depth of the sophisticated diagnostics we use at A+ Japanese Auto Repair, they can give a clue about what’s going wrong in your vehicle and where to proceed.    Understanding the problem is the beginning of finding an answer   It’s not enough to have the code. You will also need to understand what parts the code corresponds to and how the different codes in play wo ... read more

Categories:

Toyota Service

A Labor-Day Salute to our Staff

A Labor-Day Salute to our Staff

We’re closing our doors for Labor Day!  This Monday, September 5th, we will be closed all day. Labor Day is a day to celebrate the achievements of American workers. For A+ Japanese Auto Repair, it's a time to reflect on all the hard work our team has put in over the past year. We’re closed this Monday to honor the hard work our team puts into every car we service.   We're grateful for our clients' support, and we're proud of the work we've done to make A+ Japanese Auto Repair the best auto repair shop on the peninsula. We know from your feedback and your continued trust that our customers are grateful for it, too. Some Well-Deserved Recognition Our team is truly exceptional. One office team member, Justin M., our Senior Service Consultant, has been with us since 2010. He's an expert on Japanese automotive makes and models, and he's known and liked throughout the community. He's a wonderful part of our team.   Paul T. is ... read more

Categories:

Car Maintenance

Let’s talk Toyotas!

Let’s talk Toyotas!

Photo by vishal bonthapally on Unsplash   A+ Japanese knows, services, and loves Japanese cars. Most people will know by our name alone that A+ Japanese Auto Repair can service your Toyota. But did you know that we also specialize in the Toyota brand?    Our shop has long earned a reputation in San Carlos for Toyota service. Many times, San Carlos has voted our shop the #1 Independent Toyota auto repair and service facility. We have ASE-Certified technicians that specialize in Toyota and know it exceptionally well. We happen to love to work on Toyotas, and it’s a treat for us when we can work on something a little unusual to the domestic ones we see.   Our brand new client Jon recently brought in his JDM ... read more

Categories:

Car Spotlight

Is Your Vehicle Ready for Holiday Road Trips?

Is Your Vehicle Ready for Holiday Road Trips?

Photo by Anthony Garcia on Unsplash   December is at hand, and this year's holiday season has begun! We hope 2021 has been good to you and the whole family; and that you've managed to keep ahead of things this year, despite a very rushed feeling after the slow torture that was 2021.   We also hope you remembered to take care of winter prep for your car; earlier if you have plans to go North or Northeast into the Rockies for skiing this year. Driving in colder areas means thinking practically about getting your car in the right condition for bad weather. If you haven't and don't intend to, we recommend you at least consider the security of hiring a rental car, one that is suited for winter driving in the ... read more

Categories:

Car Maintenance

Upcoming Specials at A+ Japanese Auto Repair

Upcoming Specials at A+ Japanese Auto Repair

Photo from A+ Japanese Auto Repair’s Website   As we head into Autumn, A+ Japanese Auto Repair’s website has some great deals to offer you on our Specials page!   Our current specials include a Back To School Service! It’s regularly a $195.00 charge, but we’ve discounted it to $145.00.*   But one of the best services we offer here at A+ Japanese is an everyday thing we want you to know about: we want you to try our free pick-up and delivery service.    If on the drive into work, something seems wrong or there’s an engine light to address, we’ll come to you (within five miles), pick up your car, and bring it back to the shop. We’ll communicate our findings to you and work out when the repairs can be done, and then get to work.    You’ll be updated along the way with any important details or questions we might have. Along the way, we’ll consult with you on any work that might raise your bil ... read more

Categories:

Car Maintenance
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.