San Carlos Auto Repair

We feel lucky to have been referred to Eric, Rob and the rest of the crew at A+ Japanese. Great service and professionalism as they went out of their way to explore all other (read less expensive) options to treat our problem, even at their own expense of taking the time to research and possibly not getting the business. I felt truely taken care of and am very happy to find a straight-forward mechanic that I can trust. Highly recommend!

We are very pleased with the service provided by A+ Japanese Auto. Saturday appointments work well for us. Rob is always kind and professional.

A team with integrity, experience and a great work ethic. What more could you ask for when trusting someone with something as precious and valuable as your car?! Specifically, thank you JIm, for helping us with our Subaru Legacy. She absolutely purrrs.

You provided excellent quality and prompt service. Thank you.

Unbelievable!!! No joke. From the initial phone call to signing the bill I was utterly amazed. Never have I experienced service and professionalism from a auto repair shop like this.First, I called last minute to ask if I could get my car in (then my own schedule changed) but had to change. Eric made the change with short notice, alerted his staff and when I arrived they were expecting me.Once in the lobby I was hoping I could hire their front desk staff. They were cheerful, knowledgeable and more than willing to serve. I had some work to do but could not get online. Rob asked if I wanted a ride to the Starbucks just 1/2 mile down the road. I said sure.In just under 2 minutes a younger guy was opening a door to a prius (earth conscious as well) and driving me to Starbucks!They said I would get a call when ready and come back to get me. Before I got the call I received an email with pictures of the job with all the items they wanted to discuss and the prius was back to get me.A-Z these guys are amazing.

We have been very happy with Japanese A+! The guys in the office are very friendly & helpful. The mechanics do a great job too.

We appreciate everyone's friendliness and professionalism. You complete the work as promised.

I had a tight time line and you guys fit me in at the last minute. Thanks! Good work as always and my car is up and zoomin'!

It seems to me the mechanics understand to only address the most important issues of the car repair...as to not make unnecessary repairs.

After 3 years of going to a neighborhood dealership, I decided to try Japanese A+ for the 1st time. This is a personable, warm, efficient and friendly shop.