REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Demand Force
A+ Japanese Auto Repair, Inc.

There's no question on where my loyalty lies. A+.

Brent, words cannot express our gratitude to have you as a client. Thank you.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

Thank you very much for the auto maintenance and shuttle services. I definitely will come back again!

5
Demand Force
A+ Japanese Auto Repair, Inc.

My Camry's break light was activated after I had the break system fixed. Since I could not get away due to school and work, I waited a week or two before I was free from work. It was slow at work and my supervisor said she was forced to send me home early.

Isaac, we are grateful for all of your feedback and really appreciate the opportunity to make things right. We stand behind our work and do our very best to build life long relationships with our clients. Thank you again.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

I have to say that this relationship was much better than I thought it would be. I'm always skeptical of mechanics and getting any work done on my vehicle. However, I felt I received outstanding, professional service from my very first interaction with A+. I was called and kept in the loop every step of the way, and never once felt I was having the wool pulled over my eyes. My car needed extensive work, and the fact that I was called after every analysis, given estimates (which weren't changed after the work was done)and received honest opinions was refreshing. In fact, the day I picked up my car, I had additional issues (not related to the work A+ had done), and A+ was willing to help out for no additional charge. Doesn't get any better than that. I would certainly recommend A+ to friends and even to non friends if I overheard they needed some work done on their vehicle.

5
Demand Force
A+ Japanese Auto Repair, Inc.

I know why you call your business A+. From the people that work there to the work performed on my car...amazing. You kept me well informed of what needed to be done and I thank you for having my car ready when you said it would be done. There was one unexpected surprise. A DVD with all the work performed for me to have as part of my records. What a concept! Thank you guys and I meant it when I said you have the coolest reception area ever! Much love..Jerika

Jerika, thank you so much for your kind words. We are glad to have had the opportunity to help you out and look forward to taking care of your Toyota Camry in the future.

- A+ Japanese Auto Repair, Inc.
4
Demand Force
A+ Japanese Auto Repair, Inc.

Had to wait longer than usual for a ride when dropped off car but understood it was busy, when driver did arrive two cars were used, my question is why was not the other driver utilized while we were waiting for the initiatl driver to return. Not a big deal but this is my comment

Thank you so much for your feedback. To answer your question, our first driver arrives at 7:15am and our second driver comes in later in the morning. We apologize for any inconvenience and we will do our best to expedite your ride in the future.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

A+ Japanese makes getting my car serviced about as pain-free as I can ever imagine it could be. They treat me and my car with equal respect, are clear about what needs to be done now, what we can delay, and what options we have. Oh, and they're reasonably priced!

Bev, it is always such a pleasure when you visit. Thank you for your continued loyalty. We look forward to many more great years. Enjoy your weekend!

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

I am teacher in Belmont and was referred to this auto repair shop by a co-worker. I perviously brought my car to the dealer for service but they always seemed to be priced high, so I decided to venture out.

We love our teachers! Thank you for your kind words. We are glad that we made a positive impression on you and look forward to building a great relationship with you.

- A+ Japanese Auto Repair, Inc.
4
Demand Force
A+ Japanese Auto Repair, Inc.

On balance good. I was happy that they only charged me for 5.5 quarts of oil based on their quote when the vehicle used 9+ quarts. However, on the negative side, they charged me $7+ for parts solvent....seriously (a) this is tacky and (b) how the heck do you use $7 worth of part solvent to change the oil?

Mr. & Mrs. Howitson,

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

I find the A+ Team caring, efficient, and fair. I really appreciate the ride to and from home or work. They always call before doing anything beyond the initial estimate. I feel like they take good care of me as well as my car.

Dear Anonymous, thank you for your kind words and letting us know how we are doing. We wish you a very happy new year = )

- A+ Japanese Auto Repair, Inc.
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