San Carlos Auto Repair

Service was provided in a very timely manner. Work was excellent and employees were very helpful.

a+ is an amazing shop they get you in and out and on your way in no time< the staff that works there are some of the most humble people i have met in the auto/mechanic business

I love A+ Japanese auto. They are always so friendly and personable. The office team and mechanics go above and beyond to provide excellent service. The office not only repairs your car, but keeps an eye out and a time line for anticipated repairs. i.e. the next time you come in we should take another look at your breaks. I always recommend A+ Japanese, 100% worth your money and time. Very accommodating!

We always experience nothing but the best auto repair service at A+. They come to our home, pickup our car, take care of everything and bring it back to us...free. We could not be happier to have such a great team of people helping us maintain our cars. We will probably be bringing our cars to A+ for another 10 years! Thanks especially to Rob and Jim for always explaining everything that you recommend. The pictures are great!

Went online to schedule my appointment, noticed a new feature - the pick-up/delivery and thought I would give it a try. Filled out the form. Hit submit. Got a call confirming the pick-up. Left my keys for them. Went to my office. Got an email with pictures and recommended repairs. Approved. Left my office, got in my car and off I went. This was the best, no hassle, auto repair experience I have ever had.

We just found your shop, we are new to the area. Trying out a new shop is always a little stressful but the reviews we found online about A+ were really good so we gave you a try. To say that your team went above and beyond to accommodate us would be an understatement. We were pleased with the nice reception area and the warm greeting we received from ALL the staff we met. More impressive was receiving a link showing us photos of our car. Shortly after, we got a call explaining what we were looking at. It sure made it a lot easier to approve the recommended repairs and feel good about it. We have never had service like this at any auto shop before. In one visit, you have earned customers for life.

Over the last eight plus years, we have experienced honest work at your shop. Rob, Jim and the other Service guys we have worked with have given us options, explained the repairs and most important, given us a feeling of safety and trust. We value this most at A+ because these are our family cars and hold precious cargo! This last visit was the best yet. Thank you very much for coming to our home to pick-up our car and bring it back when the work was done. This saved us so much time and still allowed us to have our car safely maintained.

Rob and all the people at A+ Japanese Auto are great to work with. No Bull on the service. What you need at a fair price. You can count on them to keep your car running and safe for your family.

I appreciate how courteous and friendly Rob was, that he was sensitive to this being my first visit, and that he went the extra mile to make me feel comfortable and at ease. The service on my car was performed promptly and to my satisfaction, and I feel very confident about returning here for future visits. 5 stars!

I had a very good experience with my Acura MDX 60K service. Customer service was really great.