San Carlos Auto Repair

Excellent customer service and super professional! Justin was a rockstar and explained everything thoroughly and confidently. These guys seriously rock and the transparency is amazing.

Justin always treats us like family. Thank you for your service!

I have been using A+ Japanese for my cars services for more than 12 year. They are honest and reliable. A+ Japanese Auto always takes great care of me and my cars... I trust and recommend them.

Thank you Justin for great service! I will visit your shop again in the future. A+

This was my first time with A+ Japanese Auto Repair - from the start, their website is very easy to use and even easier to make an initial appointment. I actually had to call in to change my appointment time, and I cannot stress how lucky I was to have Jason pick up my call! Jason was friendly, extremely helpful and delivered excellent customer service, every step of the way! He was quick to explain their entire process (love the transparency!), helped me understand what they'd be doing for my car this time, and was just such a pleasure to work with. In addition, the actual servicing was so efficient - they helped me get a Lyft ride home after I dropped my car off, and made sure to even send me a full breakdown of all the things they checked on my car. I cannot stress how amazing my experience with Jason and A+ Japanese Auto Repair was. Please don't hesitate to work with them!

This shop is the best one I’ve ever taken my vehicle too. They do an amazing job of checking out my vehicles and follow up with phone calls telling you when you can pick up your vehicle, etc. I’m overall extremely satisfied with this place, and will take every car I own here.

Jason Burtis knows his business and what exactly customer service truly means. I have known Jason for close to 15 years and I come to trust him with the care of not only my car but the rest of my family's vehicles as well as recommending Jason and A+ to friends.

Extremely friendly staff and very quick and responsive. No sketchy recommendations and they care about their customers. Top notch!!

Great Customer service !!! They have a great attitude all the tome and explain everything thoroughly.I will definitely be coming back!

I had a great experience at Japanese Auto Repair!!Highly recommend them. Jason is very knowledgeable about cars. He let me know what repairs needed to be done on my 2002 LEXUS 300. He also kept me informed by phone how things were going & when I could pick up my car. Once again I highly recommend this auto repair shop. Wouldn’t go anywhere else! 😊