A+ Japanese Auto Repair, Inc.
I stopped at, and rejected two other shops because of a lack of interest or confidence in diagnosing and repairing my Tacoma before trying A+ Japanese Auto Repair. Katie, the service representative, was attentive and listened to my long winded description of my issue before assigning a service tech to go for a ride to experience first hand the problem I was having. I was fairly confident that they would eventually find and fix the unusual problem that I was having, which they did, but it was the excellent up front customer service from Katie that convinced me to give them a shot. Their knowledgeable and efficient service team will get me back in the future, but it was their customer service, from clearly explaining every step of the process to arranging Lift rides to and from their shop, that got me in the door.
Thank you Kelly for choosing A+ Japanese Auto Repair and sharing your positive experience with us! We're thrilled to hear that Katie provided excellent customer service and attentively listened to your concerns. Our service team is dedicated to providing knowledgeable and efficient service to all our customers. We look forward to serving you again in the future. If you ever need assistance, don't hesitate to reach out to us. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com
- A+ Japanese Auto Repair, Inc.