San Carlos Auto Repair


3801 reviews
(650) 946-1856

2yr / 24,000 mile warranty

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Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Robert at A+ Japanese Service was excellent.. kept me informed and helped to get my Lexus SUV back earlier than expected. We have used the with another vehicle and the service was top notch, thus when warranty was up at dealer ship and I needed service.. A+ was my first and only choice. Their inspections reveal what you need to do immediately and what you should do down the road… can’t say enough positive things about my experience… have a car that needs service

Joe, thank you so much for your kind words about Robert and the service you received at A+ Japanese Auto Repair. We are so glad to hear that we were able to get your Lexus SUV back to you earlier than expected. We are also glad to hear that you appreciate our inspections and the advice we provide. We understand how important it is to keep your vehicle in good condition, and we are here to help you do that. If you ever have any questions or concerns, please don't hesitate to reach out. We look forward to helping you with any future car service needs. Thanks, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Very professional and knowledgeable

5
Google
A+ Japanese Auto Repair, Inc.

Great service - knowledgeable team and great communication from the team on what was the issue

Thanks for this kind review, Jorge! I am glad we could be of service to you and your vehicle. Effective communication through out is essential to us and a huge part of our values, and we're glad we hit the mark. Thanks, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thanks for this five-star review, To-ju! Please give us a call if you need anything. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thanks for this review, Paul! Have a great week and call us if you need anything. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Customer focused, pro-active and timely updates (waiting for a "back-ordered part in my case), positive, professional, highest quality results and service!!

Thank you for leaving us this kind review, Michael! We appreciate your time and hope you have a terrific week. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thank you Matthew for trusting us with your TOYOTA PRIUS THREE TOURING 2017! We appreciate your 5-Sar rating. See you again! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My family brought our cars here when we lived in the Bay, and after a few years living in another state, I moved back and brought my car in for a regular service. Justin remembered my family after all those years and took great care of the car. A few weeks later I kept hearing a rattle when I was driving, so I took the car in and they checked it out - even getting a mechanic to ride with me on the highway to make sure they were hearing the same sound. Turns out living in a snowy place makes your car rust and rattle! Everything was resolved quickly and with great communication. Justin also called a lyft for me when I had to leave my car for an extended service, just highlighting how great this place is and how well they take care of their customers. They always send a report of what they've found and discuss next steps and what they recommend verus what you can save until the next visit. I really appreciate the time Justin took with me and making sure my car was all set for safe driving. Thanks to the team at A+ Japanese Auto Repair!

Dear Ms. Gevorgyan, I hope this message finds you well. We wanted to convey our sincere appreciation for your detailed review of A+ Japanese Auto Repair. Your feedback means a lot to us, and your story is truly heartwarming. It's fantastic that Justin remembered your family and took great care of your car upon your return. Your trust and loyalty are the foundation of our business, and we're delighted that we could promptly address the rattle issue with clear communication. Justin's gesture of arranging a Lyft ride exemplifies our dedication to exceptional customer service. We're here for all your future automotive needs, and thank you for being part of the A+ Japanese Auto Repair family. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Justin was very honest, helpful, patient and trustworthy explaining everything about getting my car transmission fixed in details accordingly.

Hi Victor! Your feedback is greatly valued, and we're thrilled to hear about your positive experience with us. It's wonderful that Justin provided you with honest, helpful, patient, and trustworthy guidance, explaining all the details about your car transmission repair. Your trust is our greatest reward, and we're committed to providing you with exceptional service whenever you need it. Thank you for choosing A+ Japanese Auto Repair and for trusting us with your 2017 Nissan Altima S. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I addressed a concern I had with a faint sound coming from my Toyota Corolla and I was able to bring my car in the very next day. The diagnostic team was able to pinpoint the problem and my car was back in my hands quickly. Thanks to A+ and their wonderful team members.

Hi David, Thank you for sharing your experience with A+ Japanese Auto Repair! 😄 We greatly appreciate your feedback. It's fantastic that you were able to bring your Toyota Corolla in the very next day for the faint sound concern, and our diagnostic team swiftly pinpointed the problem. Thank you for choosing us! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
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A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.