San Carlos Auto Repair

I took my hybrid here for its 60,000 mile servicing and to get my brakes checked out. Rob was friendly and courteous and allowed me to claim the $25 Yelp offer without having to go through the process of purchasing the credit via Yelp. He spoke mainly to my husband (90% of the conversation), who I had brought with me to the shop so I could borrow his car afterward. It surprised both of us, as we thought it was pretty sexist behavior. Maybe this is normal protocol for mechanics, I'm not quite sure. Rob called and worked directly with my husband for the approval of repairs, which wasn't surprising after our morning discussion.The repairs ended up being much higher than I expected, though I believe they did a good job and I was happy that all of the work could be completed in a day. If I have an issue in the future, I would bring my car here again but send my husband to drop it off.PROS: - they washed my car as an added bonus, - they were very organized and timely CONS: - if you're a woman, it might be better for you to send your man into the shop to do the dirty work, I saw a few reviews mention this as well so I know it's a shared sentiment, - prices are a little steep, but they fixed all of my issues in one day

So I'm usually too lazy to write reviews. In fact, this is my first one ever! But I felt compelled to write one cuz these guys are great! I was able to bring it the next morning on a Saturday and found out I needed to replace my battery. They were able to squeeze me in. Rob was awesome and said I could wait while my car was being checked. Less than an hour later, my battery got replaced and they even managed to wash my car! And I was able to enjoy the rest of my weekend..

very friendly service. We'll be going back for sure if other issues come up.

These guys are awesome! I couldnt recommend them enough! I am a young woman who knows absolutely nothing about cars. The guys at A+ were so helpful and walked me through every step of my repairs, kept me in the loop with daily updates, and made sure I understood everything and they gave me tons of different options. They fixed my car quickly and got me back on the road in a much safer car!However I was most impressed when my car started acting funny after I picked it up. I called A+ and they sent a mechanic out to my house to fix it....free of charge! What amazing service! I think my car and I found a home as A+. I will definitely be bringing my car back to them in the future.

Great job A+.I had some tranny slippage that I thought was due to a computer issue.A+ did the diagnosis for half the cost of the dealership - found out I was low on fluids and replaced the filter.Works great now.Very fast - two days for diagnosis and service. They even washed my truck!I will take my other cars to A+ in the future.A little on the expensive side for transmission oil /filter change but they saved me $$$ when they could have just said I needed a new one. Very honest - which is hard to come by these days.I wish they would have mentioned the yelp coupon though.

Twice I've brought my car to A+ Japanese Auto. I've been impressed with their quality of service and attention to detail. They always call you with an update and give you options. Thank you very much! Convenient pickup and drop off too! Open on Saturday mornings. Their prices for oil changes are so competitive that there is no need to go anywhere else.

Twice I've brought my car to A+ Japanese Auto. I've been impressed with their quality of service and attention to detail. They always call you with an update and give you options. Thank you very much! Convenient pickup and drop off too! Open on Saturday mornings. Their prices for oil changes are so competitive that there is no need to go anywhere else.

very friendly and straight up with you. loved the service and customer interactions with all the workers.

If you care about your car then take your car to A+ Japanese for servicing. Honest, professional and thorough. Inaddition the owners, Eric and Adam have made a painstaking effort to be a good "corporate citizen" and make sure customers are well taken care of.

I just can't say enough about the professionalism and courtesy we receive from A+.