San Carlos Auto Repair

A+ Japanese is great. The service is outstanding. Rob is very knowledgeable and helpful. The repair folks are excellent. You will not be asked to do unnecessary work on your car like some shops. Can't go wrong with A+ Japanese.

After hitting a deer in Sonoma County while travelling to Belmont to baby-sit my grandkids, I had the good fortune to take my Prius to Rob Lucas at A+ (which is also the "grade" I'd give him!) He checked out the car to be sure it was safe for me to drive back home and altho he couldn't open the hood, put it up on the lift to inspect inside. Aside from his very reasonable charge, I was most impressed with his concern for my well-being and safety as I drove the car home to our regular Toyota repair center.THANKS, Rob!

Had a yelp deal for service, which I used for my regular scheduled service for my Prius. I was very satisfied with all of the workers there-very professional, friendly and knowledgeable. I would recommend this business completely, (especially if you own a Prius or other hybrid).

Great Service, very trust worthy and only fixed what I needed. Thank you to Rob and Crew.

Great customer service!

Fast and efficient; they go the extra mile. We love A+.

I STAND CORRECTED. After giving a negative review to the auto shop, Eric, the owner, called me to discuss this matter. I was quite surprised. Apparently, their suggestion to replace the radiator was valid but not crucial. The leak was at the bottom of the radiator by the transmission coolant lines. I don't now know if my mechanic would have initially caught that without lifting the vehicle and doing a thorough investigation. So......I will give A+ Japanese Auto Repair the benefit of the doubt. Too date, no problems. The radiator may need to be changed in the future but for now..... I'm going to keep on moving.

I was more than pleased with A+ Japanese Auto Repair. I have dealt with car service departments for many years and my experience with A+ was quite a pleasant surprise. From the beginning to end I was shown why I will certainly be a repeat customer.

I was more than pleased with A+ Japanese Auto Repair. I have dealt with car service departments for many years and my experience with A+ was quite a pleasant surprise. From the beginning to end I was shown why I will certainly be a repeat customer.There was someone there to greet me as I drove in and immediately take my care in on time. I was given the option to wait for the car in their waiting room or they would take me to a nearby shopping center and pick me up as soon as the car was ready. The car was ready and washed in short amount of time and the charge for the service was a lot less than I have been paying for years at the dealership.Can't say enough about the pleasant experience.Thanks so much

I was referred here by a co-worker's friend and I am glad they told me about this place. I called and talked to Rob who is exceptionally friendly and accommodating and I told him my brakes were grinding and that I needed an oil change. He gave me a rough estimate of approx. $35 for the oil change and possibly up to $300 for new brakes, but obviously couldn't quote me a definitive price until they looked at my car. I dropped my car off on Friday night and utilized their after hours drop off which is really handy. They started working on my car early Saturday morning and called me around 10:30am to give me the news. I needed completely new rear brakes as it was metal on metal, but the front ones were fine and it would be a total of $698 including the oil change. So it was a lot more than I anticipated, but I guess the work needed to be done. I paid over the phone using my credit card and the Yelp coupon and then when the finished my car on Saturday afternoon, they placed the keys in the vehicle so that I could come and get it Saturday evening after they had already closed. This was all very convenient for me. Sorry I never met Rob in person, but he is a very delightful person. The work appears to be done completely and thoroughly (not like I can see the brakes, but they feel nice when I stop my car). The after hours service is very helpful and the location is great too. The only thing on the somewhat negative side is just that it was waaay more than I anticipated, but I guess that's the going rate for rear brake repairs. I would definitely go there again. Thanks!