Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

The team at A+ Japanese Auto Repair did a great job at quickly diagnosing my car's check engine light issue and offering a few solutions on how to move forward. Great communication and service.

Hey, Matt! Thank you so much for sharing your experience with us at A+ Japanese Auto Repair! It's important that we not only do high-quality auto repair work but that we also offer our customers options on how they would like to move forward. We want to give our customers more information and agency in the auto repair process; to reduce the stress involved with auto repair. Thank you so much for your business, and we look forward to many more years of service together! Happy St. Patrick's Day! All the best, Eric S. - Co-Owner (650)595-2277 www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I recently moved to the area and noticed one of my tires slowly leaking. I needed to replace my tires anyways. Really glad I found A+. The whole process was extremely smooth and they had great communication. Booking was online and they replied in less than 24hrs (I booked late Saturday night and expected to hear back Mon or Tues). They communicated via email (car diagnoses and invoice) and text messages. That makes it so much easier not having to play phone tag while at work. I could also pay online before picking up my car. They provided a Lyft ride to and from. They seemed honest. My previous repair shop said my tires only had something like 30% life on them. A+ said they were in really good shape just starting to get old and past the recommended replacement age .

Andrew, awesome review, and thank you for sharing your story with A+ Japanese Auto Repair. We love to hear how convenient the online booking was for you as we want to give our customers every option we can; communication is where it all starts! Auto repair can be stressful, but we try to reduce that stress at every corner, providing you with a faster, more seamless, and high-quality experience. Beyond that, if something doesn't need replacing, we don't replace it. Your tires were in good shape, and we want to see you get the most out of them! We look forward to having you as part of our community for years to come. See you next time, Andrew! All the best, Eric S. - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

Hi, William! Thank you for taking the time to leave a review; we truly appreciate you as a customer and member of our community. If there is anything we can do for you in the future, please don't hesitate to give us a call! See you next time! All the best, Eric S. - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I was very pleased with the service. Justin was efficient, prompt and easy to work with while scheduling my side mirror glass repair. Highly recommend!

Hey, Amy! What an awesome review; thank you so much for sharing your experience with A+ Japanese Auto Repair! Providing a seamless and low-stress auto repair experience is something we pride ourselves on. Scheduling a time that works for you really matters to us, and we will always work to meet your needs and schedule. We are thrilled to hear that everything worked out so well, and we look forward to helping you in the future! See you next time, Amy! All the best, Justin (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Hey there, Kate! Thanks you for leaving a five-star rating and for choosing A+ Japanese Auto Repair as the team to help with your vehicle! We look forward to seeing you in the future. All the best, Eric S. - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I just had my car serviced at A+ Japanese Auto repair. I highly recommend this shop for their courtesy, professionalism and expedience. Everything was done touchless from delivery to billing. I will certainly recommend this business to all my friends. Thank you all for a job very well done. Elisabeth- San Mateo

Hi, Elisabeth! Thank you so much for choosing A+ Japanese Auto Repair to help you with your needs! We are thrilled to hear that our touchless system made things so easy for you; we find that it really lowers the barrier of entry for our clientele. Auto Repair can be stressful; we work to reduce that stress wherever we can! See you next time! All the best, Eric S. - Co-Owner (650)595-2277 www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Justin couldn’t have been more helpful! Amazing service and personal attention.

Hey, Dorothy! So happy to hear that everything worked out so well! We work hard to bring the highest quality auto repair backed by a personal touch, and it really means a lot to read reviews like yours! Let us know when we can help in the future, and we'll see you next time! All the best, Justin (650)-595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I really appreciate very much that all repair issues found and any recommended work options (either can be safely postponed or must be urgently done) are always closely discussed by A+'s service advisors with their customers (via digital web messaging summary and phone call follow up) before any work can start. I am grateful to have found A+ and met Jason, Justin, and (Naeem) Seamus, and Ace who are a rare kind of and excellent service team. Thank you so much ! 🙏💖💫

Thank you for placing your trust in our auto repair team! We all appreciate your support. --Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thanks so much for the five-star review, Craig!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

One if my favorite aspects of this business is the kindness, professionalism, willingness to listen and explain. Like my father who is no longer with us. He was an engineer and of course did all of his own auto repair. I felt like I had a trusted friend in Seamus. And oh yeh the car is FIXED! I truly appreciate Seamus, Jason & Justin

Wow, what an awesome review! Thanks for taking the time to tell everyone about your experience! Have a great Friday!

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.