San Carlos Auto Repair


3747 reviews
(650) 946-1856

2yr / 24,000 mile warranty

Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Hi, Ellen! It was great having you and your Toyota Yaris at A+ Japanese Auto Repair! Thank you for taking the time to leave a five-star rating, and please don't hesitate to let us know when we can help in the future! Have a great weekend! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I took my car to be serviced and they were great. They inspected my car and gave me a clear picture of what it needed to be done and why. My husband also brings his car here and we are both very happy with the service.

Laura, thank you for your thoughtful words and five-star rating! It was a pleasure having you and your Toyota Corolla visit our auto repair shop! Whenever you or your husband need help in the future, we are here, and we are ready! Have an excellent Wednesday evening! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

I came to A+ with a check engine light on indicating a problem with the emissions control system. However there was no detail as to what the problem was. Various things were tried and yet the light always came back on. Justin told me that no matter what he was going to fix this problem. He was on a "mission" as they said in the "Blues Brothers" movie. After over three weeks of work I finally got the Jeep back. The first thing was a trip to Monterey and the light stayed off!!! The next day I had it smogged and it passed. There is no way to express my gratitude and appreciation for A+. Justin said he would find out what was wrong and he did. I was also kept apprised on a ongoing basis of the progress that was being made. The biggest surprise was the bill. I expected two to three times as much. To Justin and the crew at A+ mega, mega thank you!! If you have a difficult or even regular problem I highly recommend A+ as the place to go. They really do go the extra ten miles! Also the rates they have with Enterprise are really great too. This is a quality organization that puts the customer first. If you don't believe me go there and find out for yourself. You won't regret it.

Harry, what an awesome review; thank you so much for sharing your experience with the A+ Japanese Auto Repair community. We really do make it our mission to ensure every customer that comes through our auto repair shop feels comfortable and confident that we will go the extra mile to get you back on the road! We're thrilled to have you as a part of our community, and we look forward to helping you in the future! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Everyone was very nice, I was concerned something was wrong and they double checked and listened to me and recommended a few things I could do on my next visit. Awesome and so much help. :)

Hi, Kat! We are happy to hear that your anxiety has eased, and everything is looking good! Thank you for taking the time to leave a five-star rating and for bringing your Toyota Tacoma by our shop! We look forward to helping you in the future, and don't hesitate to reach out if you have any more questions! See you next time! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
1
Google
A+ Japanese Auto Repair, Inc.

5
Google
A+ Japanese Auto Repair, Inc.

Hi, Li! Thanks for bringing your Honda Accord in and leaving a five-star rating for A+ Japanese Auto Repair! Let us know when we can help you in the future, and we are ready! See you next time, and have a fantastic Friday! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

These guys know their stuff AND they are transparent. Willing to explain everything to a person who knows nothing about cars and they'll let you know what is critical to fix and what is nice to have, which is really important for my old cars which can easily be money sinks... I particularly like the detail they provide in each report they generate. Every line item is listed with a picture of the part in question, a description of the issue and (if necessary) a video explaining why it's important to the vehicle. All in they are a 5 star company and they live up to their A+ name.

Hi, William! Thank you for taking the time to share your experience with A+ Japanese Auto Repair! We believe the difference between good service and excellent service lies in communication and the access to information we provide. We want to give our customers agency in the auto repair experience! Thanks for bringing the Acura by for the seasonal service special, and we'll see you next time. Have a great weekend! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Sheamus is an amazing service advisor, (I think that’s his job position), the person that comes out to check you in, and let you know when your car will be done, and what’s going on with your car. The mechanics are top notch. They are very honest, nice, knows everything about cars. I strongly suggest doing the full investigation, as they will know what’s wearing out, and needs an immediate repair or next visit repair. I’m a food delivery and rideshare driver, and I drive a lot, and it’s good to know how my car is doing internally.

Hey, Jiro! Welcome to the A+ Japanese Auto Repair community, we are thrilled to have you! You are correct, that was your Service Advisor that came out to greet you, and we agree; we have an awesome team! It's a pleasure to help someone with their work vehicle. We understand how important it is that your vehicle performs to its best capabilities. The full investigation provides a deep picture of your vehicle's current condition and lets you make plans for the future accordingly; we love to hear that it worked out so well for you! Looking forward to the next time we can help, and have an excellent day! All the best, Eric - Co-Owner (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Seamus was nice and professional from my inquiry call to completion of service! We've also worked with Justin in the past and he's also great. A+ has proven to be consistent in providing reliable mechanical expertise, excellent customer service, and top notch work.

Trisha, it was great to see you again! We want to say thank you for taking the time to share your testimonial with the A+ Japanese Auto Repair community and for making us your go-to spot for trustworthy auto repair. Don't hesitate to let us know when we can help in the future, and we look forward to seeing you again! All the best, Seamus (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I did a basic search looking for a reliable mechanic in the Bay Area. I came across A+ and took a leap of faith. They were knowledgeable, efficient and thoughtful. I ultimately had to take my car to the dealer, but even while at the dealer Ace took 2 calls from me to explain issues to the dealer intake reps. I will return to them and recommend them highly!

Hi, Julie! It was great to meet you, and thank you for taking the time to share your experience with A+ Japanese Auto Repair! The pleasure is all ours! In this particular circumstance, the dealer needed to handle the issue, but please don't hesitate to call if you have any questions! At the end of the day, we are here to help and deliver the right answer to the right problem. We look forward to when we can help you in the future, and until then, we'll see you next time! All the best, Ace (650)595-2277 http://www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
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