San Carlos Auto Repair

Excellent service and customer service.

Excellent customer service

Excellent customer service

They value their costumers . Jason did an excellent job on taking care of what needed to be done . I felt my car was in hands of true professionals . Thank you .

Justin was so awesome and kind. Really had a great experience.

Work done by the guys was good. I had a door issue that the door won’t open when I unlock the car which I did not get fixed as estimate was very high. Somehow the door does not lock anymore (which is bad than it no unlocking from outside) Not happy the way billing was handled and I felt completely misled by Naeem. I was told that the bulb assembly was $530 and that it was expensive part considering it’s an Audi and labor was on top. When the day I was to pick the car, I Naeem told me the total cost was lower since they adjusted the labor further so I payed gladly over phone. I received the invoice by email later and to my shock the bulb assembly was way less costly!! $530 had more than 50% as labor cost!! On top, the inspection cost was added which was supposed to be waived off! Don’t plan to return as my trust is lost in them and would not recommend them either to anyone.

Naeem and Zack were extremely helpful in identifying potential issues with a used vehicle I was looking to purchase. Their pre-purchase inspection came with a full report, inclusive of photos, and they took extra time with me to double check on a noise I was concerned about. The extra care, time and effort is worth every penny spent here, because they probably saved me thousands of dollars of expense in the future... and heartache! I highly recommend A+ Japanese Auto Repair based on my experience.

Thanks A+ team for another great job! My daughter’s car hasn’t been driven much lately but looks likes it’s running well. Once my daughter starts driving it, I’ll let you know if she has any issues. My first experience was a few years ago with another vehicle, which I took to the Lexus dealership and after they charged me a considerable amount of money they were unable to repair it. However, thanks to A+ For repairing it and to this day it still runs very smoothly. Great job!

They were very good about communicating the different options and what was required and what was optional. They are a pretty well organized operation and I'd certainly recommend using them (I will continue to use their services).

Jason really went above and beyond to make sure my repair got covered by insurance. These guys really know what they’re doing, how to get it done, and always keep your best interest in mind. Doing business with this company exceeded my expectations and I highly recommend them to anyone.