San Carlos Auto Repair

A+ has serviced my cars since the 90's. They are proactive and make sure I can take my car's reliability for granted. As a loyal customer I can pop in and have questions addressed and now with Covid, their practices are very safe. As I picked up my car, the technician wiped my key with sanitizer giving me extra confidence that they truly care about their customers. Thanks as always A+

They get it right and they are honest with you. They also listen which is hard to find in a mechanic.

I’m convinced most of these 5-star reviews are paid for. No way! I have taken my old Celica here before a few times and now my Tacoma. I thought last time was an anomaly. They always charge way too much and try to perform unnecessary work. I am planning to report them to the Bureau of Automotive Repair. This time they replaced a thermostat housing that is not a failed part. It’s a solid aluminum piece. They only needed to replace a stripped stud, then fill and pressure test my radiator. Nothing more. Almost $500 for a $150 job and they still didn’t give me a running vehicle. I have to put the battery back and fill and burp my own radiator. They didn’t even pressure test the system which is only responsible. I went to High School with the owner and he doesn’t care that he runs a very shady business. Good thing most of his customer don’t know any better. Tech folks don’t know what they are getting or not getting. What goes around comes around Erik! Sevim!

This place is the best of the best!jason b. Naeem!!

They are the very best. I love that u will come pick up the car and bring it back. I love this service

Recomiendo este tayer por el amor de mi vida

I have been getting my car (2016 Honda Civic) serviced here since 2020. A+ Japanese Auto Repair does everything you would expect a professional dealership to do - but better, quicker, and with far improved customer service. One of my big regrets has been getting my services done at Primo Honda right across the street for my first few years of ownership. About an hour ago, I drove to their shop to get a leak in my front passenger tire checked out. It was raining outside, and given that it looked like they had at least a dozen or more cars lined up, either on lifts or waiting to be serviced, I expected it would take some time, especially as I was a drop-in, with no prior appointment. A kind man working there named Jouse saw that I was waiting outside in the rain and didn't want me to wait outside for too long in the weather. He helped remove a huge nail from the tire and patched it up within minutes! I owe him and Doug, my main service writer (who I have worked with before and always had great experiences with), huge thanks. They helped me patch up my leaky tire incredibly quickly, and I am grateful that they were so kind as to help me despite what looked like a very busy workload. Jouse and Doug, you have my sincere appreciation. I am a customer for life after the exceptional treatment I received here today and will be sure to pass the good word along to any and all of my friends who own cars. Look no further if you want a reputable, trustworthy repair shop with amazing customer service. This company rocks. If I could give 100 stars I would gladly do so!

Justin is great! I love knowing that he is honest and I feel safe and not taken advantage of . Great service!! Thank you