San Carlos Auto Repair

My first experience with A+ but I am happy to report that the yelp reviews are spot on. The service advisers are knowledgeable and do not try to push things you don't need. I will be returning with my other vehicles and recommending to my friends

Professional & courteous, got the job done right and on time. I trust my car to these guys!

I was more than pleased with A+ Japanese Auto Repair. I have dealt with car service departments for many years and my experience with A+ was quite a pleasant surprise. From the beginning to end I was shown why I will certainly be a repeat customer. There was someone there to greet me as I drove in and immediately take my care in on time. I was given the option to wait for the car in their waiting room or they would take me to a nearby shopping center and pick me up as soon as the car was ready. The car was ready and washed in short amount of time and the charge for the service was a lot less than I have been paying for years at the dealership. Can't say enough about the pleasant experience. Thanks so much

very friendly and straight up with you. loved the service and customer interactions with all the workers.

I just can't say enough about the professionalism and courtesy we receive from A+. Rob makes it so neasy for us, and the photos they send to talk about issues they find only build the level of trust and confidence. Rob even brough our garbage cans in for us!!!!

A+ Japanese Auto Repair did a great job for me on a busy Saturday. I called them early (ala 7:30am) and was told to bring my car in and they'd assess it. My radiator had a major leak and I had to be back at work at 1pm on that day. I showed up around 8:00am and my car was in the shop within a half hour or so. When I was told that my radiator needed to be replaced, I was almost sure that I would have to devote another day to "the project". A+ ordered the part, put it in, ran a road test, and got me back on the road by 12:30pm. Thanks for great care and attention to my needs. I highly recommend them. They actually care about your safety and well-being!

This is one place I could highly recommend. From the drop off to the pick up, an easy and very pleasant experience. Having experienced many service departments, both dealership and independent, this was the best. Spent little time checking the car in and didn't have to wait all day for it to be finished. The entire group was pleasant, efficient and competent.

A+ Japanese is great. The service is outstanding. Rob is very knowledgeable and helpful. The repair folks are excellent. You will not be asked to do unnecessary work on your car like some shops. Can't go wrong with A+ Japanese.

Fast and efficient; they go the extra mile. We love A+.

Eric, as is true for everyone at A+, is friendly, attentive, professional and customer oriented. We discussed when I needed to replace tires on my 2011 Infiniti, explored three options, then chose one. My car was ready within a few hours, tested, fluids checked and even the wheels cleaned. Then Rob reminded me that the tires may have coatings that could make them slippery for the first 5-10 minutes, and how to manage them. Given that it was raining, it's one more example of how A+ consistently thinks about our experience and needs. Truly first class.