San Carlos Auto Repair

I love A+! My gf and I wanted to start our own auto shop once after taking some classes and I must say that A+ is like the shop that we had imagined we would open. They are a little on the pricier side but their service is amazing. They also get bonus points for the following: - Drop off service - Email notifications when the service is complete - Pictures of any services that need to be done (if they make any recommendations, they will provide a picture to show you why they think you shoud get that service) - Free car wash What put the cherry on top was this: I took my car in for a 60k service and ended up changing my transmission fluid as well as fixing my brakes. A few days later, I started to notice this burnt smell so I called them back a bit concerned. They said that it could be a bit of the cleaning solution burning off (from when they cleaned out the transmission) but told me to go ahead and bring it in if I still smelled it a few days later. When I took it in, it turns out that the smell was coming from a plastic bag which had stuck to my exhaust and started to melt! They cleaned it up for me and didn't even charge me even though it ended up being something totally unrelated to my last service with them. Bravo! =)

Took my 2008 RX 350 for 50K check up. Rob found a leak in the rack & pinion steering. He called Lexus and found that it was still under warranty and told me to go back to Lexus to get the work done. He sent me pictures and told me how to handle this problem. I took it back to Lexus (who were very nice) and they are installing a whole new rack & pinion steering. Thank you Rob for saving us lots of grief and money.

First time customer and got great service. My 4Runner has a supercharger and it was really taken care of. Runs more quiet than when new. Victor the technician did an outstanding job. Rob the service manager was excellent.I will return, and if you own a Toyota as I do, give them a chance to provide great service like I got.

I love A+! My gf and I wanted to start our own auto shop once after taking some classes and I must say that A+ is like the shop that we had imagined we would open.They are a little on the pricier side but their service is amazing. They also get bonus points for the following:- Drop off service- Email notifications when the service is complete- Pictures of any services that need to be done (if they make any recommendations, they will provide a picture to show you why they think you shoud get that service)- Free car washWhat put the cherry on top was this: I took my car in for a 60k service and ended up changing my transmission fluid as well as fixing my brakes. A few days later, I started to notice this burnt smell so I called them back a bit concerned. They said that it could be a bit of the cleaning solution burning off (from when they cleaned out the transmission) but told me to go ahead and bring it in if I still smelled it a few days later. When I took it in, it turns out that the smell was coming from a plastic bag which had stuck to my exhaust and started to melt! They cleaned it up for me and didn't even charge me even though it ended up being something totally unrelated to my last service with them. Bravo! =)

Took my 2008 RX 350 for 50K check up. Rob found a leak in the rack & pinion steering. He called Lexus and found that it was still under warranty and told me to go back to Lexus to get the work done. He sent me pictures and told me how to handle this problem. I took it back to Lexus (who were very nice) and they are installing a whole new rack & pinion steering.Thank you Rob for saving us lots of grief and money.

Good Work in Timely Fashion

This is the best auto shop around - by far. They are friendly, professional, honest, and always go the extra mile.

The "Check Engine" light came on in my 2005 Prius when we were only two miles from A+. When we drove in, Eric immediately diagnosed the problem using error codes on a handheld instrument. Jim arranged to have the part delivered and scheduled the service for the next morning. It was fixed in a few hours. We appreciated the fast, excellent service!

I took my Lexus 350 for a 50K service just before I got to the 50K mark. Rob found that I had a leak in the rack & pinion steering, he called lexus and found that it was still under mfg warranty until it reached 50K....it's all going to be covered. Really enjoyed the take home and pick up service, we could not have had the service done unless we had a ride. Thanks

Jim was wonderful and Eric did his usual masterful job of working on my RSX!