San Carlos Auto Repair

I had taken my aging 92 Prelude into A+ Japanese Auto Repair several weeks earlier to replace a water pump (and patch some leaks) after the car spectacularly overheated on my way to work one day. To my surprise and shock, the car overheated multiple times on a trip from San Carlos to Petaluma over the July 4th holiday and had a major oil leak to boot. Angry and disgusted, I spoke with Eric, one of the owners. He listened and offered multiple ways to assist my getting the car to the shop. Eric and his team spent the next four days investigating (including two long-distance drives) and solving the problem: an old radiator. I very much appreciate their concern and expertise in handling this matter!

I brought my car in for brake work and to follow up on some other work that was recommended to be done last year. The work was completed, communication was excellent and the best part of the experience for me was the pick up and drop off by Casey, as I didn't have to wait and was able to get to work on time and out without missing valuable work time. Thank you.

Before it was not. MPG is up by two.

You all rock! Thanks for making my car purr....! Jim, thanks for keeping me informed every step of the way and making sure my car recieved the best inspections and fixes! I appreciate the experienced staff and mechanics who never fail to deliver!

1. They squeezed me in at the last minute when my schedule conflicted with their near term openings. 2. They kept me informed every step of the way. 3. They picked me up when I needed a ride at the last minute. 4. They are always very pleasant. 5. They do what they say they'll do.

fast with excellent inspection [found non working light and replaced it] your shop is very trustworthy

took my car in for my regular oil change. Got it back in two hours as requested, and they washed and cleaned the interior. Always enjoy my experience with A+.

From pick up to delivery A+ Auto Repair was great! Rob was informative & patient. He maintained contact with me throughout the day by phone & e-mail-even sent me pictures of parts needing repair. My Hyundai was back by 5 good as new, plus a complementary car wash! (much needed). The best service & fair prices-you have a new customer for life!

I am so happy with A+'s approach to solving the problem, they where the first shop I have been to out of 2 others that actually road along with me so I could point out the sound and reproduce it. Very pleased with the level of communication Rob provided from the moment I walked in the door he was great to acknowledge me and then keeping me informed as the worked on my car. The best part is after taking my car to 2 other shops A+ not only figured out the problem but fixed it. I appreciate there meticulous work ethic. Very happy.

Check engine light came on. They diagnosed quickly, solved problem, got us back on road.