San Carlos Auto Repair

great experience, fast, accurate, highly recommended

Rob, Jim, and the crew are great! When I was stranded with a disabled car, they made an effort to get me out of my situation with some advice over the phone. We eventually had to tow the car anyway, and once they got it, they diagnosed the problem and got it handled quickly. The most impressive part is that they stayed in constant contact, letting me know the status and what they were doing. Having spent over 40 years in the car business, I feel qualified to recommend A+ as your go-to auto repair shop, and not just for Japanese cars. Mine is American made!

My aging auto suddenly went from fully functional to a near breakdown state while on my way to work. I placed a frantic call to A+ Japanese Auto Repair, and Rob calmly directed me to park it, and leave the key (in an inconspicuous place). Rob arranged for towing (with my insurance co.), helped me connect with a rental car, and took charge. Four days later, I was back on the road! Many, many thanks!

Now this is the way a car should drive, thanks Rob. You guys are always right on with everything. I'm coming back

Great service, nice people, even the other clients are a pleasure to wait with.

I have been taking my 1996 Lexus LX450 and my wife's 2007 Toyota Camry Hybrid to A+ for years and I have always received great service from Eric, Jim, and the rest of the team. The shop takes pictures of the work they do and any problem areas that they proactively identify. I like that I can schedule my appointment online and that they have a complimentary shuttle to/from my office. One day, I was running late for a work meeting and they rushed me my car and let me review the bill and make payment the next day. Bring your car to A+ and you will enjoy tremendous peace of mind.

1. They provided car pickup, which makes it so much easier for us to schedule around kids' schedules (school, nap, etc.). 2. They called after pickup to confirm our service request. 3. They emailed pictures of the service needed, and then called to discuss further. 4. They dropped off our car on time, again making it super convenient for us. Service is always friendly, timely and helpful.

It's always a pleasure to visit you guys, knowing that my car has been serviced by people who truly care about it and my safety. Thanks again!

Rob was helpful in keeping me up to date the status of my car. I was able to pick up my car earlier in the day so that I could be on time for my afternoon appointments.

I love this place. They are neat, clean, professional and honest. They will tell you what HAS to be done, what COULD be done. The will never let you drive out of there unsafe...but they give you options. And when you are watching a budget....that is SO helpful!