San Carlos Auto Repair

I drive a 2003 Honda Accord with TCS and ABS. When the TCS light came on, I brought it in to the guys at A+. It was the Friday before Labor Day but they squeezed me in. They had to replace the Brake Light Switch but noticed that the ! light was still on. Jim had me drive it for the weekend and bring it back on Tuesday. He ran the codes again and my braking computer had failed. He ordered the part and said he could have my car ready by Wed. When the part didn't come in as expected Jim arranged for a rental car for me so I wouldn't be stranded. By Thursday, all was well with my Honda and I was able to pick her up after work. The guys at A+ are honest and hardworking. They kept me apprised of what was going on with my car, the pros and cons of fixing the part (both this time and the last time I had it in there for the Lower Control Arms) and were willing to wait a few minutes past 5:30 so I could take the train up from work. San Carlos is out of my way but I wouldn't change to a closer mechanic for anything. I love A+ Japanese Auto Repair! Your car is in good hands with Eric, Jim, Ron and their team!

Once again, the guys at A+ made my day. I was able to drop my car off the night before and sleep in a little the day of service. Rob was great in explaining the work my car needed and I was completely taken care of before lunch. As always, thanks guys!!

Wonderful service. Was glad for updates about my vehicle by email. Vehicle was finished on time. Recommend this business to anyone. Great experience Thank you.

As a repeat customer with A+ Japanese Auto who owns an older vehicle, I have come to expect A+ J.A. to provide thorough and expert service. As usual, the team has come through. They are mechanics that I depend on, and I am very happy that they exist!

an unpredictable electric problem was why we went in. They worked us in right away. The problem did not surface but we received suggestions about what to do if it does in the future and they were supper clear to talk to. Driver that picked us up was also polite and safe.

GREAT that they were open on Suturday! Rob was there early, and he was friendly as usual. Job was done quickly and professionally. Good job!

Thanks for the great job servicing our 2008 Sienna. It is so nice to have an auto service company that knows who we are and the issues with our car. It's kind of like bringing your kid to Preschool rather that entering the normal auto service dundgeon.

As always, my experience was a pleasure. I learned the car required less work than I was led to believe, and the items serviced serviced cost less than I expected. The staff is cordial and cheerful, the work was completed on time, and I was greeted by name as I walked into the facility. A+ seems to have good customer service in its DNA.

A+ Japanese is a reliable auto repair service company. I have an old Acura 3.2 TL with over 220 thousand miles on it and yet it still runs like a dream. A+ Japanese works with my budget and always provides me with options when my car has problems. Their prices are competitive and their public relations is outstanding.I usually work with Jim and he is knowledgeable and helpful. By the way, if you have no way to pick up your care after service, they will bring your car back to you!!

professional and honest with attention to detail while making a special effort in lookjing out for my interests. I had an insurance claim which resulted in the vehicle being totalled. This involved all mechanical not body damage to vehicle. I received straightforward advise and appraisal of the damages and costs to repair from A-Plus. While it would have been to A-Plus's interest to have me keep the vehicle and do all the repairs they advised me in what was best for me, not for them. I can't say more about their integrity. This is what I want most from my "mechanic".