Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
DemandForce
A+ Japanese Auto Repair, Inc.

A great place to take your car for service. excellent customer service!

5
Demand Force
A+ Japanese Auto Repair, Inc.

Another great experience for my car and for me!

Thank you Bev, we will see you and your Subaru for its next scheduled service.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

Pleasant atmosphere, good service, reasonable price.

Thank you Michael for acknowledging what we work hard to provide each and every client. We appreciate your time and feedback. We will see you and your Lexus LS430.

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

I have been a customer at A+ for a few years now. I tried them out because they advertise their focus on being green, and are clearly a locally owned business. Both my Toyota Sienna and Toyata Prius get service at A+. My experience from the beginning has always been positive. They offer a pickup and drop off service that is usually a woman named Angela or someone from the shop if they are busy. This means that a real person, with a personality, and knowledge of the area drops you off. Very personal, friendly, and flexible. All of my services at A+ have been great experiences. I feel that they charge a little more than others, but definately feel that he high level of service is worth it. The office is run by two guys (Jim and Rob) who always seem to be working hard and trying to provide a high level of customer service. They are knowledgable, friendly, and organized. I have always gotten a call when I expect it. One thing I really like about A+ is that they take pictures of your car. They can either show you the pictures in the office or post them on line. After my service yesterday, I was sent a link and was actually able to see pictures from my cell phone. I think that they keep these images in my record, I sure hope so. The best part about being a regular customer at A+ is that they don't mind if you stop by and ask questions. I have asked for help turning warning lights off (tire pressure) or even getting someone to put air in a slightly underfilled tire. They are helpful, supportive, and jump on it if you have a question. The only downside to A+ is that they are not the cheapest place to get service. But I am more than willing to pay a little more to have high quality service provided by people that know me and that I can trust over time.

5
Demand Force
A+ Japanese Auto Repair, Inc.

I'm always happy with the services I receive at A+ Japanese. Been a happy customer since 2006.

Thank you Brent, we appreciate that you give us feedback after each visit. We have been happy to help you with your cars since 2006 and look forward to many more years.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

Service was good, car had a burning smell for first 30 minutes after it was returned and I was not warned of this.

Thank you for your comments. Sometimes that burning smell will occur even if a little tiny bit of oil is on something hot under the hood. We will make sure to let you know next time. Thank you!

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

After beating my head against a wall regarding a recall on my Corolla, Rob and the automotive crew went above and beyond in helping me problem solve the situation. They are fantastic!

Thank you for bringing your Corolla to us. We work on Japanese makes ALL day long so we know the latest on what is going on with these cars. This helps us diagnose more accurately.

- A+ Japanese Auto Repair, Inc.
5
Yelp
A+ Japanese Auto Repair, Inc.

I have been a customer at A+ for a few years now. I tried them out because they advertise their focus on being green, and are clearly a locally owned business. Both my Toyota Sienna and Toyata Prius get service at A+.My experience from the beginning has always been positive. They offer a pickup and drop off service that is usually a woman named Angela or someone from the shop if they are busy. This means that a real person, with a personality, and knowledge of the area drops you off. Very personal, friendly, and flexible.All of my services at A+ have been great experiences. I feel that they charge a little more than others, but definately feel that he high level of service is worth it.The office is run by two guys (Jim and Rob) who always seem to be working hard and trying to provide a high level of customer service. They are knowledgable, friendly, and organized. I have always gotten a call when I expect it.One thing I really like about A+ is that they take pictures of your car. They can either show you the pictures in the office or post them on line. After my service yesterday, I was sent a link and was actually able to see pictures from my cell phone. I think that they keep these images in my record, I sure hope so.The best part about being a regular customer at A+ is that they don't mind if you stop by and ask questions. I have asked for help turning warning lights off (tire pressure) or even getting someone to put air in a slightly underfilled tire. They are helpful, supportive, and jump on it if you have a question.The only downside to A+ is that they are not the cheapest place to get service. But I am more than willing to pay a little more to have high quality service provided by people that know me and that I can trust over time.

5
Demand Force
A+ Japanese Auto Repair, Inc.

Angela came to my door to get my keys for the car that needed an oil change. A few hours later she came back to the door to return mt keys. That's how seamless and convenient the service was. Add to that the fact that A+ Japanese is the only mechanic I trust with my cars, and you got a pretty nice package.

Thank you Dave, we truly appreciate the relationship we have with you and look forward to many more years helping you with your Honda vehicles.

- A+ Japanese Auto Repair, Inc.
4
Demand Force
A+ Japanese Auto Repair, Inc.

Nice staff and facility & the work was done well.

Thank you for your comments Anonymous, we appreciate your time.

- A+ Japanese Auto Repair, Inc.
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