San Carlos Auto Repair

A+ is always extremely professional. Excellent records management system allows staff to keep detailed notes about vehicle repair maintenance history. Staff always takes time to explain service approach in non-mechanics terms. Staff always calls with detailed estimate before beginning work. I remain a very satisfied customer.

Was kept well informed of repairs and cost - what needed to be completed now and what could wait

As always, outstanding! A+ Japanese constantly demonstrates how business should be done. I may pay more for service, but I wouldn't ever consider taking my cars anywhere else. Further, if the guys at A+ say it should be done, and I can afford it at that moment, I have them do it. I have never been disappointed by their recommendations or service.

Once you go to A+ Japanese you never go back.

Your service is truly A+. I started bringing my new Eclipse in for maintenance shortly after I purchased it. The staff is friendly, courteous, efficient and professional. I also feel I am getting honest service, without the headaches I have suffered from other auto service companies. I would highly recommend A+ to anyone who needs exceptional auto service.

for the quick fix on a sudden problem, and for providing the ride back which allowed me to get back to pick up the car and still get to-from work

So, I had an idea we would get good service when I spoke with Rob on the phone to set my appointment. I knew my wife was going to be handling the whole thing, so I surely hoped for a worry-free visit. Simply put, this is hands down the best service we've ever received regarding our car service. Not only are they an honest shop, they went above and beyond in their service, and without charging an extra dime. They even noticed one of our reverse lights was out while they were backing the car out of the garage. They replaced it quickly, and didn't charge us. My wife was so impressed, and that's all I needed to hear.

Everyone was very nice and explained everything very well!

Thank you very much for the auto maintenance and shuttle services. I definitely will come back again!

Always positive, friendly and ready to perform tasks at hand.