San Carlos Auto Repair

We just found your shop, we are new to the area. Trying out a new shop is always a little stressful but the reviews we found online about A+ were really good so we gave you a try. To say that your team went above and beyond to accommodate us would be an understatement. We were pleased with the nice reception area and the warm greeting we received from ALL the staff we met. More impressive was receiving a link showing us photos of our car. Shortly after, we got a call explaining what we were looking at. It sure made it a lot easier to approve the recommended repairs and feel good about it. We have never had service like this at any auto shop before. In one visit, you have earned customers for life.

Over the last eight plus years, we have experienced honest work at your shop. Rob, Jim and the other Service guys we have worked with have given us options, explained the repairs and most important, given us a feeling of safety and trust. We value this most at A+ because these are our family cars and hold precious cargo! This last visit was the best yet. Thank you very much for coming to our home to pick-up our car and bring it back when the work was done. This saved us so much time and still allowed us to have our car safely maintained.

Rob and all the people at A+ Japanese Auto are great to work with. No Bull on the service. What you need at a fair price. You can count on them to keep your car running and safe for your family.

I appreciate how courteous and friendly Rob was, that he was sensitive to this being my first visit, and that he went the extra mile to make me feel comfortable and at ease. The service on my car was performed promptly and to my satisfaction, and I feel very confident about returning here for future visits. 5 stars!

I had a very good experience with my Acura MDX 60K service. Customer service was really great.

Another great experience at A+. This time you picked my car up at my office and brought it back when it was done. Does it get any better? Thanks

In for a "wait for it" oil change, and out the door promptly and with the car running smoothly... thanks!

Very refreshing to speak to professional without getting the round about.

Thanks for the great service and picking up my vehicle. It was really nice to not leave the house to deal with my brakes. I felt catered to and appreciate A+ going above and beyond.

Never have I found such a great auto repair shop. I appreciate the ride to and from work and the calls letting me know status. Also, I was surprised to find an email with photos of my car showing what repairs needed tending too. Thank you A+ and team. I will be back.