Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Service was extremely personable and friendly. Easy to schedule an appointment and greeted warmly when dropping off the car. Staff displayed special knowledge of hybrid engine when working on our Prius. Clearly explained all work performed and provided digital photos of before/after status.After picking up car, an unforeseen issue arose within 2 blocks of the shop - upon return, staff immediately set about correcting issue (which was not caused by their work) and stayed beyond normal business hours to address the issue. No problems since then.Staff had a great attitude and did not condescend to a clueless customer. Staff was very honest about which work needed to be done, and other work that was not urgent/necessary.Highly impressive!

Dear Anonymous, thank you so much for giving us so much great feedback. We strive to exceed your expectations and your comments really help us. Thank you so much! = )

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

This has been the best visit to a car shop I have ever had. I had been taken my car to a Honda dealership and had so many problems with them that I decided to take my car elsewhere. Rob helped me and explained everything. I ended up having to have some major work done, but he called frequently to give me updates on how things were going. They made taking my car in to a shop a relatively stress less process and I am thankful for that. =)

Welcome! We are so glad to have helped you with your auto repair. Thank you for your feedback, we really appreciate your feedback.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

I am teacher in Belmont and was referred to this auto repair shop by a co-worker. I perviously brought my car to the dealer for service but they always seemed to be priced high, so I decided to venture out. The service at A+ Auto Repair was great, I got a ride back to work, and the cost of the car repair was reasonable. Steve explained everything that was need on the car and now my Toyota runs great! I will be back and pass on the good word about your shop in San Carlos - thanks guys.

We love our teachers! Thank you for your kind words. We are glad that we made a positive impression on you and look forward to building a great relationship with you.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

Consistently the best organized business.

Thank you Austin, we really appreciate your feedback = )

- A+ Japanese Auto Repair, Inc.
4
DemandForce
A+ Japanese Auto Repair, Inc.

I thought Ben was very helpful. He recommended in detail why my car needed the extra repair & I was comfortable with A+ doing the work. Of course, prices are always an issue & I trust A+ is giving me the best possible price for the service work.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Nice people,efficient and fair and knowledeable as well.Shuttle service was good and free inspection was appreciated.

Thank you Steven, we appreciate the comments.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

A+_diagnoses and repairs cars, while making sure the owners are safe, secure and happy. I couldn't ask for better treatment!

4
DemandForce
A+ Japanese Auto Repair, Inc.

I appreciate so much getting squeezed in when I needed an important warranty service that day (it turned out).

4
DemandForce
A+ Japanese Auto Repair, Inc.

I scheduled an appointment a week in advancec. Brought my truck for a service and it was checked out completely. Received calls about the progress of the service and to notify me of something that was being recommended. No pressure to perform the work being recommended.

Hi Doug, we are glad you had a great experience at our shop in San Carlos. Thank you for your business. We will see you for your next maintenance = )

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

I have to say that this relationship was much better than I thought it would be. I'm always skeptical of mechanics and getting any work done on my vehicle. However, I felt I received outstanding, professional service from my very first interaction with A+. I was called and kept in the loop every step of the way, and never once felt I was having the wool pulled over my eyes. My car needed extensive work, and the fact that I was called after every analysis, given estimates (which weren't changed after the work was done)and received honest opinions was refreshing. In fact, the day I picked up my car, I had additional issues (not related to the work A+ had done), and A+ was willing to help out for no additional charge. Doesn't get any better than that. I would certainly recommend A+ to friends and even to non friends if I overheard they needed some work done on their vehicle.

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.