San Carlos Auto Repair

Honest & Great Service! Saved us a ton of $$! Thank you!!!!

Review long overdue.Saying this place is great is an understatement.I have rarely been to an auto repair shop where I felt like all mechanics had such a profound understanding of their craft, and cared so much about their customer. Everyone is treated with the utmost respect and care, and they give their full attention to the person they are interacting with.They dissected the issues that plagued my car, recommended thorough repairs, and were mindful of my budget by telling me which ones to do first. Moreover, it was such a pleasure working with them. I worked with Dustin , and he was such a great person, in addition to bring a fantastic mechanic.They definitely earned a loyal customer in me. Great job guys, keep it up!!

These guys were straight-forward and did a fantastic job. Very responsive as well.

found these guys via Angie's List. Highly recommended there, and I was impressed at their professionalism, turnaround time, and quality of work. Took my 2004 Subaru Impreza for significant service, and they did a great job.

Every time I leave this place, it just makes me want to get on here and write an even better review. You really feel that they care for you. I can't explain how phenomenal the service is. Saying that Justin is amazing is an understatement. His customer service skills are some of the best on the face of the planet. I am not kidding, if you want your car to be in the hands of genuine people who know exactly what they are doing, there is no other place to go. If I could give them a higher score than A+, then I would.

Pleased with the work and attention to detail that A+ Japanese Auto Repair provides. Took my 2009 Hyundai Santa Fe in last month and Naeem had it completely checked.A complete report of their findings was presented to me and I was able to pick and choose what maintenance service I needed.Very pleased with the drop off and pickup service to and from my home.Even had Keurig coffee. Overall a good experience.

A+ shop, from wonderful customer service, turnaround time, to knowledge and recommendation I will go back to this shop again. Trust/Honesty is something you want in a good auto shop and JUSTIN & his team did a wonderful job in explaining everything in detail! Thank you!

People here are very friendly. I was here to get my car's 30,000 miles maintenance service. They gave me a list of needed vs. recommended repairs. I had a lot of questions which they answered very patiently. This helped me decide what exactly I needed to get done. They also provided drop off and pick up service which was very helpful.

Whilst driving on the freeway one morning, my car suddenly started making noises and subsequently stopped accelerating. I was able to get into the slow lane and find a safe spot to park my car. I called AAA for a tow and they recommended that I take my car to A+ Japanese. Upon arriving, I met Naeem, who was kind and asked a few questions to get a sense of what was going on with my car. Naeem explained to me that they were going to run the diagnostics and that I could use the complimentary shuttle service to get to my work while they figured out what was wrong. Naeem called back that afternoon and let me know that the car's spark plugs and coils were shot and would need to be replaced. Ultimately, I didn't have A+ Japanese fix my car since I realized that it was still under warranty with the dealership. That didn't stop Naeem from making sure my car was in a safe location overnight until the tow truck came to take my car to the dealership. He even met the tow truck driver the next day and got my car going for me. Really great, thoughtful service. I would definitely use these guys when my warranty runs out!

Our 2003 Nissan Altima was having an intermittent electrical problem, the engine would stall. While out shopping my wife had the engine stall, restarted the car and drove it directly to A +. Rob Lucas, the Service Manager, had one of his associates, Della, give my wife a ride home while they checked out the car. As we all know, intermittent electrical problems can be challenging and very expensive. A + determined after checking the onboard car's computer the problem was a cam shaft/crank shaft sensor (s) and a throttle body issue. Now here is the thing that makes A + stand out as the best of the best, because A + knows the history of our cars and keeps impeccable records, they saw our car also needed an oil change. They changed the oil, filter, etc. When we picked up the car they did not charge us for the oil change because as Rob Lucas explained, the oil change was not in his original estimate so A + changed the oil at no cost to us to save us a return trip in a month or two. These guys are the BEST. These folks are honest, conscientious, very thorough and constantly striving to exceed our expectations. If you have a Japanese car, care about your car and want to be treated with A + customer service then this is the place for you.