Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Prompt, courteous, kept me informed, provided an inspection report w photos prior to starting repair work. Excellent service

5
yelp
A+ Japanese Auto Repair, Inc.

The customer service here is a rare find. We pulled in with a family of 5 and a motor home with major engine issues. Justin was incredibly kind, patient and went way beyond expectation to take care of us and get us on or way. I highly reccomend this business. It's not often that you find this level of care and service in this industry. Thank you!

5
yelp
A+ Japanese Auto Repair, Inc.

they are great on helping you whatever matter or concer you may have. They even provide an uber to my house back and for. They are not expensive at all and very reasonable price. Good service. Thanks to them I have my AC back in my car and I didn't have to waste to much money. Thank you guys.

Miss Handa, I am so glad we were able to get your a/c working with very little expense keeping you and your family cool for the summer weather! Thanks for allowing A+ the opportunity to help you! If you ever need anything, don't hesitate to let me know! Your Service Advisor, Naeem Subedar 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Rob and everyone involved with the process of assisting on any repairs on my Prius demonstrated a large amount of courtesy and professionalism. From the time I arrived, to the time of pick up, I was informed and given the data I needed to take and make a clear decision on what to do. This is quality over quantity, and this is most appreciated. This personal approach, made for a rewarding experience that was painless, and educational, as my children and I saw things as they should be and not just some thing thought as theory. Oh did I mention the service, one word EXCELLENT!!

5
A+ Japanese Auto Repair, Inc.

They are excelent on the service. They help you a lot with any concern you may have.

5
yelp
A+ Japanese Auto Repair, Inc.

Ok, can I give these guys another five stars?!I was out of town when my family had car trouble. They were stranded in 100 degree heat on a Saturday afternoon. The situation was not pleasant.Rob went above and beyond and showed up in person! (When does this ever happen?!?!). He calmed frayed nerves, tested the vehicle and had it towed. The guys at A+ then proceeded to diagnose a rare issue and helped me work with Toyota to get the warrantied parts replaced.In short, this was amazing! Thank you so much, Rob. I truly appreciate all your efforts!

Update: FAMILY!!! We have all had car concerns in our life.100 degree weather with four kids in the car is not good. You have been part of the A+ Japanese Auto Repair Inc. family for years with your Toyota Prius and Toyota Yaris and we appreciate it. I would never leave a family member stranded. Rob Lucas - Service Manager 650-595-2277 aplusjapaneseautorepair.Thank YOU very much, Bryan, for giving us the opportunity to help you! It is unfortunate how many times we see clients coming from the dealer, with recommendations that are not appropriate. That's one reason people love that we supply Pictures of your vehicle taken during the inspections. I'm glad we could help keep your Holiday Fund healthier! See you next time! -Your Service Advisor, Justin Mills 650-595-2277

- A+ Japanese Auto Repair, Inc.
5
yelp
A+ Japanese Auto Repair, Inc.

I am definitely a repeat customer now! From my initial oil change to my last minute needed repairs - everyone is very friendly, accommodating and professional. I've already passed out a few of Justin's business cards out :-) I highly and enthusiastically recommend the A+ Japanese Auto Repair Inc. team!

5
DemandForce
A+ Japanese Auto Repair, Inc.

Very good

5
DemandForce
A+ Japanese Auto Repair, Inc.

Always EXCELLENT customer service and great work. Would not take my care anyplace else!

5
DemandForce
A+ Japanese Auto Repair, Inc.

The guys here are awesome! Great customer service and quality work. Anytime I've had any issues, they are quick to get my car in the shop to diagnose the problem and provide me with their expert honest opinion on what needs to be fixed (and what doesn't). I'm usually pretty picky with mechanics so it took me awhile to find "my shop", but after coming here, I was won over by their organized, efficient, and friendly work ethic. They even have a car pick-up service for locals in the area. I definitely recommend anyone looking for a good honest car shop to go here!

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