San Carlos Auto Repair

Justin is a great service writer, I have to say he really takes pride and follows through every step of the way with any of my mechanical needs. He keeps me posted with a phone call and an email with photos attached throughout the whole inspection to inform me what needs to be replaced before any work is done. He also makes sure that if there is any inconvenience for transportation, that he will have a ride ready to take and bring you back to the shop. Their are a lot of dealerships in the peninsula that don't take pride of their customers the way A+ Japanese Auto Repair does. A+ Japanese Auto Repair and their whole crew always have been extremely friendly and go out of their way for their customers. Friends Don't Let Friends Drive Their Cars To The Dealers!!!! A very true statement that they have written on the board that they truly follow!!!! Thank You Justin and the A+ Team!!!! Definitely!!!! 5 Stars *****

Really friendly and efficient service. I was actually surprised at how wonderful they were on the phone as I checked around Yelp for estimates to replace my front brake pads. Naeem was thorough and honest. Their prices were right in line with another highly rated company, but they threw in some extra services at no charge that saved me over $100, and that really made my day. I didn't feel cheated at all (and don't we usually leave auto shops feeling a little robbed?). Even though it is a little far for me, I will definitely go back because it sure beats dealing with the typical service guys that act like you are either an idiot or bothering them. I had to take my 4 yr old son with me and they were super accommodating to him too. Keep in mind this is a really busy industrial area, so no where to hang out while waiting for the service.

Justin was extremely helpful in addressing my repair immediately. He got everything squared away quickly and for less than the Lexus dealership. Great customer service experience. Another thing I liked was the two year parts guarantee.

Justin has serviced my vehicles for about 10 years now and he has always been extremely professional and honest. I couldn't be happier with having my vehicle serviced at A+ Japanese Auto Repair.I highly recommend bringing your car here!

Rob is the best!... My car has a problem in the engine, Rob was so honest and professional in determining the problem, and he adviced to follow the best available choices which definitely serving my priorities.

This is one of the best mechanic shops that I've ever been to. You guys here were very knowledgeable and more than helpful with great deals on on my car service needs. I highly recommend this mechanic shop like I said it's one of the best I've ever been to.

Over the years A+ Japanese has helped us with Infiniti, Honda and even classic Ford vehicles. Their customer service has always been top notch with knowledgeable advisors. Our long term service relationship with Rob Lucas has been second to none even when he has had rare occasion to refer us out to a competitive/dealer shop. Thank you A Plus. The name says it all.Graesson B.

These guys are amazing and always put the customer first. A few months back they did a bunch of front end work at a great price and in discovering some issues with struts I recently had put in at a tire place, worked with me and the other tire place to get the issue resolved. In addition, I called them the other day to see about having some transmission work done on my Nissan and instead of just doing the work and making a few bucks, Justin did some research, realized my transmission was still under warranty due to Nissan extending the warranties on their CVT's and then contacted a local Nissan dealer to see about getting the work done. My car is currently at Nissan having the transmission replaced under warranty. These guys have a customer for life.

Very quick and straightforward. Gave me lots of discounts along the way, which made total cost reasonable, especially given the location. Would gladly go again.

Love these guys; my car loves these guys. My car is 12 years old and they keep it running smooth and efficient. I have been taking my car there for several years and will continue to do so. I highly recommend A+Japanese. I have been having a lot of issues with my house and was a little depressed. They gave me wind shield wipers and washed my car…..what a day brightener! Wonderful people, wonderful service! Naeem special thanks to you!