San Carlos Auto Repair

Our car was making this loud weird noise. Based on Yelp reviews, my husband decided to try out this workshop. The estimate was given as 90$ to fix the problem. My husband agreed and dropped off the car. Later we got a call stating that the car isn't making any noise when they tested it. They also did some basic checks and everything was in place. So they dropped the car off at our home and did not charge us anything.

Very professional, comprehensive and friendly. Make your auto repair experience a pleasant one.Justin is amazing , knowledgeable and overall patiently explains everything. Keeps it simple and no pressure whatsoever .Definitely coming back...

No wonder they have this many good reviews. Excellent, fast service and good prices. Thanks Naeem and everyone.

Justin is a great service writer, I have to say he really takes pride and follows through every step of the way with any of my mechanical needs. He keeps me posted with a phone call and an email with photos attached throughout the whole inspection to inform me what needs to be replaced before any work is done. He also makes sure that if there is any inconvenience for transportation, that he will have a ride ready to take and bring you back to the shop. Their are a lot of dealerships in the peninsula that don't take pride of their customers the way A+ Japanese Auto Repair does. A+ Japanese Auto Repair and their whole crew always have been extremely friendly and go out of their way for their customers. Friends Don't Let Friends Drive Their Cars To The Dealers!!!! A very true statement that they have written on the board that they truly follow!!!! Thank You Justin and the A+ Team!!!! Definitely!!!! 5 Stars *****

Really friendly and efficient service. I was actually surprised at how wonderful they were on the phone as I checked around Yelp for estimates to replace my front brake pads. Naeem was thorough and honest. Their prices were right in line with another highly rated company, but they threw in some extra services at no charge that saved me over $100, and that really made my day. I didn't feel cheated at all (and don't we usually leave auto shops feeling a little robbed?). Even though it is a little far for me, I will definitely go back because it sure beats dealing with the typical service guys that act like you are either an idiot or bothering them. I had to take my 4 yr old son with me and they were super accommodating to him too. Keep in mind this is a really busy industrial area, so no where to hang out while waiting for the service.

Justin was extremely helpful in addressing my repair immediately. He got everything squared away quickly and for less than the Lexus dealership. Great customer service experience. Another thing I liked was the two year parts guarantee.

Justin has serviced my vehicles for about 10 years now and he has always been extremely professional and honest. I couldn't be happier with having my vehicle serviced at A+ Japanese Auto Repair.I highly recommend bringing your car here!

Rob is the best!... My car has a problem in the engine, Rob was so honest and professional in determining the problem, and he adviced to follow the best available choices which definitely serving my priorities.

This is one of the best mechanic shops that I've ever been to. You guys here were very knowledgeable and more than helpful with great deals on on my car service needs. I highly recommend this mechanic shop like I said it's one of the best I've ever been to.

Over the years A+ Japanese has helped us with Infiniti, Honda and even classic Ford vehicles. Their customer service has always been top notch with knowledgeable advisors. Our long term service relationship with Rob Lucas has been second to none even when he has had rare occasion to refer us out to a competitive/dealer shop. Thank you A Plus. The name says it all.Graesson B.