Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
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A+ Japanese Auto Repair, Inc.

Was purchasing a used vehicle and needed it inspected. The customer service is exceptional right from the beginning when we were scheduling an appointment online. The test was scheduled quickly and it was very comprehensive. Rob explained the troubled areas as well, very glad to have found A+ Japanese Auto Repair.

Congratulations on the new car. It was great working with you because you had awesome questions. Welcome to the A+ Japanese Auto Repair Inc. Family. We will be able to keep the Mazda running for many years to come. Any other great questions please remember me. Rob Lucas- Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
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A+ Japanese Auto Repair, Inc.

Excellent service. Honest/Trustworthy, and excellent quality. Couldn't ask for more. Ask for Rob. (My only request is that vehicle be better inspected for grease finger prints/smears in car interior and windshield before returning to customer.)

Silvie and I have built a great friendship. I appreciate you allowing us to help her when she was not feeling well, We can work on Nissan's from the smallest vibration's to the largest electrical problem's. You have such kind words. Please next time you are in the area stop by and I (Rob) will personally clean her. Again Thank You. Rob Lucas- Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
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A+ Japanese Auto Repair, Inc.

We live in Oregon but both this summer and last summer were visiting family in the Bay Area when we encountered unexpected car problems. In both cases, A+ Japanese Auto Repair took outstanding care of both car and customer. Rob was not only clear in his explanations, but incredibly honest, patient, and supportive. He went above and beyond to rush the car through the repair process in order to have it up and running in time for a big 4th of July trip. I trust this repair shop implicitly and would recommend it to anyone in need of caring, professional, and reliable service. Now if they could only clone themselves with a Portland, OR, location...

Home-ward/College bound was our main concern for you. I appreciate the kind words, because I know we do care. Even though you are in Oregon and your son now is in Arizona I can still answer any questions from easy to complicated. Thank you for allowing me to help you with your Subaru. My phone is always available. Rob Lucas- Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
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A+ Japanese Auto Repair, Inc.

Outstanding service from A+ Japanese! I've brought 2 cars I've had to this shop over the past 6-7 years and Justin has always given excellent service and made it an enjoyable experience. He is super friendly and outgoing, has genuine concern for the safety of your vehicle and is always able to squeeze me in for an appointment and is understanding when I've sometimes forgotten to show ( thank you Justin!!) :) He always lets you know what is recommended on your car immediately versus what can wait which I love. I like that he also always calls midday to give me updates on my car and keeps me involved in the whole process. I've been really happy with all the work they've done on my car and will continue to bring my car in to see the team at A+ Japanese. Call and ask for Justin, you will not be disappointed!!

5
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A+ Japanese Auto Repair, Inc.

My first experience as a customer with A+ Japanese Auto Repair was just before the 2014 Holidays and I was very impressed with their customer service and grateful they did everything in their power to get my car serviced and repaired right before my road trip to southern California. I had to leave my car overnight and they provided a rental car! I love that they will email you pictures of what they find that needs repair/replacement and their pricing for the service they provide seems reasonable to me for this area. When I call last minute trying to get my car repaired just before the holiday weekend, I appreciate their honesty if they are not able to complete the job in the limited time/schedule.I have since taking my car for service and repairs this year and I am very happy with their service. I highly recommend them! Note: thus far, I have always worked with Rob.

Car repair does not always come at the best time. Our cars do not understand it is a Holiday. The team at A+ Japanese Auto Repair Inc. under stands this. Thank you for the kind works and I am looking forward to helping you in the future. Rob Lucas - Senior Service Consultant 650-595-2277 aplusjapaneseautorepair.

- A+ Japanese Auto Repair, Inc.
5
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A+ Japanese Auto Repair, Inc.

Super amazing service. Got me in last minute , arranged to fix a friends broken glass on that a competitor said would take a week to replace. Called an Uber to get me to work!

5
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A+ Japanese Auto Repair, Inc.

I had to do the brakes on our minivan. The work was done in the right time frame and as before: excellent job. A few months before I took my other car to get the brakes done and that was a more expensive and complex job. I would gladly do it again. Good quality work. Naeem is excellent at working with you and so is everyone at the shop. This is unique and makes me be loyal to them. Great repair shop.

5
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A+ Japanese Auto Repair, Inc.

Went here while I was in the area on vacation to have some maintenance services preformed (oil change and tire rotation on my 2014 JCW MINI paceman). Justin was a pleasure to deal with and everything went very smooth and quick while I waited. Very good value and excellent customer service. I will be back again next time I'm in the area.Also I just looked under the hood and they even wiped my whole engine compartment clean for me, now that's a nice touch.

5
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A+ Japanese Auto Repair, Inc.

Well done service again. Consultor Justin is very knowledgeable with passion. I am happy to find a good car repair shop like this and strongly recommend to others.

5
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A+ Japanese Auto Repair, Inc.

A+ Japanese replaced the transmission in my Nissan Xterra. I've had friends whose Xterras also needed transmission replacement (an issue Nissan had with the radiators caused the transmission to go bad) and ended up paying 50% more than what A+ charged. A+ Japanese was very straight forward and transparent about their inspections and repairs. They have fair prices and incredibly friendly service reps. I will definitely be going to them for any future auto repair.

A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.