Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

This place got the trick done....Took care of my Damn Check Engine Light problem in my Mazda 3.My light went on while driving to work and randomly I drove by this shop --- I was like "hey my car is Japanese!!" -- and gave them a quick call and within 10 minutes had my car at the shop and hooked up to their Diagnostic Machine... This same problem occurred last year and it cost me about $330 this year is cost me $430 ... But with inflation and this being the bay area the price was ok ..... Thankfully they had the Yelp Deal on their site you buy a $50 certificate for $100 in work ... so the total dropped to $380.... This place was quick and easy. The office staff is very nice and would return in a pinch (hopefully my car can avoid this place like the plague.)

5
demandforce
A+ Japanese Auto Repair, Inc.

Thank you, to everyone on your staff for the first service experience I had, when I brought in my car. I will (for sure) bring it back in the near future! Keep up the awesome work A++++++++++!!!!!!

5
Yelp
A+ Japanese Auto Repair, Inc.

I highly recommend A+! They make you feel like a part of the family and I trust the work they do.

5
demandforce
A+ Japanese Auto Repair, Inc.

I had my car serviced for a regular oil change. It went smoothly like clock work.

5
Yelp
A+ Japanese Auto Repair, Inc.

Just had to give a shout out to A + Japanese and especially Rob who helped me deal with a broken tail light yesterday. We have been using A Plus for at least 10 years and have never had a complaint. They are honest, helpful and understand how difficult it is too deal without ones car especially if you have kids. Holly M.

5
A+ Japanese Auto Repair, Inc.

The team at A+ was professional, courteous and honest with my car issues. Their concern for my safety and the condition of the car came through in their evaluation and recommendations. No more dealerships for me!

5
Yelp
A+ Japanese Auto Repair, Inc.

Rob was fantastic to work with. My Honda Civic hybrid battery was acting up so Rob and team handled everything soup to nuts. This involved:- talking to the Honda dealer,- taking my car to the Honda dealer - ensured the dealer replaced the hybrid battery covered under warranty- picked my car up from dealer so I could avoid interacting with the dealer- and icing on the cake is they put gas in my car which I neglected to fill up prior to dropping off with themExcellent experience - highly recommend Rob and Team.

5
demandforce
A+ Japanese Auto Repair, Inc.

The people at A+ are as amazing as the quality of their work. For example, while dealers might quote a price for a brake renew, and then explain why the final cozt needed to be higher, A+ demomnstrates exceptional integrity. Rob promised to take my car in early if I could drop it off the night before, but he declined my request for a quote because, "we don't know what your car actually needs". He called 5 minutes after they opened on the day of my appointment expressing concern that my car wasn't there - I was en route. When I arrived their office was busy, yet they very efficiently processed my paperwork and arranged for a ride to my office. When he called to tell me the assessment and actual cost (very reasonable, followed by a set of very crisp photos of the brakes and what needed to be done sent to my email)), he apologized for being a few minutes late in calling me - really, only a few minutes! When I picked up my car at night via the drop-off box, it was clean, ready and feels great. That's example of how every interaction with A+ has been for years; professional, respectful, honest, friendly with exceptionall quality work. Our entire family goes here; think of Nordstron's for service, WalMart for efficiency and Samsung for innovation, and you'll really appreciate this team of pros. Truly 5 stars!

5
Yelp
A+ Japanese Auto Repair, Inc.

A truely honest, caring busines!! I needed my tire fixed (which another business said wasn't possible) and they did everything they could to help me out. He explained step by step what he was going to do and was more than friendly the whole time! It was quick and efficient.

5
Yelp
A+ Japanese Auto Repair, Inc.

I don't normally have an opinion on anything auto-related, BUT...I do appreciate great customer service. I called Justin Mills at the last minute, as I was waaayyy overdue for an oil change. He took me in right away, despite it being right before a busy holiday weekend. This will definitely be my go-to place in the future!

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