San Carlos Auto Repair

True story: my ignition locked so I called Justin at A+. After trying his suggestions, nothing seemed to work. So since I was in town, he sent a technician out to my car and he was able to unlock it. Did I mention that was at no charge? Who does that? 5 stars!

Great Service...

My sister and I have been going to a family friend to fix our car who has been doing a great job. But unfortunately they moved and so just recently another family friend said A+ Japanese does such a great job so we went to A+ Japanese to get our car fix. They were very knowledgeable, efficient and courteous. We thought they did an amazing job. Rob, Justin, and Naeem were very thorough and professional. We are very comfortable trusting our cars in their hands.

Very professional. Good follow through & explained service to be done in detail.Only snag was my car had to stay thru the weekend which was an inconvenience. However, a rented car was provided to use till my car was ready

As always A+Japanese keeps my car in tip top shape. Happy service people makes you smile. A shuttle makes it easy to leave your car. You are kept informed of any or no problems with your car.Love you guys!

I drove from NC to CA in 2 days. Desperate for an oil change and great service, I found these guys. I was in a rush, and they were very busy. But the team there figured out a way to fit me in right then. Everyone there was great, especially Justin, and I could tell this was a great place to get auto work done. I will definitely return for everything else I need done to my car.

I brought in my 2000 Xterra knowing that it probably needed a few things... spark plugs, fix oil leak, replace belts maybe... I could not be happier with the customer service here. Rob took care of everything for me including offering to stay open a little later to accommodate my work schedule, and securing a rental car for me, hassle-free! I really love that they emailed me pictures of what they found in my car, a lot of the issues I was expecting (spark plugs, etc) I was told were fine for the time being, so I appreciate not being upsold on every little thing. The issues they did find were legitimate and again, with the pictures I could see the problems for myself. Now my car runs great, I immediately felt the difference when I picked it up from the shop. Great customer service and communication so I will definitely be back.

Have been back 2 times and Rob helped me on both services. He is very helpful and is willing to work with you on prioritizing the work. I had to go back a 2nd time in the recent service with some follow-up and Rob took care of the missed issue and a little more. Wish I did not have to double-back but am glad they took care of it not only professionally but also with a great attitude!

I am always scared to go to a Auto Repair Shop since I am a female that knows nothing about cars. Referred by a friend, I had a great experience here, and so will you! Quin and Justin took great care of my car and myself. They were professional, reliable, and trustworthy! Justin explained everything to me, got me an estimate over the phone quickly, ordered my parts quickly, location was clean, and everyone was friendly. Phone update on my car, no change in my estimate, and my car was ready that night, ready for pick up next day!! (He told me Monday so WOW). He did all this on a busy Friday for me!! So I paid over the phone so I just had to pick up Saturday AM. Went to pick up my car, and a different guy there (sorry, didn't catch your name) told me my 3rd break light was out. He said not to worry about it, and since they are concerned for my safety, they took care of it for me super fast on the spot too. They showed such compassion and care!! Anyways, the work on my car was done professionally, cheaper than a dealership, better than the dealership! Have a Japanese car? They know their stuff :) Thanks guys, AWESOME!

I am always scared to go to a Auto Repair Shop since I am a female that knows nothing about cars. Referred by a friend, I had a great experience here, and so will you!Quin and Justin took great care of my car and myself. They were professional, reliable, and trustworthy! Justin explained everything to me, got me an estimate over the phone quickly, ordered my parts quickly, location was clean, and everyone was friendly. Phone update on my car, no change in my estimate, and my car was ready that night, ready for pick up next day!! (He told me Monday so WOW). He did all this on a busy Friday for me!! So I paid over the phone so I just had to pick up Saturday AM.Went to pick up my car, and a different guy there (sorry, didn't catch your name) told me my 3rd break light was out. He said not to worry about it, and since they are concerned for my safety, they took care of it for me super fast on the spot too. They showed such compassion and care!!Anyways, the work on my car was done professionally, cheaper than a dealership, better than the dealership! Have a Japanese car? They know their stuff :) Thanks guys, AWESOME!