San Carlos Auto Repair

I don't provide endorsements; but this is an earned exception: My wife had the oil changed at Oil Changers (last time, for sure). An hour later, while at the airport, the car sputtered and failed. A night traffic mess. Rob Lucas at A+ diagnosed the problem (hose not reconnected); fixed it; insisted on a test drive; and would not take a penny! Won my business. Go there.

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Justin did an excellent job of keeping me updated on the issues with my auto and the required repairs .He provided detailed explanations of the issues and even sent pictures.A true auto expert and customer service leader. I would highly recommend Justin and the professionals at A+!

Fantastic service. Friendly. Knowledgeable. Our Nissan started idling poorly after a quick lube oil change. We took it in and rob immediately diagnosed a problem. He fixed a disconnected air intake hose in 5 minutes, drove around with us to be sure the problem was fixed, and then refused to take any money for the fix. We also asked him about our other car and he gave terrific advice. It is hard to find helpful, nice, and fair mechanics. This group is certainly a find! A+ is not just a name; it fully fits their service.

The staff are very welcoming and address the problem right away. We've been going back to them for more than 20 yrs. We always recommend them to all.

My husband and I are "car people." While we don't race, we kinda wish we did, and we own at least one very race-able Evo X that occasionally needs to be babied. Then there are the family haulers we still own and service because we have to. A+ handles them all with expert knowledge and way-above-average customer service. For folks worried about estimates and overcharging (per some snarky critics below, who appear to be in the minority), let me say this. We've had only positive experiences with A+. Straight-up disclosure about problem areas, photos with the email explaining "what's needed," and "as promised" bills that squared 100% with the estimates provided. We've dealt mostly with Gary Faules, and he's a delight. A car guy's car guy who treats women customers beautifully too. Never patronizing, he's a real gentleman. For automotive enthusiasts, fyi, Gary has some serious cred in North American racing circles which helps to pass the time if you're waiting for your car. It's fun talking with him about car technology, racing and the "community" of car people he's been a part of for years. (Full disclosure, I work in auto tech, so maybe this is more fun for me than other Yelpers). A+ has a skilled crew, and will treat you right. They drive us home when needed. Today they filled the tires on my family hauler because - while moving it out front - they noticed the tire pressure light was on. No charge. :) We stick with what works. A+ works. Big time.

My husband and I are "car people." While we don't race, we kinda wish we did, and we own at least one very race-able Evo X that occasionally needs to be babied. Then there are the family haulers we still own and service because we have to. A+ handles them all with expert knowledge and way-above-average customer service.For folks worried about estimates and overcharging (per some snarky critics below, who appear to be in the minority), let me say this. We've had only positive experiences with A+. Straight-up disclosure about problem areas, photos with the email explaining "what's needed," and "as promised" bills that squared 100% with the estimates provided. We've dealt mostly with Gary Faules, and he's a delight. A car guy's car guy who treats women customers beautifully too. Never patronizing, he's a real gentleman. For automotive enthusiasts, fyi, Gary has some serious cred in North American racing circles which helps to pass the time if you're waiting for your car. It's fun talking with him about car technology, racing and the "community" of car people he's been a part of for years. (Full disclosure, I work in auto tech, so maybe this is more fun for me than other Yelpers). A+ has a skilled crew, and will treat you right. They drive us home when needed. Today they filled the tires on my family hauler because - while moving it out front - they noticed the tire pressure light was on. No charge. :)We stick with what works. A+ works. Big time.

Everyone was friendly. I came because of Justin who has managed my vehicle for many years. He spoke highly of you.

Dropped off my Land Cruiser to get an upgrade alternator and again, it was always a good experience starting from the phone conversation until you pick up your vehicle. Some usuually just sits and raise their hands and point their fingers... Eric and Adam are different.. .I've never seen a big shop like this and the owners' hands are oiled and dirty, and are wrenching as well... And again, my truck was washed from all the mud i had from a wheelin' trip... And also, this was the first time my tires saw some shine from the tire black as well! Will do business with them anytime...

My car feels and dives like a new car! Your business was outstanding in your professional, honest approach of my car problems. Your staff very courteous and friendly. thanks --will be back again