Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Yelp
A+ Japanese Auto Repair, Inc.

I don't normally have an opinion on anything auto-related, BUT...I do appreciate great customer service. I called Justin Mills at the last minute, as I was waaayyy overdue for an oil change. He took me in right away, despite it being right before a busy holiday weekend. This will definitely be my go-to place in the future!

5
Yelp
A+ Japanese Auto Repair, Inc.

A truely honest, caring busines!! I needed my tire fixed (which another business said wasn't possible) and they did everything they could to help me out. He explained step by step what he was going to do and was more than friendly the whole time! It was quick and efficient.

5
Yelp
A+ Japanese Auto Repair, Inc.

I don't normally have an opinion on anything auto-related, BUT...I do appreciate great customer service. I called Justin Mills at the last minute, as I was waaayyy overdue for an oil change. He took me in right away, despite it being right before a busy holiday weekend. This will definitely be my go-to place in the future!

5
Yelp
A+ Japanese Auto Repair, Inc.

I found their pricing competitive and Jason demonstrated high customer service standards. I would recommend them to anyone needing body work. Older bad reviews are probably before Jason started working there.

5
Yelp
A+ Japanese Auto Repair, Inc.

Start to finish I had a great experience. The technician was super communicative, and thoroughly answered every question I had. They were also really great about using toyota certified parts and high quality oil etc. In addition they were able to help my co-worker out of a bind when her battery died at the end of day on a Friday! 5+ stars to these guys.

Monica, happy to hear we provided you with an excellent auto repair and service experience... and helped get a co-worker back on the road as well! Its great that you noticed the quality of parts we used... This allows us to offer clients a 24 month, 24,000 mile warranty and the peace of mind that they are receiving the highest level of auto repair. Look forward to helping you in the future with any Toyota auto repair and service needs you may have. Thanks for the great review!

- A+ Japanese Auto Repair, Inc.
4
Yelp
A+ Japanese Auto Repair, Inc.

We took our Skyactiv Mazda 3 in for a 30,000-mile service after getting a quote of $500 from the dealership (um, no thank you.) - we were told that we'd start with a minor service for $145 plus the cost of synthetic oil, and that we'd go from there. Brought the car in around 8am, and around 3pm got a call from Steve saying "I'm so sorry to tell you that there's NOTHING wrong with your car!" Haha. :-) So, Ramon came to pick me up to get the car, and we had a hilarious car ride (complete with great conversation) back to the shop to get our car back. Totally easy experience, and we'll definitely be back! Thanks, guys!

Katherine, Glad to hear we could save you money on auto repair and get you back on the road the same day! Thank you for the feedback on the auto repair and service experience on your Mazda.

- A+ Japanese Auto Repair, Inc.
5
demandforce
A+ Japanese Auto Repair, Inc.

Great service, but you can't go wrong with Justin Miles taking in your service issues.

5
demandforce
A+ Japanese Auto Repair, Inc.

customer service with exemplary the diagnostic was done extremely quick. They were able to get me back on the road safe and sound. the owner actually diagnose my car! thank you for helping me in my time of need.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Very prompt customer service, and the prices were competitive. Thanks!

5
DemandForce
A+ Japanese Auto Repair, Inc.

I want to thank A+, particularly Rob Lucas, for the excellent servicing of my car, which I had brought in for brake squealing. It was determined that my front rotors had cracked from excessive heat, though through discussion, we had no idea how! When I went to pick the car up, I was amazingly surprized that I was given a courtesy charge (no labor charges included). I was thrilled, as money is tight for me, being a senior. I have no reservations in bringing my car to A+ and am always very satisfied with the service I get and the wonderful attention Rob pays to me regarding my problems, major or minor, and how he always listens to my concerns and works with me in all aspects of doing the service, some I have to postpone or have done at that time, due to financial issues. I always know that he will do the best for me and looking out for my best interest. I have been coming to A+ for over 6 years, and will continue using them for all the years I am driving and no matter what car I have. Thank you for being there and having great people working for you. Cathy Hasserd

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