A+ Japanese Auto Repair, Inc.
The people at A+ are as amazing as the quality of their work. For example, while dealers might quote a price for a brake renew, and then explain why the final cozt needed to be higher, A+ demomnstrates exceptional integrity. Rob promised to take my car in early if I could drop it off the night before, but he declined my request for a quote because, "we don't know what your car actually needs". He called 5 minutes after they opened on the day of my appointment expressing concern that my car wasn't there - I was en route. When I arrived their office was busy, yet they very efficiently processed my paperwork and arranged for a ride to my office. When he called to tell me the assessment and actual cost (very reasonable, followed by a set of very crisp photos of the brakes and what needed to be done sent to my email)), he apologized for being a few minutes late in calling me - really, only a few minutes! When I picked up my car at night via the drop-off box, it was clean, ready and feels great. That's example of how every interaction with A+ has been for years; professional, respectful, honest, friendly with exceptionall quality work. Our entire family goes here; think of Nordstron's for service, WalMart for efficiency and Samsung for innovation, and you'll really appreciate this team of pros. Truly 5 stars!