Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

4
Yelp
A+ Japanese Auto Repair, Inc.

Great service, super easy to deal with. I worked with Justin who helped diagnose my car's electrical problem and had everything tested both before and after the fix to make sure they were getting it correct. Justin was very friendly and kept me fully up to date on estimates/prices.

5
Demand Force
A+ Japanese Auto Repair, Inc.

Great customer service and rapport. Everyone seems like they have built cars as a hobby and they inform the customer with as little or as much knowledgeable professional technical details as the customer can handle.

5
Demand Force
A+ Japanese Auto Repair, Inc.

I truly enjoy the customer service provided at A+. It truly is A+. I feel like it's pretty rare to be treated as though I were buying some luxury item, instead of taking my car in for an oil change.It is 100% memorable experience.....for the positive!!!!

5
Demand Force
A+ Japanese Auto Repair, Inc.

Good people, Great service!

5
Demand Force
A+ Japanese Auto Repair, Inc.

Went to A+ Auto with two torn cv boots on my 2006 Outback. While it was in I had the rest of the car checked out. They found two oil leaks, took care of a timing belt change and serviced the front brakes. Excellent customer service. Their service advisor Justin was great with making me feel confident that the repairs and servicing would be done the right way. The car is running like new again.

5
Yelp
A+ Japanese Auto Repair, Inc.

For the last 10 years I have been working with Justin Mills at Chevy Boardwalk until recently he transfered to A+ Japanese Auto Repair. I knew I wanted to continue working with Justin because he took such great car of my car for all big or small repairs, so it was a no brainer to follow him when he was transferred to A+. I came in for a flat tire, A+ was able to send a tow truck at no cost to me. They switched out the flat and put a spare on, then I came to the shop itself. Therr I met Rob, the service manager who was also great at what he does, very knowledgeable and even entertained my one year old daughter with a toy he had on his desk. They already had my new tire waiting for me and switched it out for me while I waited at Starbucks, which the free shuttle took me to and picked me up from without any hassle. I definitely would take my car to A+ for any repairs, for any type of car. They have great customer service and a family feel vibe. Ask for Justin, he's great!

5
Demand Force
A+ Japanese Auto Repair, Inc.

I think I just found the Crème de la Crème of Auto Repair Shops... they have awesome deals, fit me in within a day, recognized and acknowledged me from our email communications, remembered me from my last appointment 4 months ago, drove me to and from work, AND to top it all off... WASHED MY CAR. Best customer service ever.

5
Demand Force
A+ Japanese Auto Repair, Inc.

Enjoyed working with Justin Mills - very professional and thoroughexplained what was to be done, and then exactly what was done

5
Yelp
A+ Japanese Auto Repair, Inc.

Always such a great experience. Justin is such a great addition to their wonderful team. Everyone there is always so friendly and very thorough with everything going on with your vehicle. Once you take your vehicle there I guarantee you will never want to take it anywhere else. I have always been extremely picky on who I take my car to and my husband even worse with his truck, but they have completely won us over. Thank you again for your wonderful service!

5
Yelp
A+ Japanese Auto Repair, Inc.

Some days just make a girl wanna shave off all her hair, dangle babies off balconies, and walk around gas station bathrooms shoeless... but then she finds herself in a most exceedingly wonderful customer service experience from an auto repair shop and suddenly the idea of wearing shoes in a gas station bathroom doesn't seem like such a bad idea anymore. Thank you A+ Japanese Auto Repair for having an amazing staff of people that fixed more than just my car... thanks for fixing my day! Edit: Just realized that THEY ALSO WASHED MY CAR... If I had known, I wouldn't have spent 20 minutes trying to ghetto wash the splotches of bird poo off with napkins and a half dranken bottle of Dasani beforehand (It's hard to find a hose living in the city)...

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