San Carlos Auto Repair

Some days just make a girl wanna shave off all her hair, dangle babies off balconies, and walk around gas station bathrooms shoeless... but then she finds herself in a most exceedingly wonderful customer service experience from an auto repair shop and suddenly the idea of wearing shoes in a gas station bathroom doesn't seem like such a bad idea anymore. Thank you A+ Japanese Auto Repair for having an amazing staff of people that fixed more than just my car... thanks for fixing my day!Edit: Just realized that THEY ALSO WASHED MY CAR... If I had known, I wouldn't have spent 20 minutes trying to ghetto wash the splotches of bird poo off with napkins and a half dranken bottle of Dasani beforehand (It's hard to find a hose living in the city)...

This was my second round at A+ for a Summer Service, which was great. They also caught a problem with the brakes and I am grateful for this.Once again, they were totally professional, did everything on schedule and on time, picked me up and dropped me off with courtesy and it was again...a triple AAA experience at A+.If you have a Japanese model car, take it here.

I needed an urgent repair. Despite the fact that everybody else seemed to descend upon A+ on July 3rd, the service manager (Rob) did everything he could possibly do - and then some - to accommodate me and had the car fixed and ready to go the day after July 4th.Great job, guys! And thanks!

An "A+" in customer service in satisfaction ! .

everything done correctly and on schedule

I went to check it out and try them since the Sevim brothers are cruiser heads just like me. The shop was very clean and staff very professional, Rob the adviser was great, even showed me the old fluid from my tranny. I will go back and give them more business in the future.

Eric the owner of A+ Japanese Auto Repair is a great guy. Always friendly and in tune with giving the highest level of customer service. I recommend his company highly.

When buying a used Prius, I decided to try A+ for service after seeing their plug-in-Prius that they modified themselves many years before Toyota offered to sell one, and after seeing all the favorable Yelp reviews. I'm very happy that I did. My experience with A+ has been fabulous so far. They did a pre-purchase, bumper to bumper exam of the car and gave me a report so I could decide if the car was worth buying for the asking price. A+ found three things that needed work. I was able to use that info in the price negotiation and could then be confident that other key aspects of the car were in good shape and the car was safe. After buying the car I had them fix the three items. Through both processes I found them extremely professional, with clear, proactive communication about everything they were doing. They laid out the choices and the pros and cons of ever questions very effectively and have been better at following up with my by phone and sometimes even email with the status of the work. I'm very happy to have found A+ and look forward to having my Prius serviced there for years to come.

Very well run auto shop business. The staff was so knowledgeable and very helpful. I brought a Camry in before I bought it and A+ gave me professional service and an education on my new car! I plan to go to A+ for all my repairs and maintenance.

When buying a used Prius, I decided to try A+ for service after seeing their plug-in-Prius that they modified themselves many years before Toyota offered to sell one, and after seeing all the favorable Yelp reviews. I'm very happy that I did. My experience with A+ has been fabulous so far. They did a pre-purchase, bumper to bumper exam of the car and gave me a report so I could decide if the car was worth buying for the asking price. A+ found three things that needed work. I was able to use that info in the price negotiation and could then be confident that other key aspects of the car were in good shape and the car was safe. After buying the car I had them fix the three items. Through both processes I found them extremely professional, with clear, proactive communication about everything they were doing. They laid out the choices and the pros and cons of ever questions very effectively and have been better at following up with my by phone and sometimes even email with the status of the work. I'm very happy to have found A+ and look forward to having my Prius serviced there for years to come.