San Carlos Auto Repair

A+ Japanese Auto recently replaced the water pump on my 2006 Toyota Tacoma. They were extremely helpful, accomadating and honest. I would definately recommend them to a friend or relative.

I called Monday morning not expecting to get in same say. I was told "come on in", Dropped car off, problem diagnosed and fixed. No further trouble.

When I visited A+ Japanese Auto Repair, I was immediately greeted by friendly, capable staff who helped me immediately even though it was very busy in the office. Gary made me feel welcome right away and that my business was important to him. My car was checked thoroughly and Gary did a fantastic job of explaining every issue to me. I could not be happier that I came to A+ and will definitely recommend it to friends and family. Thanks so much. I appreciate having one less thing to worry about during a busy holiday season. Carin Cartt

I appreciate Justin's professionalism in helping me resolve the issue with my water pump. He gave me many options to solve this problem and we were able to find equal ground to resolve this issue. Many thanks!

Everyone was very professional, hospitable, engaging, and I look forward to doing business with them again, and sharing my experience with others. Thank you for a wonderful and impressive first day.

Justin did an excellent job of keeping me updated on the issues with my auto and the required repairs .He provided detailed explanations of the issues and even sent pictures. A true auto expert and customer service leader. I would highly recommend Justin and the professionals at A+!

The staff are very welcoming and address the problem right away. We've been going back to them for more than 20 yrs. We always recommend them to all.

I have been a regular customer for quite a few years and I have never been disappointed by the efforts of all concerned to make car care so easy and affordable. I have recommened A+ to all of my friends and family. I want to share a quote that Rob said to me recently that sums up the experience of A+. I was unable to pick up my car when I said I would and I told Rob that I was very sorry and could he please keep it overnight. His response, " Please don't apologize, WE work for YOU!" That seems to be the general attitude from everyone at A+ (of course Rob has always made me feel special, and I have never felt like I was just one more car among many.) Do yourself and your car a favor and make A+ your "go-to" for car care!

They're attention to the car is impressive. I didn't notice anything wrong with my steering or suspension. They did and I was thrilled driving home, it was like a brand new car. I had to wait a few days for them to get the parts and being from the east bay, they worked with me so that I didn't have to skip too many beats between work and home. They were very understanding and I'm glad my car was under their highly capable hands. Thanks to everyone who worked on my car. See you in a few months!

Rob at A+ Japanese Auto Repair was courteous, knowledgable and made my visit to the shop a breeze. They took care of the issue I had quickly and efficiently. I will continue to go back to this shop in the future.