REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Demand Force
A+ Japanese Auto Repair, Inc.

I was able to get appointment the same day i called on Friday before 3 day Holiday weekend - much appreciated!

Thank you Mira for your wonderful review. We are so glad to hear that you had such a "Great!" experience with us at our auto repair shop in San Carlos. We will see you and your Honda CR-V for its next service.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

I was able to get appointment the same day i called on Friday before 3 day Holiday weekend - much appreciated!Excellent customer service with green ride to and from (the office).Detailed report and what is needed and priorities in which it is neededI am not sure about pricing for recommended services (in terms of how does that fare with the other services providers yet) but other then that Great experience

Thank you Mira for your wonderful review. We are so glad to hear that you had such a "Great!" experience with us at our auto repair shop in San Carlos. We will see you and your Honda CR-V for its next service.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

My car died and I had it towed. After the shop fixed the problem, they discovered that the oxygen sensor had failed, and replaced it immediately instead of forcing me to have my car towed in again. The pick-up service was excellent, and the staff were incredibly patient when I called.

5
Demand Force
A+ Japanese Auto Repair, Inc.

A+ really stands for A+ work that this shop provides. I am very happy with the customer service and work that was done on my truck.

Dear Anonymous, our goal is to ensure that every client receives exceptional service each time they visit. Thank you for letting us know how we are doing. We will see you and your car for its next auto maintenance. Thank you for your feedback.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

I had a road side problem. AAA towed my car into A+ Japanese Auto Repair in San Carlos where I was greeted professionally and treated with five star customer service from start to finish. Both Eric and Jim were great, clearly on top of their game. I immediately felt comfortable and confident about the quality of the diagnosis and subsequent repair. They carefully wrote up a repair order, had my car assigned to one of their qualified mechanics and me back on the road in less than an hour and a half, during which time I enjoyed a sandwich at the deli on the corner. I was delighted with the service, as I was with the reasonable cost for the repair and have found a mechanic that I will stick with going forward. Thank you AAA for towing my car to A+ Japanese Auto Repari and thanks, of course, to Eric and Jim and all the good folks who contributed to making my experience there one that I am happy to review with a FIVE STAR rating. Great job. Keep up the excellent work.

Robert, we appreciate such a thorough review of your experience at our auto repair shop in San Carlos. Thank you for taking the time to share. We will see you and your Acura for it's next maintenance. Thank you again = )

- A+ Japanese Auto Repair, Inc.
4
Demand Force
A+ Japanese Auto Repair, Inc.

I believe that every attempt to treat me like a valued customer was made. Clear explanations for everything, total transparency with either photos or actual faulty parts, easy to talk to, willing to go the extra mile to ensure that I was delighted.

Randy, thank you so much for sharing your experience. Your review of us is so thorough and let's us know how we are doing. It was really nice to read. Thank you again Randy. We will see you and your Acura for it's next maintenance.

- A+ Japanese Auto Repair, Inc.
4
DemandForce
A+ Japanese Auto Repair, Inc.

I believe that every attempt to treat me like a valued customer was made. Clear explanations for everything, total transparency with either photos or actual faulty parts, easy to talk to, willing to go the extra mile to ensure that I was delighted.It's hard to swallow a big repair bill, but these guys went out of their way to help me decide the scope of work I needed.The nice surprise was having my car completely cleaned when I picked it up. Wow! not just a rinse off like other dealers but a real thorough cleaning.Many thanks!Randy

Randy, thank you so much for sharing your experience. Your review of us is so thorough and let's us know how we are doing. It was really nice to read. Thank you again Randy. We will see you and your Acura for it's next maintenance.

- A+ Japanese Auto Repair, Inc.
4
Demand Force
A+ Japanese Auto Repair, Inc.

I was told what the Spring special was and the work and cost matched.

At A+ Japanese Auto Repair, we believe in transparency and honesty. Thank you for sharing your experience with us and others.

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

Helpful and couritious, explained what needed to be done Good value

We wish we could thank you in person dear Anonymous. Thank you for taking the time to offer us feedback. Have a GREAT day!

- A+ Japanese Auto Repair, Inc.
5
Demand Force
A+ Japanese Auto Repair, Inc.

A+ Japanese continues to pass my tests for integrity in work and service with flying colors. They did it again yesterday and I expect they'll be doing it again a few months when I return for my next service. Thank you A+ (and Rob)!

Thank you Bev, as usual, it is always nice to see you when you visit our shop in San Carlos. We appreciate your continued loyalty and will see you and your Subaru Forester for it's next scheduled service.

- A+ Japanese Auto Repair, Inc.
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