San Carlos Auto Repair

Add another plus to your business. Excellent service!

As always a great experience for both myself and my car.

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I had an A+ experience! The staff is courteous and provided immediate attention!

Ok, I give A+ an A+++++! After reading their positive reviews on Yelp, I went in to get my stuck automatic side door fixed on my Nissan Quest minivan. It's a tricky job and was prepared for the worst. Eric and his staff greeted me kindly on my arrival (at a bright and early 7:30 am!) and went to town on my door. While waiting, I received constant updates. They figured out the problem on the spot, fixed it, and handed the car over good as new. Everyone I encountered (Jim, Rob, Eric and another man whose name I didn't get) were so helpful and pleasant. Not only to me, but I observed that they treated everyone who walked in the same courteous way. My 2 very young daughters had to accompany me and they couldn't have been sweeter to them. I recommend them so highly and will be giving them much future business. Thank you A+!

My 95 Subaru Legacy stalled during the morning commute on south 101 near the 84 junction. AAA was quick to assist and the dispatcher gave me a list of nearby garages. I heard her say "Japanese Auto Repair" and since my car was a Subaru I told her that was the shop I'll get towed to.

My 95 Subaru Legacy stalled during the morning commute on south 101 near the 84 junction. AAA was quick to assist and the dispatcher gave me a list of nearby garages. I heard her say "Japanese Auto Repair" and since my car was a Subaru I told her that was the shop I'll get towed to.We got to A+ Japanese Auto Repair before they opened so waited 10 minutes when Rob Lucas arrived. I related the morning symptoms and Rob quickly hooked up a battery charger and got my car started. However the car would not stay running without the charger so Rob explained that further testing would be necessary.Rob called Enterprise Car Rental and I was picked up and on my way to my job in a rental car.Before noon Rob called and explained that my alternator had failed and I authorized its' replacement. Rob quoted a repair cost that I deemed acceptable.I picked up my repaired car at 4pm. Rob explained the tests that had been completed to "make the car safe". I was happy to see in the service report that my car was taken up to freeway speed during the tests.From start to finish, I felt I was in honest and competent service hands with Rob Lucas and A+ Japanese Auto Repair. It is a pleasure to experience this level of service. All the stress of getting your car fixed is relieved when you entrust the repair to A+. Thanks Rob!

Fair price and good service.

They explained that service the dealer recommended wasn't close to necessary (yet). Great service including pick-up and drop-off. Nice to get pictures in email showing details of recommended repairs.

I decided to give them a try because of the discount I was getting from work. I'm glad I did! Not only did they pick up my car and delivered it, they recommended some things I needed to have changed immediately without pressure. Most importantly, they didn't make me feel like my car was gonna die on me the next time I drive it which is the feeling I get often when I leave a shop. Great job!