San Carlos Auto Repair

very helpful, listened well and the staff were courteous and on time despite a busy shop.

Thanks for doing the most recent servicing on our Altima hybrid. You assessed the work required and exactly what the manufacturer expected to be done. Only required and necessary work was performed.

We have been very pleased with the service we have had on both of our vehicles. It is obvioius that every aspect of the service is tip top and that every detail is checked, re checked, and taken care of to ensure that the cars are in excellent shape, even at the post 120K marks!

Always positive, friendly and ready to perform tasks at hand.

I was looking for a new Toyota garage and A+ was very well reviewed on the Car Talk web site. I am extremely pleased with my first interaction. Everyone was very friendly and the entire process was transparent. I was taken through the work before it was done and again afterward, while my questions were answered clearly. Although they spent a bunch of time trying to turn off horn that sounds when the car is opened remotely, they were not successful and did not charge me. That's a tremendous investment in building a relationship and I intend to take my other Toyotas there as well.

Great job again guys you just keep impressing me with your willingness to do the right thing for the customer (me)!

I showed up with no appointment and was taken care of, as usual, like I am the only costumer. The diagnosis was quick and the explanation clear. A+ is the only place I'll be taking my car.

Rob is always an excellent person to work with. He always explains everything out so anyone can understand.

Considering that I had just driven up with a problem, the staff as usual was cordial. I was kep informed of the issues with my car throughout the day. Knowing how critical my car was they worked late and in the end I was returned a better running vehicle.

So, I had an idea we would get good service when I spoke with Rob on the phone to set my appointment. I knew my wife was going to be handling the whole thing, so I surely hoped for a worry-free visit. Simply put, this is hands down the best service we've ever received regarding our car service. Not only are they an honest shop, they went above and beyond in their service, and without charging an extra dime. They even noticed one of our reverse lights was out while they were backing the car out of the garage. They replaced it quickly, and didn't charge us. My wife was so impressed, and that's all I needed to hear.