Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
DemandForce
A+ Japanese Auto Repair, Inc.

My Camry's break light was activated after I had the break system fixed. Since I could not get away due to school and work, I waited a week or two before I was free from work. It was slow at work and my supervisor said she was forced to send me home early.I thought I should call APJ and see if they can squeeze me in. I thought that it would be impossible. I called and spoke with Rob, and he said if there isn't anything wrong with the breaks, and I feel comfortable driving it, the car will be seen as soon as I arrive. I left San Jose right away and made for San Carlos. When I arrived at APJ, my Camry was attended to right away. Unbelievable! They test drove it, and checked other areas in the break system that might be activating the break light. No other issues were found. They did find a bubble in the break fluid, so they bled it, and topped it off.I was quickly back on the road heading home. I think it was less than an hour. APJ's warranty attracted me but I am staying for the most positive customer service oriented mechanic shop I have ever experienced. Every thing was done without any issues or negative attitudes. I thought there might be some grudges, but that was far from reality. Everyone was friendly like I was paying for the service, but I was not spending a dime.Thank you very much A plus Japanese. You give mechanics a good name. Keep it up you?re on the right track.

Isaac, we are grateful for all of your feedback and really appreciate the opportunity to make things right. We stand behind our work and do our very best to build life long relationships with our clients. Thank you again.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

I expect the best from A+ Japanese and that's what I get. Everyone is friendly and helpful. The job always gets done. My car is back on the road and that's the most important thing for me.

Brent you are awesome, thank you for your feedback. We appreciate the relationship we have with you and look forward to many more years working together.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

The staff and service is excellent. I am a returning customer and have recommended A+ to my friends.

Thank you, Mr. Campagna! We have enjoyed being of service to you over the years, and appreciate your loyalty. ~The Team at A+ Japanese Auto Repair, Inc.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

G- GENIAL (The folks welcomed me upon arrival which is a good start!)R- READY (Rob & Steve were prepared and willing to help me quickly so I could be on my wayE- 3 E'S, EFFICIENT, ECONOMICAL & EXPERIENCED (timely service, fair prices for the work performed and a talented, well trained staff)A- ACCOMPLISHED (repairs done as promised and work totally explained)T- THOROUGH (A+ Japanese covers all your wants and concerns making for the best repair experience in my opinion)

WOW! Well here is what we think about GREAT clients such as yourself...G-Gracious for your wonderful feedback, R-Reminding us the value of great service, E-EXCEED your expectations, A-Appreciate you as a client, T-THANK you for your valued business.

- A+ Japanese Auto Repair, Inc.
5
DemandForce
A+ Japanese Auto Repair, Inc.

Honest and competent auto maintenance.

5
Yelp
A+ Japanese Auto Repair, Inc.

I've been taking my car to A+ Japanese for a year or so for oil changes and have been meaning to post a great review for a while now. Last week I found out I had to have new brakes and two new tires and they were so awesome: the charges were fair, they picked me up, and they asked if I had to time to clean my car. When I said "no", they gave me a coupon for a free full wash at Ducky's. And my car was parked in some water, and then they moved it up for me (not at my request, at their own doing) so I didn't have to walk in the water. Plus, they gave me tips and tricks how to make my breaks last longer next time. Terrific place

5
Yelp
A+ Japanese Auto Repair, Inc.

I've been taking my car to A+ Japanese for a year or so for oilchanges and have been meaning to post a great review for a while now. Last week I found out I had to have new brakes and two new tires and they were so awesome: the charges were fair, they picked me up, and they asked if I had to time to clean my car. When I said "no", they gave me a coupon for a free full wash at Ducky's. And my car was parked in some water, and then they moved it up for me (not at my request, at their own doing) so I didn't have to walk in the water. Plus, they gave me tips and tricks how to make my breaks last longer next time. Terrific place

5
Yelp
A+ Japanese Auto Repair, Inc.

Yet again yelp *steered* me in the right direction. I desperately needed my brakes checked out. Since I've never had my car worked on in the bay area I was in search of a reliable shop. Location, reputation and convenience were at the top of my list. I lucked out and got all three at A+. I called to make an appt and expected to wait at least a few days to get in. Nope, they got me in the next morning. I was even chauffeured to the train station so I could get to work on time. After a little TLC my rolla was good to go the same day. Shot out to Rob and Steve, thanks guys! I appreciate their honesty. It's comforting knowing that I can return for future repairs and rest assure that it will be well worth my time and money.

5
Yelp
A+ Japanese Auto Repair, Inc.

Yet again yelp *steered* me in the right direction. I desperately needed my brakes checked out. Since I've never had my car worked on in the bay area I was in search of a reliable shop. Location, reputation and convenience were at the top of my list. I lucked out and got all three at A+. I called to make an appt and expected to wait at least a few days to get in. Nope, they got me in the next morning. I was even chauffeured to the train station so I could get to work on time. After a little TLC my rolla was good to go the same day. Shot out to Rob and Steve, thanks guys! I appreciate their honesty. It's comforting knowing that I can return for future repairs and rest assure that it will be well worth my time and money.

5
DemandForce
A+ Japanese Auto Repair, Inc.

Plain and simple, until further notice A+ Japanese is my auto mechanic. The reason I feel that way is that I know I can trust the folks at A+ to always give me honest evaluations of the work that needs to be done, and then preform that work to the highest level of quality that I have ever experienced.

We are so happy that we are able to help you with your Rav 4. We work hard to give our clients the best service and honest repairs. Thank you for the recognition, we really appreciate it Dave = )

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.