San Carlos Auto Repair

I scheduled an appointment a week in advancec. Brought my truck for a service and it was checked out completely. Received calls about the progress of the service and to notify me of something that was being recommended. No pressure to perform the work being recommended.

I am back to taking my car's reliability for granted, despite its having over 140 thousand miles on it and some recent larger maintenance needs! A+ knows my car, they care for it like it's their own mother's. They always inform me of what service may be necessary now and in the future so I can budget. They are friendly, honest and a GREAT local business to count on. I've been a loyal customer since the first week I arrived in California over 12 years ago when the parents owned the shop - the sons have made it even better!

As always, outstanding! A+ Japanese constantly demonstrates how business should be done. I may pay more for service, but I wouldn't ever consider taking my cars anywhere else. Further, if the guys at A+ say it should be done, and I can afford it at that moment, I have them do it. I have never been disappointed by their recommendations or service.

Rob is great. Very low key & very efficient. He knows how to prioritize.

As always, honesty and efficiency at A+ are the name of the game.

Profession, friendly, and honest - just what you need at an auto mechanic shop.

Service was quick and easy. I appreciated that I was emailed photos of the problems found during the checkup. It helped me to make informed decisions about what I wanted fixed.

I have been a customer of A+Japanese for a number of years now. All car repairs or service have been done as promised, on time and for reasonable cost. I would recommend them without reservation.

Exceeded my expectations. I will return for service in the future.

Service was extremely personable and friendly. Easy to schedule an appointment and greeted warmly when dropping off the car. Staff displayed special knowledge of hybrid engine when working on our Prius. Clearly explained all work performed and provided digital photos of before/after status.After picking up car, an unforeseen issue arose within 2 blocks of the shop - upon return, staff immediately set about correcting issue (which was not caused by their work) and stayed beyond normal business hours to address the issue. No problems since then.Staff had a great attitude and did not condescend to a clueless customer. Staff was very honest about which work needed to be done, and other work that was not urgent/necessary.Highly impressive!