A+ Japanese Auto Repair, Inc.
My Camry's break light was activated after I had the break system fixed. Since I could not get away due to school and work, I waited a week or two before I was free from work. It was slow at work and my supervisor said she was forced to send me home early. I thought I should call APJ and see if they can squeeze me in. I thought that it would be impossible. I called and spoke with Rob, and he said if there isn't anything wrong with the breaks, and I feel comfortable driving it, the car will be seen as soon as I arrive. I left San Jose right away and made for San Carlos. When I arrived at APJ, my Camry was attended to right away. Unbelievable! They test drove it, and checked other areas in the break system that might be activating the break light. No other issues were found. They did find a bubble in the break fluid, so they bled it, and topped it off. I was quickly back on the road heading home. I think it was less than an hour. APJ's warranty attracted me but I am staying for the most positive customer service oriented mechanic shop I have ever experienced. Every thing was done without any issues or negative attitudes. I thought there might be some grudges, but that was far from reality. Everyone was friendly like I was paying for the service, but I was not spending a dime. Thank you very much A plus Japanese. You give mechanics a good name. Keep it up you?re on the right track.
Isaac, we are grateful for all of your feedback and really appreciate the opportunity to make things right. We stand behind our work and do our very best to build life long relationships with our clients. Thank you again.
- A+ Japanese Auto Repair, Inc.