Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

1
Google
A+ Japanese Auto Repair, Inc.

Called for a quote for some basic maintenance for my vehicle. Guy on the phone was very slick. Quoted me a higher price than dealership! In response to owner, the person on the phone gave a quote for a basic brakes+rotors replacement. Not many variables there -- it is not a complex brain surgery despite what you may personally may believe. Quote was woefully higher than other shops, even the dealer.

Hello remote search, it's our policy to not quote jobs over the phone but instead give a general price range. There are so many variables on car models and even more variables on the vehicle systems themselves (as well as the vehicle condition - ie rust, oil-soaked, etc.) So I wonder if you chose our shop for this review by accident? If it was us, please read on. If you don't mind, please reach out to me at [email protected] - I am one of the owners and I would like to understand a bit more about which service(s) you were looking to get quoted and see if we missed the mark somehow. I am wondering if what the dealer quoted included the same items as our price range? Or what else may have happened?- As always, we appreciate your feedback to help ensure that we can continue to provide our clients with a high level of service!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great advisors. Detail oriented and very helpful.

Thank you for placing your trust in our team. We appreciate your support. --Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Their explanation of estimates are accurate and fair. They stand by their work I have nothing but praise for A+!

Thank you for the high praise, Jeffrey! It means the world to our auto repair team to know you appreciate our efforts. Have a wonderful weekend! --Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Justin was an absolute life saver. I showed up late to my appointment and he still was able to complete the job on my timeline. This shop is the most professional and well run mechanic I have ever used. You cannot go wrong bringing your vehicle here! Thank you Justin!

Thank you so much for the five stars and recommendation. We appreciate you and look forward to seeing you again. --Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Justin and his crew are amazing. They simply lay out exactly what needs to be done and what the price will be. I recently came in for a $5000 work up on my 2008 infinity coupe which had been seen by other mechanics for a very diffcult fix. Nobody could make it happen. Justin and his team fixed my problem and made the whole ordeal go away. He also quoted me for an air condition work up which he honored the same price he quoted me 4 months later. I will be bringing my baby to this place for years to come. Thank you Justin

5
Google
A+ Japanese Auto Repair, Inc.

Always an amazing experience going here, and have never had an issue. The staff is great, and are always true to their word. I will always bring my vehicles here.

Thanks for this excellent review, Kelby! Be sure to get in touch if we can ever assist you with anything. -Justin, Naeem & Jason

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Justin always take care of me. I know they will identify all issues and help you understand why and when things need to be prepared. I trust their work.

Hi Justin, Thank you so much for your 5-star review. It is always a pleasure working with you on your Nissan cars and are happy we were able to provide seasonal maintenance and brake pad replacement on your Sentra for you. We appreciate your business -Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I’ve been taking my Xterra to these guys for the past few years and they’ve been great! It’s easy to schedule, they don’t pressure you into doing extraneous service, communication is prompt & reliable, and they do quality work. I also like that they’ll get you a Lyft home or to work after you drop off your vehicle.

We aim to please, Brandon, and we are thrilled you are happy with our service. Thank you so much for allowing us the opportunity to serve you and your Xterra all these years. Cheers to many more! --- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great service - fixed a problem two other mechanics had missed.

So glad we could find and fix the problem! Thank you, Kevin, for the 5-stars! -Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I took my car in here to have a couple of issues looked at. Naeem was very attentive and even got one of my issues resolved for free as it was still under warranty. He gave me solid, honest advice and gave me a status update every day. Would highly recommend to anyone that lives/works in the area!

Thank you so much for your support and kind words, Patrick! We appreciate your high recommendation and look forward to seeing you again. --- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.