Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Efficient well run business model. Staff was very helpful explaining the work and making recommendations without the pressure. I had an older Lexus that needed minor repairs which was done on time and a review of other items that will need attention sometime in the future. I will be bringing my automotive needs back to this place the next time.

Jerry, thanks for trusting us to take care of your Lexus! We're always happy to lend a helping hand. Looking forward to seeing you back whenever your car needs any further maintenance. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
1
Google
A+ Japanese Auto Repair, Inc.

I brought my car all the way from Berkeley to San Carlos I spoke to the people over the phone and they assured me that they will find the problem with my car. After I pay $985 my car is in the same state that it was in when I brought it in so it was an absolute waste of my money and they never found out what the problem was with my car. I was so hopeful that this shop would solve the issue but they didn't I was very disappointed .I had great customer service but they just did not provide me the service that I needed by fixing my car and charge me almost $1,000.

Ashley, we're sorry to see you were dissatisfied with your experience at our shop. Our technicians work hard to identify any issue that's brought to us, because your safety is our top priority. If we were unable to complete the necessary repairs to your vehicle, we apologize -- we wouldn't want to perform unnecessary maintenance if we were unable to diagnose the problem. We appreciate you trusting us with your vehicle, and we wish you all the best in diagnosing the issue with your vehicle. Take care. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

This place is great! I have an old 4Runner that they carefully diagnosed and fixed for less than 400 dollars. The shop is honest and professional. I thought my car was a goner, but because of them I’m driving it to Tahoe every weekend.

Lorenz, it was our pleasure to bring your trusty Toyota back to life! Glad we could lend a hand. If you ever need anything else, you can count on us. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

First time customer. Great attention to the relay issue with my Ridgeline. Very reasonable estimate. Great communication! Thanks Jason!

5
Google
A+ Japanese Auto Repair, Inc.

Great service, excellent communication between client and shop, and a superior experience versus other repair shops. Japanese A+ Auto repair has always made our car feel important. Highly reccomend to anyone with a Japanese car!

Bryce, thanks for sharing these kind words about your experiences at our shop! It's great to see you've been so satisfied with the service you've received and the work we've done on your car. If you ever need anything else, you know where to find us! - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

this place was suggested to me by AAA when my car broke down on the freeway on my way to work. From beginning to end these guys have been amazing and super helpful and supportive with my confusing car situation. I highly recommend and will continue to consult them in the future if needed.

Nnenna, no car trouble is too much for us! Thanks for stopping by our shop. We were happy to help you get back on the road, and it's great to see you were so impressed with the service you received. We're grateful for your support and hope you'll give us a call if you ever need us again. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great bunch of people. Always take good care of vehicle and you.my only suggestion is Justin needs a cloan., So he can breath.

Vicky, thanks for trusting your vehicle to us. And thanks for your concern about Justin! Trust us -- he loves his job and is more than happy to lend a hand however he can. Please stop by and see us any time you need help. Best wishes. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

I really like their customer service rep Justin. He always takes care of my questions with prompt reply’s and thorough answers. If he can’t answer on the spot, he always calls me back. Not the least expensive place in town, but always people who I trust to be honest and fair.

5
Google
A+ Japanese Auto Repair, Inc.

I have brought my car in a couple of times and have received honest and trustworthy suggestions from Naeem. I appreciate how to the point and genuine he is. Definitely my go-to mechanic now.

Hannah, thanks for trusting us to take care of all your vehicle's needs! We're happy to see you were so impressed with the service you received with Naeem, and we hope you'll let us know if you ever need anything else. Take care. - Naeem, Justin, & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ has been my auto repair shop for the last 5 years. They have an outstanding crew that are always very professional and thorough in assessing the car, identifying issues, and fixing them right the first time. If you have japanese car this is the #1 shop.

Rob, we're more than happy to handle whatever auto issue you throw our way! Glad you've been so satisfied with our work over the years. It's great to know our service has kept you coming back to our shop for this long now. Take care until the next time we see you. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.