Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

Outstanding service and value. Have been dedicated to these guys for years and for good reason. Highly recommend them.

Andy, we're so grateful for having had your support over the past few years. It's always our pleasure to help you out with your car troubles. Next time you need us, just give us a call! - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I've brought my Prius to A+ auto twice and both times have been a fantastic experience. They are helpful, knowledgeable and very friendly. Unlike other repair shops, they have had an open and honest dialogue from the very first contact, and have never talking down to me or been condescending. They could have easily taken advantage of my lack of knowledge about cars to overcharge and instead, they explained what was happening and why and gave me options on how to approach the repairs. I will never take my cars elsewhere now that I've found them.

Melissa, thanks for trusting your Prius to us! We're happy to hear you've been so impressed with the service you've received at our shop. Maintaining an honest, transparent relationship with our customers is always a top priority for us. If you ever need anything else, you know where to find us! - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I definitely recommend this shop! The customer service and quality of service on my car was outstanding! I know nothing about cars but Naeem was extremely professional and carefully explained everything to me. I was advised of every step so I knew exactly what was wrong with my car and what was needed to repair it. The price was very fair for the the type of repair needed and the warranty offered was generous. I have no qualms about returning to this shop for future needs. Thanks again to Naeem, Justin, Raul and the whole team for making my frustrating situation go so smoothly.

Salvadore, it's important to us that you stay informed throughout the repair process -- we're glad you appreciate this! We're always happy to lend a hand whenever you're unsure of what to do about your vehicle. If you ever need us again, just give us a call. Take care. - Naeem, Justin & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A+ Japanese Auto Repair in San Carlos has provided outstanding service on our 2003 Honda Accord since we purchased it new. The car is excellent but any vehicle also needs top level service to keep it running all these years. A+ Japanese Auto Repair has provided that excellent service. There have been no major problems - the car just keeps running like it was new. Thanks A+ Japanese Auto Repair.

Bill, we're happy to keep your car running like new! Thanks for trusting us with your Accord. If you ever have any trouble with it at all, you know you can count on us. Take care! - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Efficient well run business model. Staff was very helpful explaining the work and making recommendations without the pressure. I had an older Lexus that needed minor repairs which was done on time and a review of other items that will need attention sometime in the future. I will be bringing my automotive needs back to this place the next time.

Jerry, thanks for trusting us to take care of your Lexus! We're always happy to lend a helping hand. Looking forward to seeing you back whenever your car needs any further maintenance. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
1
Google
A+ Japanese Auto Repair, Inc.

I brought my car all the way from Berkeley to San Carlos I spoke to the people over the phone and they assured me that they will find the problem with my car. After I pay $985 my car is in the same state that it was in when I brought it in so it was an absolute waste of my money and they never found out what the problem was with my car. I was so hopeful that this shop would solve the issue but they didn't I was very disappointed .I had great customer service but they just did not provide me the service that I needed by fixing my car and charge me almost $1,000.

Ashley, we're sorry to see you were dissatisfied with your experience at our shop. Our technicians work hard to identify any issue that's brought to us, because your safety is our top priority. If we were unable to complete the necessary repairs to your vehicle, we apologize -- we wouldn't want to perform unnecessary maintenance if we were unable to diagnose the problem. We appreciate you trusting us with your vehicle, and we wish you all the best in diagnosing the issue with your vehicle. Take care. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

This place is great! I have an old 4Runner that they carefully diagnosed and fixed for less than 400 dollars. The shop is honest and professional. I thought my car was a goner, but because of them I’m driving it to Tahoe every weekend.

Lorenz, it was our pleasure to bring your trusty Toyota back to life! Glad we could lend a hand. If you ever need anything else, you can count on us. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

First time customer. Great attention to the relay issue with my Ridgeline. Very reasonable estimate. Great communication! Thanks Jason!

5
Google
A+ Japanese Auto Repair, Inc.

Great service, excellent communication between client and shop, and a superior experience versus other repair shops. Japanese A+ Auto repair has always made our car feel important. Highly reccomend to anyone with a Japanese car!

Bryce, thanks for sharing these kind words about your experiences at our shop! It's great to see you've been so satisfied with the service you've received and the work we've done on your car. If you ever need anything else, you know where to find us! - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

this place was suggested to me by AAA when my car broke down on the freeway on my way to work. From beginning to end these guys have been amazing and super helpful and supportive with my confusing car situation. I highly recommend and will continue to consult them in the future if needed.

Nnenna, no car trouble is too much for us! Thanks for stopping by our shop. We were happy to help you get back on the road, and it's great to see you were so impressed with the service you received. We're grateful for your support and hope you'll give us a call if you ever need us again. - Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.