San Carlos Auto Repair

They diagnosed an electrical problem for me, they diagnosed it for a very low cost considering how involved it was, and charged me what seemed like a fair price for the repair. Good customer service. Would recommend and will return

I’m a first time customer. I was informed and found out about a potential chronic problem with my car that I wouldnt have taking the car elsewhere. I had originally taken my car over for the Winter Special (fluids and engine oil were much needed) and a transmision fluid change ( thought I needed one according to another mechanic from another shop). It eneded up being that I didn’t need the transmission fluid changed and I was able to put the money down on a new battery since my original one kept failing. The mechanics did an awesome job and I’m looking forward to continue having my car worked on in the future as needed. Customer service great and provided by Naeem. A big thank you to the team. 💖

They’re all super friendly and helpful. Also very knowledgeable.

Five stars for customer service. Naeem did a great job communicating the updates. Even though we couldn’t get the repair done, it was a great customer service experience.

I enjoyed a remarkable experience with A plus Japanese auto repair! Their overall interaction is very professional. They are courteous, helpful, and very well spoken. The office is very clean and well decorated. When I dropped my car off after hours it was dark. The building was very well lit in front and their sat the drop off box. They called me the very next morning and said that the diagnostics showed coding issues that needed to be looked at by the dealer. They said they would not charge me for the diagnostics and would give me the printout of what their computer found. I will definitely go back. I highly recommend this auto repair shop.

This business is a rare find! My car would not turn on so I called to a Lexus dealership and had to leave a message (during the hours!) They’ve never called me back. Then I looked up local services and found this business. From the first second starting with a greeting, getting into details, making suggestions Jason was on a top of everything. Great job, reasonable price, great customer service! Recommend absolutely 5 stars! Olga

I have been coming here for nearly 10 years. Eric runs a great company, and Justin takes care of me every time I visit. I wholeheartedly recommend this place.

Great customer service

These guys are the best. They take the time to carefully explain what is wrong. They don’t try to upsell you and they are very girl-friendly. I have been taking my Subaru Forresters to them for years.

Justin was very helpful through the diagnostic work on our 2007 Toyota Prius. He explained our options and gave us good direction for next steps.