San Carlos Auto Repair

The customer service at A+ beats out any other automotive shop I’ve been to, hands down! They are thorough and trustworthy. Great family owned business. Highly recommend.

Simply the best. Their watch word is customer service, and they are committed to making sure your car is as good as it can be when they are done with it. Note also that they serve many makes and models, not just Japanese -- I just took my VW to them, and I checked to see if they'd be willing to maintain the Mustang I'm eventually planning on getting.

Great communication and service.

I've been taking my cars to A+ since 2008. Justin and the whole service team are always professional and customer focused. I would highly recommend them.

I think this will be my first review of a service on Google, and I'm happy to provide it for A+. A mechanic that you can trust is a rare and beautiful thing, and A+ is honest, respectful, prompt, and attentive. Recently, the calipers on my Subaru's front brakes were pinching too tightly and causing wear on the pads following a job they did to replace them over two years prior, and even though I was just outside of the warranty period they covered the job for me. I trust A+ and Naaem with the care of our vehicle, and I recommend others do the same.

Highest rating. It's very rare to find this level of attention to detail and quality service. Thanks especially to Jason who went above and beyond any previous service I've had. Thanks!

Justin and the entire team are terrific. I highly recommend A+.

Honesty, efficiency, knowledge, service are the four adjectives that pop into my mind when I think about A+ Japanese Auto Repair. Justin, Naeem, and Jason know all about vehicles and are committed to providing you with their personal commitment to making sure your vehicle gets the best maintenance, repair, and service. They are responsive to your concerns and act with utmost integrity. If you like to keep your vehicle running a long time and for many miles, and need it to be dependable, A+ Japanese Auto Repair is the place for you.

Justin was great! Kept us up to date and worked with us on economical solutions.

My fiancee purchased a used car from a dealership in the Bay Area, and we had it written on the contract that we had 24 hours to get an inspection and return the car in case of issue. I immediately called Jason at A+ and explained my situation. He scooted us in first thing in the morning for a pre-purchase inspection (but post-purchase for us). Within a few hours it was done, and I received an incredibly comprehensive, yet easily digestible, vehicle inspection report. All aspects of the report were photographed and logged, above and beyond what we expected to see. Recommendations were made with honesty, and at no time did I feel like I was being "sold" something. Office staff were professional, yet personable. Really felt like they were all family after a few moments. Very enjoyable experience, and I will be bringing my business to them more often.