San Carlos Auto Repair

Justin is awesome, kind and honest

There is always a bit of anxiety when you are bringing your car to a new auto shop. My husband is VERY THOROUGH when researching things, but we were still uneasy. That uneasiness disappeared the second we walked in the door!! We had the pleasure of dealing with Jason and we will continue to bring our 2 Acuras to Jason & A+ Japanese Auto!!!! Jason was extremely friendly and knowledgeable and NEVER made us feel rushed ... we tend to ask a lot of questions. He explained everything in detail and he made sure we understood. We LOVED their completed and very comprehensive report on our car. We bought the car used a few weeks ago and unfortunately did not have a maintenance history. Jason explained each item on the report and what it meant for us. We never felt like services were being pushed on us and we felt the quote we received was VERY reasonable. We were also pleased with the time line we were given for the completion of services. We got a call from Jason right around the time he said he would call. My husband was extremely pleased with how the car felt and sounded as we drove home. We have NO hesitation in recommending A+ Japanese Auto Repair!!!!!

Friendly, fast service- would definitely recommend this place to anyone.

Justin needs a raise - he’s just too competent and gentlemanly to keep him at what I am sure are wages he feels are too low. (Ha ha) As usual honest auto advice, my car is safe, service is excellent, and we will be back.

I use A+ for a Lexus SUV and an Acura MDX for the past 4 years. They do good work, give detailed explanations for what work is needed and when it will be completed.

Always amazing. I would never go anywhere else. Please try them at least once and let them show you how an auto repair shop experience should be!

They'll charge the hell out of you and list things like "Removed hub assemblies, thoroughly inspected and cleaned hub assemblies," for something as simply as changing wheel bearings. My dad brought his 2007 Nissan into them and ran up $5000 worth of repairs for a 10 year old car in just a few months. Wouldn't trust these guys with my wallet.

Jason Burtis is the guy who handle my car and he is very helpful he has the knowledge what problem to my car he explain to me one by one and how will they gonna fix it and one more thing how he talk to customer the customer service that he show’s me is very grateful i gave him 5 star overall !!!!!!

They are amazing!! Saved us almost $3000 that the dealer was going to charge for an issue that was not even there. We did have an issue in the general area but a much cheaper fix. Thank you guys!!

Always a great experience! Thank you to a place that deserves their name - A Plus! And thank you to Justin Mills for personally taking care of my car, and me as a customer. He is very thorough, professional, and courteous!