REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
A+ Japanese Auto Repair, Inc.

They get it right and they are honest with you. They also listen which is hard to find in a mechanic.

1
Google
A+ Japanese Auto Repair, Inc.

I’m convinced most of these 5-star reviews are paid for. No way! I have taken my old Celica here before a few times and now my Tacoma. I thought last time was an anomaly. They always charge way too much and try to perform unnecessary work. I am planning to report them to the Bureau of Automotive Repair. This time they replaced a thermostat housing that is not a failed part. It’s a solid aluminum piece. They only needed to replace a stripped stud, then fill and pressure test my radiator. Nothing more. Almost $500 for a $150 job and they still didn’t give me a running vehicle. I have to put the battery back and fill and burp my own radiator. They didn’t even pressure test the system which is only responsible. I went to High School with the owner and he doesn’t care that he runs a very shady business. Good thing most of his customer don’t know any better. Tech folks don’t know what they are getting or not getting. What goes around comes around Erik! Sevim!

5
Google
A+ Japanese Auto Repair, Inc.

This place is the best of the best!jason b. Naeem!!

Thank you, and Happy Valentine's Day! :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

They are the very best. I love that u will come pick up the car and bring it back. I love this service

We love taking great care of our clients and their vehicles, Suzy. Thanks for placing your trust in us with your Toyota, and have a wonderful day! -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Recomiendo este tayer por el amor de mi vida

4
Google
A+ Japanese Auto Repair, Inc.

Thanks, Matt, for allowing us the opportunity to serve. We hope to provide a 5-star experience next time. -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I have been getting my car (2016 Honda Civic) serviced here since 2020. A+ Japanese Auto Repair does everything you would expect a professional dealership to do - but better, quicker, and with far improved customer service. One of my big regrets has been getting my services done at Primo Honda right across the street for my first few years of ownership. About an hour ago, I drove to their shop to get a leak in my front passenger tire checked out. It was raining outside, and given that it looked like they had at least a dozen or more cars lined up, either on lifts or waiting to be serviced, I expected it would take some time, especially as I was a drop-in, with no prior appointment. A kind man working there named Jouse saw that I was waiting outside in the rain and didn't want me to wait outside for too long in the weather. He helped remove a huge nail from the tire and patched it up within minutes! I owe him and Doug, my main service writer (who I have worked with before and always had great experiences with), huge thanks. They helped me patch up my leaky tire incredibly quickly, and I am grateful that they were so kind as to help me despite what looked like a very busy workload. Jouse and Doug, you have my sincere appreciation. I am a customer for life after the exceptional treatment I received here today and will be sure to pass the good word along to any and all of my friends who own cars. Look no further if you want a reputable, trustworthy repair shop with amazing customer service. This company rocks. If I could give 100 stars I would gladly do so!

Wow! Raymond, you've made our day! Our auto mechanics and service advisors do everything they can to provide an exceptional customer service experience. We are so glad to take care of you and your Honda, and we truly appreciate your enthusiastic support. :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
4
Google
A+ Japanese Auto Repair, Inc.

Thanks for your support, and we hope to provide a five-star experience for you next time, Octavia. 😄👍🏻🚘 -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
A+ Japanese Auto Repair, Inc.

Justin is great! I love knowing that he is honest and I feel safe and not taken advantage of . Great service!! Thank you

We are grateful for the opportunity to serve you and your Hyundai! -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I had a great experience with A+ Japanese Auto Repair! I had a check engine light on and needed the issue fixed to pass a state inspection. They took my car the same day and even paid for my Lyft home. They found the issue and sent me a very easy to understand diagnostic report online. Everything was very transparent - they talked me though the report and outlined what it would cost to fix it. There wasn't a lot of upselling, which I've found to be very common in the industry. Justin was a total straight shooter, I really appreciated that. They had to order a part for the repair, which ended up getting delayed by the delivery company. They gave me a courtesy vehicle to use free of charge until my vehicle was ready. Communication throughout the process was great and I was really happy with the work that was done. TLDR; These guys are friendly, professional, and fair. I would 100% recommend them if you need to have some work done.

Wow! Thanks, Dylan, for the detailed report and fantastic recommendation! It was truly a pleasure taking care of you and your Mazda. Thanks for making our day. --- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
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