San Carlos Auto Repair

Great service!

I asked for three items and was forced to do entire check of the vehicle, which doesn't sound bad (to see in what shape the car is). After getting fixed what I asked for and get delay another day I was told that there are two major issues with the vehicle and that means one of the service already done (wheel alignment) needs to be done again! Also this info come right before picking up the vehicle, so no time to fix it. Friendly people, they probably spend more time on call with me than on the car. Little bit strange to get only 5000mils before next oil change.

My main gripe was how long it took. I was originally told that my seasonal maintenance check-up was going to be 4 hours. I dropped it off at 7:40 AM and picked it up around 4:40 PM, meaning I waited 9 hours, which really threw off my day, and waited an additional 20 minutes after arriving at the time I was told for pick up. The check up seemed thorough but settings on my car were changed (dashboard display, mirror movement for park assistance, etc), adding to my frustration. Friendly staff but would not come again. If you go, just know your car will be there all day.

Went in to do a general service for my car and they always do a very detailed breakdown of the health of your car (from great condition to needs to be addressed soon). They accompany these detailed breakdowns with pictures and explanations to show why they are in the red “needs repair” area. Customer service is always very responsive and kind with prices that are fairly competitive at other repair locations. I would highly recommend their service for anyone.

First time with A+, they include photos of each inspection area including the devices to measure/gauge parts of my van. The transparency is awesome to see! Michael was thorough and concise with going over my cars inspection while communicating timeframes clearly for completion of the work done. Mechanics provided detailed notes for each inspection, noting specific details that I missed while inspecting the car prior to purchase. Amazing shop team with good vibes! Definitely recommend for anyone looking for a shop to work with. Thanks!

The team at A+ were A+. They were very helpful explaining the work on my car.

A great team of employees. Responsive and knowledgeable.

Brought my car in to get some major love and was recommended by a friend to A+ Japanese Auto Repair. Scheduling my appointment was super easy using their online tool. I knew what I wanted but it was really helpful that A+ performed a complete evaluation of my car. I worked closely with Albert, he was SUPER responsive and transparent. I am so happy that I took my car to A+ and that I worked with Albert. I will definitely recommend to my friends/family.

The best in the west