A+ Japanese Auto Repair, Inc.
I have been getting my car (2016 Honda Civic) serviced here since 2020. A+ Japanese Auto Repair does everything you would expect a professional dealership to do - but better, quicker, and with far improved customer service. One of my big regrets has been getting my services done at Primo Honda right across the street for my first few years of ownership. About an hour ago, I drove to their shop to get a leak in my front passenger tire checked out. It was raining outside, and given that it looked like they had at least a dozen or more cars lined up, either on lifts or waiting to be serviced, I expected it would take some time, especially as I was a drop-in, with no prior appointment. A kind man working there named Jouse saw that I was waiting outside in the rain and didn't want me to wait outside for too long in the weather. He helped remove a huge nail from the tire and patched it up within minutes! I owe him and Doug, my main service writer (who I have worked with before and always had great experiences with), huge thanks. They helped me patch up my leaky tire incredibly quickly, and I am grateful that they were so kind as to help me despite what looked like a very busy workload. Jouse and Doug, you have my sincere appreciation. I am a customer for life after the exceptional treatment I received here today and will be sure to pass the good word along to any and all of my friends who own cars. Look no further if you want a reputable, trustworthy repair shop with amazing customer service. This company rocks. If I could give 100 stars I would gladly do so!
Wow! Raymond, you've made our day! Our auto mechanics and service advisors do everything they can to provide an exceptional customer service experience. We are so glad to take care of you and your Honda, and we truly appreciate your enthusiastic support. :-) -- Justin, Naeem & Jason | 650-946-1856 | www.aplusjapaneseautorepair.com
- A+ Japanese Auto Repair, Inc.