Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

From 309 reviews
Shannon L Kampa
Shannon L Kampa

These guys are simply the best. Took care of my Jeep and were extremely communicative throughout the whole process. They didn’t oversell. They met expectations and beyond. Special shoutout to Elaine, Brad and especially Justin. If you’re …

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via Google
Kenny Pate
Kenny Pate

Excellent service for our Mazda 3, and clear communication throughout. Easy parking and friendly people.

Response from business owner

Kenny, your 5-star review made our day! We're thrilled to hear you had an excellent experience with us. Thank you for your kind words about our service and staff. If you ever need anything, please don't hesitate to reach out. We're here to help! -Eric Sevim at A+ Auto Repair of Redwood City

via Google
Katie Ferretti
Katie Ferretti

Always top notch, this time I got basic service, seasonal service with the best inspections I’ve ever seen, and a battery. Very happy. I will add, I do work here but always still blown away and impressed by our inspections and how …

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Response from business owner

Katie, thank you for entrusting us with your vehicle! It's great to hear that you were impressed with our service. We take pride in conducting thorough inspections to ensure your safety on the road. If you have any more car care needs, don't hesitate to reach out! -Eric Sevim

via Google
Christian Morse
Christian Morse

The team here went above and beyond to get my parts installed correctly. The communication is amazing and the service is top

Response from business owner

Christian, thank you for recognizing our exceptional service! It's always great to hear that our team exceeded expectations. If you ever need anything, please don't hesitate to reach out. We're here to help! -Eric Sevim

via Google
Etta Munk
Etta Munk

I have been going to A+ Japanese for many years and have found them to be A+ in their work, thorough, and honest.

Response from business owner

Thank you, Etta, for your continued trust in our services at A+ Auto Repair of Redwood City. We strive to provide top-notch workmanship, thoroughness, and honesty to all our customers. Should you have any further automotive needs, please don't hesitate to reach out to us at (650) 480-0805 or contact@redwoodcityautorepair.com. We appreciate your support! -Eric Sevim

via Google
Tara Simms
Tara Simms

Katie is the queen of customer service, explaining everything, making me feel cared for and comfortable! I loved that as the service is happening I get sent a report with photos and descriptions of what is found, along with recommendations …

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Response from business owner

Tara, we are thrilled to hear about your outstanding experience at A+ Auto Repair! Providing transparent and high-quality service is our top priority. We understand the importance of keeping you informed every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. Give us a call at (650) 480-0805 or email us at contact@redwoodcityautorepair.com. Thank you for choosing us for your automotive needs!

-Eric Sevim

via Google
ron walters
ron walters

Thanks you saved me a lot of money, and the details of the report with pics very thorough, really appreciate it

Ron Walters

Response from business owner

Ron, we're thrilled to hear about your positive experience with us! It's great to know that our thorough report and cost-effective solutions met your expectations. If you need anything, please don't hesitate to reach out! – A+ Auto Repair of Redwood City – 650-480-0805

via Google
Mariela Gonzalez
Mariela Gonzalez

Got an inspection done here recently and the communication is top tier they told me everything that they were going to do and even sent photos and videos. They gave me an estimate about the problem. Overall amazing service

via Google
Danny DeAntoni
Danny DeAntoni

Good people. Honest, gave friendly, fast service. Would definitely go back.

via Google
G Mehari
G Mehari

I recently took my company BYD shuttle to A+ Auto Mechanics, and I couldn't be happier with the experience! The staff was incredibly friendly and knowledgeable, making me feel at ease right away. They took the time to explain what our …

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Leland Altez
Leland Altez

Where do I begin!!

A+ Auto Repair was recommended to me from a buddy – didn't even think anything of it, I figured an auto shop is an auto shop. But no, quite the opposite – A+ Auto Repair is an outstanding business with fantastic customer…

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Anthony Williams
Anthony Williams

A+ makes the Mechanic experience pleasurable.

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Sharon Andresen
Sharon Andresen

So – what does your vehicle mean to you? For us with our beloved Australian Shepherd Mollie's 2014 Nissan Rogue, it is keeping her vehicle in tiptop operating condition so we can continue to take her to the beach numerous times throughout …

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Charlie Mann
Charlie Mann

Elaine and the team were awesome. Went over everything, we decided what needed attention now, and what to expect down the road. Super friendly, professional, and efficient. Be back for future service.

Thank you,

Charlie

via Google
Dave Johnson
Dave Johnson

Great job

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Jason Rodriguez
Jason Rodriguez

Elaine was great. Very friendly and a pleasure to talk to. Excellent service all around.

via Google
John and Gina Thomas
John and Gina Thomas

Very happy with the service i received, excellent communication and easy drop off and pick up. They will service my car from now on. Thank you.

via Google
Markensy Jacques
Markensy Jacques

Warm welcome there and the staffs are very courteous

via Google
Minh Fong
Minh Fong

Friendly and thoughtful, thorough and honest with superb followup and great active listening skills. I highly recommend these people and I hate every body, so that is saying something. Classy place.

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mela n
mela n

Excellent service!

via Google
Donald Fong
Donald Fong

A+ always takes care of the maintenance on my Lexus. Robert is great to work with and takes the time to discuss the different options based on the work that needs to be done. His communication is timely and detailed giving me a piece of …

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Annabelle Day
Annabelle Day

I didn’t realize how poorly my car was running until after I got her back. They did an exceptional job at looking throughly over and servicing my cars needs. I’m very happy and confident with the work that A+ Auto Repair did.

via Google
Jaehyuk Lee
Jaehyuk Lee

I had a wonderful experience with the team. They were not only kind but also took the time to explain everything in great detail. The consultants were both humorous and respectful, making the entire conversation enjoyable. As mentioned, …

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via Google
Tim Murphy
Tim Murphy

I dropped in on a random Friday to get my daughter’s car serviced and checked out. I’d already been turned down by a different shop but Justin took the car right in, got me a ride home, serviced the car and gave a complete and fair …

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Mary Bartnikowski
Mary Bartnikowski

Absolutely love working with A+ Auto. This is the 2nd big repair they have done on my van and I trust them completely with their excellent work, communication and customer service. If you’re wondering about taking your vehicle to them to …

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Gary Selick
Gary Selick

Yes, the team at A+ services your car. I tell you exactly what your car needs, and what it doesn’t need. They take care of your car as if you are part of a close knit family. What you get out of this is not only a service car, but more …

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Mitchell Buyson
Mitchell Buyson

A+ Japanese Auto Repair truly lives up to its name with top-notch customer service and quality care. Elaine was incredibly friendly and took the time to fully understand my concerns before any work began. I needed help with my low-beam …

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Ed Clavel
Ed Clavel

Great service and follow up. Easy to work with. The only minor thing, they forgot to add a part cost to the quote. It wasn’t to expensive and they added additional savings for the error. Over all, great service!

via Google
Tracy Massaro
Tracy Massaro

Great car service, the best customer service , very responsive. I 100% trust them .

via Google
lowell nogle
lowell nogle

Have been taking my cars to A+Japanese Automotive Repair for 14 years. Always been excellent service and honest advice on need repairs. Highly recommended.

via Google
Jason Yano
Jason Yano

They are great! I recently brought my Subaru in for servicing due to rat damage. They worked diligently with the insurance company and kept me in the loop.

Response from business owner

Hi Jason,

Thank you so much for your wonderful 5-star review! We’re glad we could help with your Subaru Forester and that you had a smooth experience, especially with the insurance process. Dealing with the insurance company and rodent damage like that can be stressful, and we’re happy to have been able to assist you every step of the way.

Your trust in our team means a lot, and we always strive to keep our customers informed and ensure their experience is as seamless as possible. If you ever need anything else in the future, we’re here to help!

Thanks again for choosing A+ Auto Repair. We wish you all the best moving forward!

Best regards,

Elaine H.

650-480-0805

via Google
Herb Verse
Herb Verse

I am a senior with many car years behind me. I have always taken my cars before to the dealers for service. This is my first experience outside that network and I couldn't have been more pleased. These guys are responsive, know what what …

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Response from business owner

Hi Herb,

Thank you so much for your kind 5-star review! We’re honored that you chose A+ Auto Repair for your 2020 Jeep Grand Cherokee, and we’re thrilled to hear that your experience exceeded expectations. It’s especially rewarding to know that we could offer you both great service and significant savings compared to the dealership.

We take pride in providing knowledgeable, responsive, and affordable repairs, and it’s great to hear that you felt confident with our work. We’re so glad to have earned your trust, and we look forward to being your go-to choice for future auto repairs.

Thanks again for your kind words, and please don’t hesitate to reach out if you need anything in the future!

Best regards,

Robert M. – Service Advisor

650-480-0805

via Google
Hans C. Schellenberg
Hans C. Schellenberg

A+ is one of the best repairs shops for Japanese Cars in the Bay Area. Good customer communication, no upselling, they are very good at determining when maintenance is actually necessary, I trust them 100%.

Response from business owner

Hi Hans,

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with us and that you trust our team to take care of your 2011 Honda Pilot. We take pride in providing honest, reliable service, and it means a lot to know that our communication and approach to maintenance made a positive impact on you.

Your feedback really encourages us to continue doing our best for every customer. If you need us to pick up or drop off the vehicle next time from Redwood Shore or from your work, it's included!

We look forward to helping you keep your Pilot running smoothly for many miles to come!

Thanks again for choosing A+ Auto Repair – we truly appreciate your trust and support!

Best regards,

The A+ Auto Repair Team & & Robert!

650-480-0805

via Google
John Thomas
John Thomas

I thought I would try them after so many great reviews

Brought my CRV in to fix a flat tire

They explained in detail how they would fix it

$79 and ready in 30 minutes

I went to pay and they told me happy Thanksgiving and it’s free

My new …

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Response from business owner

Hi John,

Thank you so much for the amazing 5-star review! We're thrilled that you decided to give us a try, and we're so glad to hear you had a great experience with your CRV tire repair. It’s wonderful to know that you appreciated the detailed explanation and fast service. We’re especially happy that we could surprise you with a Thanksgiving gift—it’s our way of showing appreciation for great customers like you!

We’re honored to be your go-to shop for your Honda, your wife’s Subaru, and your Porsche!

Looking forward to taking care of all your vehicles in the future. Thanks again for your kind words, and have a fantastic holiday season!

Best,

The A+ Japanese Auto Repair Team

via Google
Kenneth Voorheis
Kenneth Voorheis

I feel like my car is well cared for here and that is a comforting thought.

Response from business owner

Kenneth,

Thank you so much for the 5-star review!

We're so glad to hear that you feel your Subaru was well cared for with us—that's exactly the kind of experience we strive to provide!

Your trust and peace of mind mean a lot to us, and we’re always here to make sure your vehicle gets the attention it deserves. We look forward to continuing to take great care of your car in the future!

Thanks again for your kind feedback!

Best,

The A+ Auto Repair Team

Co-Owner

Eric S.

650-480-0805

via Google
Amanda Tobin
Amanda Tobin

Everyone at this repair shop is wonderful and they are experts on great customer service. Elaine, Cynthia and Robert made my visit pleasant. They did an exemplary repair on my Nissan. The documentation of the problem and how they were …

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Response from business owner

Hi Amanda,

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with Elaine, Cynthia, and Robert, and that they helped make your visit pleasant. It’s always our goal to provide top-notch customer service and clear communication, so we’re glad the documentation of the repair helped put your mind at ease.

We truly appreciate your trust in us for your Nissan, driving from San Mateo, and we look forward to seeing you again for routine maintenance or any future needs.

Thanks again for your kind words and for choosing A+ Auto Repair!

Best,

The A+ Auto Repair Team

650-480-0805

via Google
Vince Ticoulet
Vince Ticoulet

This team works with and for you. I’m never going anywhere else.

Response from business owner

Hi Vince,

Thank you so much for the 5-star review! We truly appreciate your kind words. It’s been a pleasure working with you on your 2015 Toyota 4Runner, and we’re thrilled to hear that you’re happy with the service. Our team always strives to go above and beyond for our customers, so it means a lot to know that you trust us for all your auto repair needs. We look forward to continuing to take care of your vehicle in the future!

Thanks again for your support! (also Rob says hello and thank you so much for the review!)

Best,

The A+ Auto Repair Team

via Google
Jason Marley
Jason Marley

The best customer service hands down. Its not even close

Response from business owner

Thank you so much for trusting us with your BMW service and repair! We're glad to have had the opportunity to assist you, and we're excited to get everything wrapped up for you. We’re confident you’ll be pleased with the results, and we’re looking forward to getting your vehicle back to you in great condition.

Thanks again for choosing us – we appreciate your business! I will make sure I share this review with Justin as well!

Best,

Eric S

Co-Owner

A+ Auto Repair

650-480-0805

via Google
Donna Cohen
Donna Cohen

Over the years been taking my car(s) to A+ Japanese Auto. Repairs are done, I'm made aware of any other issues to be addressed in the future & I drive away feeling like my car is brand new again. Always professional, friendly & willing to …

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Response from business owner

Donna!

I think you might be one of our longest running client at A+!! I remember when I was just starting at the shop and working with you. It's been close to 20 years!

Thank you for the amazing 5-star review! We truly appreciate your loyalty and trust over the years. It’s fantastic to know that you’ve consistently had a positive experience with us, and that your car feels like new after every visit. We’re committed to providing professional, friendly, and transparent service, so your feedback means the world to us.

We’re grateful for your recommendation and are always here to assist with any future needs.

Thanks again for choosing A+ Japanese Auto!

Co-Owner

Eric S.

A+ Auto Repair

650-480-0805

via Google
Krissie Dempsey
Krissie Dempsey

Always great work and fair prices

Response from business owner

Hi Krissie,

Thank you so much for the 5-star review, Kristine! Justin and all of us truly appreciate your kind words. It's great to hear that you’ve been happy with the work we’ve done on your 2017 Infiniti QX30, and we’re glad to know that you find our prices fair.

We always strive to deliver both quality and value, and your feedback means a lot to us. If you ever need anything in the future, we're here to help!

Thanks again for your continued trust!

Eric S.

Co-Owner

650-480-0805

via Google
Jennifer Mark
Jennifer Mark

A+ Japanese Auto Was wonderful from start to finish. Elaine kept me notified throughout the whole Repair process on my 2014 Prius V.

That’s great customer service, I highly recommend this repair shop.

Response from business owner

Jennifer and Mark!

Thank you so much for the fantastic 5-star review!

We’re thrilled to hear that you had a great experience with us from start to finish. Elaine and the team are dedicated to providing excellent communication and top-notch service, so it's wonderful to know that you appreciated that throughout your repair process.

Your recommendation means the world to us! If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing A+ Auto Repair!

Eric Sevim

Co-Owner

650-480-0805

via Google
Roger Woo
Roger Woo

I found them about 4 years ago, and let them served my MBZ several times. I will also let them serve my Cadi when it’s time.

I feel good about them and car driving very well after service.

I will recommend them to everyone of my friends.

Response from business owner

Roger,

Thank you so much for your thoughtful review! We're thrilled to hear that you've been pleased with our service over the years and that your MBZ and Cadi are driving well after our work. It’s always great to know that our customers feel confident recommending us to their friends. We truly appreciate your trust and look forward to continuing to take care of your vehicles! If you ever need anything in the future, don’t hesitate to reach out. Thanks again for your support!

Eric S.

Co-Owner

A+ Auto Repair

650-480-0805

via Google
Jackie Ajoux
Jackie Ajoux

It's rare to receive service where you feel cared about. I was appreciative of the service end to end – easy to book, the people we met who helped us service our car were kind and open to our request for a maintenance inspection before we …

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Response from business owner

Subject: Thank You!

Hi Jackie,

Thank you so much for your kind words! We are incredibly grateful for the time you took to write us a review.

If you have any friends or family who might be interested in our services, we would love the opportunity to work with more clients like you!

Our top priority is providing high-quality auto repair, closely followed by ensuring that our clients have the best possible experience. We are thrilled to hear that you enjoyed the booking process, the quick turnaround, and the seamless pickup.

As the holidays approach, we wish you a wonderful time ahead! If you plan to drive out of town, please feel free to stop by for a complimentary vehicle check-up. We'll review your lights, fluids, and tire pressures to ensure everything is in good shape before you go.

Wishing you all the best,

Eric Sevim

Co-Owner

A+ Auto Repair

650-480-0805

via Google
Shannon DeChaine
Shannon DeChaine

I have been using A+ Japanese car repair for years, and I recommend them to all my friends! I always feel really taken care of – the service is attentive, fast and thorough.

Response from business owner

Subject: Thank You for Your Continued Trust

Good morning, Shannon,

Thank you for trusting us with your Acura and, more recently, your Toyotas over the years. We appreciate that you travel from Belmont to our auto repair facility, knowing you have other options for repair shops. We are committed to continuously improving our customer service and delivering high-quality auto repairs!

We truly value your ongoing recommendations of our shop to your friends.

As the holiday approaches, we wish you a wonderful time ahead. If you plan to drive out of town, please feel free to stop by for a complimentary vehicle check-up, including a review of your lights, fluids, and tire pressures, before you go. You can always connect with Justin or any of us and we will take great care of you.

Wishing you all the best,

Eric Sevim

Co-Owner

A+ Auto Repair

via Google
Matthew Gray
Matthew Gray

Another great seasonal service by A+! Thorough inspection, great communication and fair pricing.

Response from business owner

Matthew, Thank you again for your kind words. We will keep doing our best work for you and your vehicle when you come in!

All the best – Eric S. Co-Owner

via Google
Sue Bonfiglio
Sue Bonfiglio

Excellent service, beyond expectations. Very considerate with call back information. Offered to pick me up and/or drop off. Would highly recommend them.

Response from business owner

Hi Sue and Sebastian,

Thank you for trusting us with the service of your Mazda CX-5. We hope you both are enjoying how well the vehicle drives.

Wishing you a wonderful Thanksgiving! We look forward to assisting you again the next time you need service at A+ Auto Repair.

Best regards,

Eric S.

Co-Owner

via Google
Fils Moise Cilonda
Fils Moise Cilonda

My wife and I want to show profound gratitude and appreciation to this wonderful and amazing woman, ever since the pandemic things have always been very difficult for me and my family, I lost my job during the stay at home and it was very …

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Suza Lord
Suza Lord

Hello friends, Instead of going for a loan I decided to invest in Bitcoin and Forex trade with Mrs. Claudia Taylor , after I've read so many good reviews about her. I'm glad to tell you that she is the only legit trader I know. You can …

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Suzy Risso
Suzy Risso

I love that they pick ur car up during Covid. I would like to make it for good it helps me out. Justin is very good they know ur car well and go out of their way to do there very best. Manny is a pleasure to work with he picks ur car up. …

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Response from business owner

Thank you so much for working with us Suzy! We are glad that you have taken advantage of the free pick up and delivery. It’s so robust now and clients like you are truly enjoying that convenience! – I will share your comment with Justin and Manny!

via Facebook
Brian R
Brian R

Justin was great to work

Paul K
Paul K

It is my fine good fortune to be your customer 👍 Happy Holidays to you all, and special thanks to Ace and Jason for being Maestros for my Miata! 🏎️😄

Suzanne A
Suzanne A

Thank You for helping me with the maintenance on my car, I really appreciate it

Doreen Walker
Doreen Walker

Always great and friendly service!

Response from business owner

Thank you so much! 😄👍🏻🚘

via Facebook
Camas Steinmetz
Camas Steinmetz

These guys – and Justin Mills in particular – are the absolute most professional, trustworthy, customer service oriented individuals I have frankly ever encountered in any business. I starting bringing my Toyota Highlander to them for …

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Response from business owner

What a wonderful review! Thank you, Camas, for allowing us the opportunity to serve you and your Toyota Highlander. It is truly a pleasure. 😄👍🏻🚘

via Facebook
Satoshi F
Satoshi F

Thank you for your great repair!

I truly appreciate your help and good work!

Will continue to visit you again

Thomas M
Thomas M

Thank you for doing such an incredible job, for the lyft service, loaner car, and the very fair service price. I am very impressed with the whole experience. Also, a huge shout out to Seamus for all his help and courteous service!

Alex & Jenna R
Alex & Jenna R

You guys are the best ! Thank you!

Alexia B
Alexia B

Just a note to say THANK YOU again for keeping my 2003 Infiniti FX45 purring, and for everyone there understanding how awesome the vehicle is and why I want to save it for as long as I can. I picked it up today and it's running like a dream…

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Ian R
Ian R

You guy's are the best. I will write a detailed 5star review for you and personally thank any and all employees there. You went above and beyond for a 21 year old Toyota owner. That's class

Crystal L Rodriguez Donis
Crystal L Rodriguez Donis

I absolutely love this shop.they are very easy to work with,I have never trusted a shop including the dealership do to bad experience,I trust this team hands down, Justin is amazing to work with and will let you know what needs to be done …

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Response from business owner

Thank you so much, Crystal! Much appreciated. 😄👍🏻🚘

via Facebook
Tom J
Tom J

Thanks again as usual. We always enjoy your concern and care with our truck. Thanks MFTJ.

Rhonda Watts
Rhonda Watts

I took my 93 RX-7 to Justin & Jason. Amazing job, kept me involved at all times and I am beyond happy with the results. Thank you guys for getting my Baby healthy again.

Response from business owner

Thank you, Rhonda, for placing your trust in us. 👍🏻😄🚘

via Facebook
Danny/Angie K
Danny/Angie K

Just want say that I trust my care care to you and no one else.

Anonymous
Anonymous

Thank you for EXCELLENT service and support. Everyone at A+ Japanese Auto is friendly, ready to help and knowledgeable. It is a pleasure to do business with such a company. They go above and beyond just plain service!!

Tim C
Tim C

Shout out to KC for making delivery and drop off super easy

Silverfox Woo
Silverfox Woo

They are reliable and trustworthy. From beginning to the end, Justin has provided the professional services. He contacted me at earliest possible time, replied my phone call prompt, explained the procedures and the fees, arranged a rent …

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Response from business owner

We are happy to serve! Thanks for placing your trust in us. 😄👍🏻🚘

via Facebook
Andrew S
Andrew S

........I would like A+ to service my car from now on. Thanks again for the excellent work. You guys are the best!

Stephen Burtis
Stephen Burtis

Hats off to crew at A+!

thanks Jason and Mike! I was on a very tight budget for needed repairs to my 96 cheyenne 4x4 and they went above and beyond. im very happy. God bless you guys.

Response from business owner

Thanks, Stephen! We’re always happy to help. Have a great weekend!

via Facebook
Ira & Jenny F
Ira & Jenny F

Thank you folks for the great work as always!!!!

Kathy K
Kathy K

always feel my vehicles get the best care here! thx

Christian C
Christian C

Great service and my car feels like new. The power and acceleration is back

Awesome service

Noy P
Noy P

Thank you Naeem and the Team! You guys rock and I appreciate y'all!

Anthony M
Anthony M

You guys are fantastic!! And thank you!!

Jim Hahn
Jim Hahn

They get it right and they are honest with you. They also listen which is hard to find in a mechanic.

via Facebook
Ajay B
Ajay B

Thank you Naeem, Jason, Douglas And Justin. I truly appreciate the care, detailed assessment and the repairs you performed on my vehicle. I look forward to working with you in the future. Stay healthy and safe during this pandemic.

Rigoberto Muñoz
Rigoberto Muñoz

Recomiendo este tayer por el amor de mi vida

Response from business owner

Thank you! 👍🏻😄🚘

via Facebook
Yvette Car
Yvette Car

Justin is great! I love knowing that he is honest and I feel safe and not taken advantage of . Great service!! Thank you

via Facebook
Abri H
Abri H

Thank you so much! You all were great to work with!

Linda Garratt Slezak
Linda Garratt Slezak

A+ truly gets an A+. Their service is unbelievable. Justen is wonderful, like having a personal assistant! I have always been happy with them.

Response from business owner

Thank you so much, Linda! Your feedback means the world to our team. 👍🏻😄🏆💯

via Facebook
Anonymous
Anonymous

Justin thank you for the superior service you provided.

Daniel M
Daniel M

Thanks again I will def bring my vehicle back

Mackinnon Ross
Mackinnon Ross

I love A+, they are very transparent and always make sure I am in the loop about everything. I feel like my car is being well taken care of and always drives so well after a visit to A+! Thanks!

Response from business owner

Thanks, Mackinnon, for the wonderful feedback! We appreciate your trust and support. 😄👍🏻🚘

via Facebook
Fabian I
Fabian I

Thanks guys for the great work. I've finally found a shop that understands how much I value my 3rd gen and did a clean job with care.

Hanna H
Hanna H

Thank you for your hard and thorough work!!!

Deirdre O'Reilly Marblestone
Deirdre O'Reilly Marblestone

A+ truly provides just outstanding service! They are far superior to any other mechanic I have had my cars taken too. You will be grateful if you use them!

Response from business owner

Thank you so much, Deirdre! You’re the best!

via Facebook
Neil L
Neil L

Thank you so much, Doug you were amazing and felt like I was back in my small town of Stafford Virginia dealing with you and A+.

Jim & Megan M
Jim & Megan M

Thank you! We always have a great experience working with your team.

Abhi S
Abhi S

Thank you for all your effort in getting my car fixed and dealing with AAA on my behalf. It was truly amazing dealing with your auto shop.

Dave Jorgensen
Dave Jorgensen

These guys are proactive with solid solutions resolving obscure issues (error codes unhandled by other shops) on my old (2007) Prius. At ~300K miles and still going strong.

Response from business owner

That’s great to hear! Thanks for placing your trust in us. 👍🏻😄🚘

via Facebook
Thomas Tobias
Thomas Tobias

Jason and Justin are awesome they are so professional and go above and beyond to explain any issues or potential issues. They treat your vehicle as if it were they’re own prized possession. They even help you find solutions if your on a …

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Response from business owner

Thank you so much, Thomas! We are grateful you found us! 😄🚘👍🏻

via Facebook
Bryan Ocumen
Bryan Ocumen

A+Japanese auto repair shop is good place for your car repair because they have an excellent customer service and they have professional mechanics to repair your car last month they do excellent job for my 2007 Nissan versa hatchback s …

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Response from business owner

Thank you! Your great review makes our whole team so happy to serve. 😄👍🏻🚘

via Facebook
Li-Wha Chen
Li-Wha Chen

Their service and quality are great. Jason is awesome, always takes time to explain what needs to be done, what is recommended and reasons. I’ll definitely go back again.

Response from business owner

Thank you so much! We look forward to seeing you again at the next service. 😄👍🏻🚘

via Facebook
Damarcus Harris
Damarcus Harris

If you need a trustworthy mechanic 🧰 this place is grate Friendly, Trustable staff ( THAT’S HARD TO SAY THESE DAYS) I found them just out of no where maybe it was meant to be but I’m glad I did. Trust me people if you need some good …

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Response from business owner

Thank you so much, Damascus! Your high praise means a lot to our team. 👍🏻😄🚘

via Facebook
Angela Carter
Angela Carter

Would highly recommend. The was the first time I used a non-Infiniti dealership for service. And I was not bit disappointed, in fact, received better service and with professionalism and warmth.

Response from business owner

Thank you so much, Angela. We are thrilled you’re happy with our service experience. We look forward to seeing you again when you need us. 👍🏻😄🚘

via Facebook
Tikki Willis
Tikki Willis

Fast, quick and reliable!

via Facebook
Gavin Sierra
Gavin Sierra

Justin and his crew are amazing. They simply lay out exactly what needs to be done and what the price will be. I recently came in for a $5000 work up on my 2008 infinity coupe which had been seen by other mechanics for a very diffcult fix. …

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Response from business owner

Thank you so much! Your kind words have made our whole week. 😄👍🏻🚘

via Facebook
Jackie Smith
Jackie Smith

Just dropped my car off Sunday night and it’s all done! I had the break system checked and fixed. I always have peace of mind that I’ve received the best prices and the absolute best service. Justin always makes sure I’m treated like I’m …

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Response from business owner

Thank YOU, Jackie, for placing your trust in our auto repair team. We appreciate you and look forward to seeing you next time.

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Katie Bracco Comfort
Katie Bracco Comfort

Justin always treats us like family. Thank you for your service!

Response from business owner

Hello Katie! You are like family, and know that I will always go the extra mile to make sure your experience is smooth, and easy! Thanks for being a part of our A+ Japanese Auto Repair Family! Your Service Advisor, Justin Mills 650-946-1856 www.aplusjapaneseautorepair.com

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Anthony Marcos
Anthony Marcos

I have been using A+ Japanese for my cars services for more than 12 year. They are honest and reliable. A+ Japanese Auto always takes great care of me and my cars... I trust and recommend them.

Response from business owner

Hello Dr. A! Thank you for your trust and support! We will always strive to exceed expectations, and will maintain our diligent service for years to come! Enjoy the drive in your awesome Infiniti! – Your Service Advisor, Justin Mills

650-946-1856 www.aplusjapaneseautorepair.com

via Facebook
Kelby Pavey
Kelby Pavey

This shop is the best one I’ve ever taken my vehicle too. They do an amazing job of checking out my vehicles and follow up with phone calls telling you when you can pick up your vehicle, etc.

I’m overall extremely satisfied with this place…

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Response from business owner

Thank you so much, Kelby! We appreciate your support. 👍🏻😄🚘

via Facebook
5
Google
A+ Japanese Auto Repair, Inc.

Katie was great to work with! Fast responses and provides detailed explanations of what was needed for my car. When she was busy, her colleagues were eager to jump in and help. Wonderful service. When they complete their service, they provide a comprehensive report of what’s in good/bad condition with photos! Love that they show back up information on your car. When there’s something wrong, they provide a photo and a hyperlink to learn more about it. Super informative. Happy to find a reliable repair shop!

Hey Lara, thanks for taking the time to leave us a review! We're so glad to hear that you had a great experience with Katie and our team at A+ Japanese Auto Repair. We pride ourselves on providing fast responses and detailed explanations to our customers, so it's great to know that you appreciated that. We're also happy to hear that you found our comprehensive report and photos helpful. We believe in keeping our customers informed and empowered when it comes to their car repairs. Thank you for choosing us as your go-to repair shop. We look forward to serving you again in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I cannot recommend A+ auto repair more highly. They were kind and thorough and talked me through all my options. They also took photos of everything in my car which will be a great reference point for next year

Hi Marisa, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great experience and that our team provided you with kind and thorough service. We genuinely appreciate your recommendation and your trust in our team. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thanks for this five-star review, Deborah! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Justin, Katie and the team are nothing short of amazing. I really appreciate the thoroughness, transparency and quality of their work!

Hey Louie, Thanks for taking the time to leave us such a great review! We're thrilled to hear that you had a positive experience with our team at A+ Japanese Auto Repair. Justin, Katie, and the rest of our crew work hard to provide top-notch service, and we're glad it didn't go unnoticed. We always strive for thoroughness, transparency, and quality in our work, so it's great to know that it's appreciated. Thanks again for your support, and we hope to see you again in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

James, thanks for this five-star review! Please reach out to us if we can be of service. Have a great week! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Knowledgeable, helpful and friendly. I never felt like they were trying to find ways to get money out of me. Highly recommended.

Robert, we greatly appreciate your kind words and taking the time to leave us a positive review and recommend our business! We strive to provide excellent service without ever pressuring our customers into unnecessary purchases. Your recommendation means the world to us, and we look forward to continuing to serve you in the future. If you ever need anything, don't hesitate to reach out. Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

My experience with the team was amazing. Everyone acted so professionally. Strong communication from when I dropped the car to when I picked it up. They explained exactly what they were going to do what the cost would be for the repairs. They actually came in under the original estimate. I would highly recommend A+!!

Scott, we so appreciate your kind words! Thanks for taking the time to leave us this kind review. If there’s anything you need, please don’t hesitate to reach out. Thanks again! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great service fix what need to be done.my wife is really happy.thank you guys for your help

Thanks so much for your support, Mario! We appreciate your review. Have a great weekend! Thanks again! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

5
Google
A+ Japanese Auto Repair, Inc.

Called in to get a tire put in. Great customer service.

Jonathan, we appreciate you taking the time to leave us a great 5-star review and that you have trusted our team for your service needs! Please don't hesitate to reach out if there is anything we can help you with in the future! Thanks again! Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.