Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

13 years ago, I purchased a brand new CRV, and thanks to the fantastic care it has received at A+ Japanese Auto Repair, it still runs flawlessly today! The technicians are undoubtedly experts in their field. They efficiently diagnosed and resolved the issues my Honda had been experiencing, leaving me with a vehicle that felt as good as new. The attention to detail and the use of high-quality replacement parts were evident in the thoroughness of their work. I was also thoroughly impressed with the transparency and honesty displayed by the A+ Japanese Auto Repair team. They provided a detailed breakdown of the services performed, explaining the reasons behind each repair and offering preventive maintenance suggestions for the future. Most importantly, they have never tried to up-sell unnecessary work. This level of openness and communication instilled trust in me as a customer.

Thank you for sharing your incredible journey with A+ Japanese Auto Repair over the past 13 years. It's fantastic to hear that your HONDA CR-V LX 2010 still runs flawlessly after all these years, thanks to the exceptional care provided by our team. Your recognition of our technicians' expertise and their ability to efficiently diagnose and resolve issues is greatly appreciated. We're pleased to know that the vehicle felt as good as new after our work. We're truly honored to have been part of maintaining your HONDA CR-V LX and ensuring its longevity. Whether you're seeking answers, require more help, or have any other matters that require assistance, feel encouraged to reach out. We're available to provide you with the support you need. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I have never experienced the level of great service like this. Katie, Gavin, and Justin are all very polite, professional, and helpful !!! A+++

Ddehne, we're delighted to hear that you were impressed by the service you received. Your kind words about Katie, Gavin, and Justin being polite, professional, and helpful are greatly appreciated. Thank you for sharing your feedback about your experience at A+ Japanese Auto Repair. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thank you, Abhishek, for leaving a 5-star review! We truly appreciate your feedback and support. If you have any additional comments or questions, please don't hesitate to reach out. We're here to assist you. Have a wonderful day! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Thank you, Cristina, for leaving a 5-star review! We truly appreciate your feedback and support. If you have any additional comments or questions, please don't hesitate to reach out. We're here to assist you. Have a wonderful day! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Good communication and good work. Diagnosed and fixed (unexpected, but real) power steering issue.

Kim, It's great to know that we were able to diagnose and fix the unexpected power steering issue for your HONDA CR-V LX! Thank you for sharing your feedback about your experience and we're pleased to hear that you had a positive encounter with us. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I felt very taken care of at this place when they were taking care of an issue with my clutch pedal sensor switches. They informed me of some other maintenance issues I had been neglecting, (which at first blush felt a little like an upsell) but at this point I'd rather have the peace of mind knowing it's done. Once the car is dropped off, they do offer a free ride back home (probably within reason). Once it was ready to pick up the transition went smoothly. Everyone I interacted with was very nice from start to finish. Do keep in mind the service intervals specific to your car (especially newer ones). Some of them vary wildly between makes and models, and sometimes shops don't always keep specific information on your car available.

Thank you so much for this kind and detailed review, Brian! We so appreciate your patronage of A+ Japanese Auto Repair. Have a great week, and call us if you need anything! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

These guys went above and beyond my expectations!!! Very professional, I would like to thank Justin and his crew of mechanics for doing a stand up job.

We appreciate these kind words, Jesse! Please give us a call if you need anything. Have a great week! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Called and got a reasonable price for brake pad and rotor replacement…they were super nice and very accommodating…they will be my first call for my Lexus!

Thanks for this positive review and for trusting us with your Lexus, Nick! Have a great week, and give us a call if you need anything. All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Always an excellent service from A+ Japanese Auto Repair.

Thanks for this review, Claire! We are happy we could be of service to you and your vehicle. Give us a call if there's anything you need! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Hello Andy Loong, you left a star rating for A+ Japanese Auto Repair. If you have any comments or suggestions, please feel free to share. We value your thoughts! All the best, Justin 650-946-1856 (Office) www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.