Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

5
Google
A+ Japanese Auto Repair, Inc.

The best service possible! Fast, but also fastidious. Very clear in the explanation of what needed to be done. 10/10

Hey Seán! Thank you for the fantastic review! We’re thrilled to hear that you found our service both fast and thorough. We take pride in clearly explaining what needs to be done, so it’s great to know you appreciated that. Your 10/10 rating means a lot to us. If you need anything else in the future, we’re here to help! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Complete professionals, and completely honest regarding my repairs. Robert and his team are the best I'd recommend them to family and friends, if you ever need repairs on the peninsula choose A1 Japanese Auto repair first you won't be sorry.

Thank you, Paul, for your fantastic five-star review! We are thrilled to hear that you had such a positive experience with our team at A1 Japanese Auto Repair. We pride ourselves on providing top-notch service and being transparent with our customers. We appreciate your kind words and recommendation!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I happened to drive by A+ Japanese Auto Repair yesterday afternoon and remembered all the great reviews I had read about them, so I decided to stop and make an appointment. Once there, I realized it was already after their closing time, so I was going to come back next week, but then Justin walked up to my car and asked if he could help answer any questions. I explained that I wanted to schedule a maintenance check of my 2008 Honda Fit since I had recently noticed one of my headlight was out, so I would have it all done at once. Justin looked at my service sticker and determined I had another 1000 miles before the next one was due. But then he said, "Come back tomorrow morning so we can fix the headlight while you wait.." I hesitated to make a commitment for the next day, since it was my birthday, but realized it would be good to take care of the issue so I could start driving at dark again. Therefore, I came back this morning and they fixed it for me while I was waiting! Super convenient and so accommodating... and when I was ready to pay, Justin said it was a birthday gift! What a great surprise!!! ❤️ I will definitively be back as I'm wholeheartedly agreeing with all those people who are impressed with A+ Japanese Auto Repair. Thank you, Justin! 🙏

Dear Li, thank you for choosing A+ Japanese Auto Repair! We're thrilled you had a great experience with Justin. We pride ourselves on providing exceptional service to our customers, and we're glad you enjoyed the convenience and accommodation. We hope you had a fantastic birthday. It's wonderful to hear that you'll be returning, and we look forward to serving you again soon!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

This is the best garage that I have ever used! It’s really wonderful to be informed of all the work being done! This is such a nice friendly place to have your work done!

Hey Jean, your feedback totally made our day! We're absolutely thrilled to hear that you had such a great experience with us. Our team loves keeping customers in the loop and providing a friendly atmosphere. Can't wait to see you next time you need us! Thanks again for choosing A+ Japanese Auto Repair! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

I've heard about A+ Japanese auto Repair from my co-worker and decided to bring in my 2007 Honda Odyssey because of signs of aging,,, and I'm glad that I did and Justin was very helpful and his suggestions are top notch,,, I very much appreciated their work on my van and had it run smoothly,,, like it had a new lease of life,,, though it still have a lot of work to be done but I'll wholly entrust my family van's care to A+ Auto Repair. Thanks Justin and I appreciate all your help and resolving my auto repair issues.

Chris, thank you for choosing us based on your co-worker's recommendation. We're thrilled to hear that Justin provided excellent service and top-notch suggestions for your Honda Odyssey. It's fantastic to know that your van is running smoothly after our work, giving it a new lease on life. We appreciate your confidence in entrusting your family's vehicle to us and will continue to deliver exceptional care. Thanks again for your kind words!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great service!

Thank you for the positive feedback, James! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're always here to provide the best service possible. We look forward to serving you again in the future!

- A+ Japanese Auto Repair, Inc.
3
Google
A+ Japanese Auto Repair, Inc.

I asked for three items and was forced to do entire check of the vehicle, which doesn't sound bad (to see in what shape the car is). After getting fixed what I asked for and get delay another day I was told that there are two major issues with the vehicle and that means one of the service already done (wheel alignment) needs to be done again! Also this info come right before picking up the vehicle, so no time to fix it. Friendly people, they probably spend more time on call with me than on the car. Little bit strange to get only 5000mils before next oil change.

5
Google
A+ Japanese Auto Repair, Inc.

Hi Jane! Thank you for the positive 5-star review! We greatly appreciate it and are here if you ever need anything in the future! Take care & drive safe! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
2
Google
A+ Japanese Auto Repair, Inc.

My main gripe was how long it took. I was originally told that my seasonal maintenance check-up was going to be 4 hours. I dropped it off at 7:40 AM and picked it up around 4:40 PM, meaning I waited 9 hours, which really threw off my day, and waited an additional 20 minutes after arriving at the time I was told for pick up. The check up seemed thorough but settings on my car were changed (dashboard display, mirror movement for park assistance, etc), adding to my frustration. Friendly staff but would not come again. If you go, just know your car will be there all day.

5
Google
A+ Japanese Auto Repair, Inc.

Went in to do a general service for my car and they always do a very detailed breakdown of the health of your car (from great condition to needs to be addressed soon). They accompany these detailed breakdowns with pictures and explanations to show why they are in the red “needs repair” area. Customer service is always very responsive and kind with prices that are fairly competitive at other repair locations. I would highly recommend their service for anyone.

Hey Emily, We’re thrilled to hear that you had such a positive experience with our general service! Our team takes pride in making sure you’re fully informed about your car’s health, so it's great to know that you found the detailed breakdowns and photos helpful. It's also awesome to hear that you found our customer service responsive and the prices fair. Your recommendation means a lot to us. Looking forward to seeing you and your car next time!

- A+ Japanese Auto Repair, Inc.
A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.