San Carlos Auto Repair


3762 reviews
(650) 946-1856

2yr / 24,000 mile warranty

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Customer Testimonials

Check out what others have to say about A+ Japanese Auto Repair in San Carlos, CA

REVIEWS

PLEASE FEEL FREE TO CHECK OUT WHAT OTHERS HAVE TO SAY ABOUT A+ JAPANESE AUTO REPAIR IN SAN CARLOS, CA.

2
Google
A+ Japanese Auto Repair, Inc.

My main gripe was how long it took. I was originally told that my seasonal maintenance check-up was going to be 4 hours. I dropped it off at 7:40 AM and picked it up around 4:40 PM, meaning I waited 9 hours, which really threw off my day, and waited an additional 20 minutes after arriving at the time I was told for pick up. The check up seemed thorough but settings on my car were changed (dashboard display, mirror movement for park assistance, etc), adding to my frustration. Friendly staff but would not come again. If you go, just know your car will be there all day.

5
Google
A+ Japanese Auto Repair, Inc.

Went in to do a general service for my car and they always do a very detailed breakdown of the health of your car (from great condition to needs to be addressed soon). They accompany these detailed breakdowns with pictures and explanations to show why they are in the red “needs repair” area. Customer service is always very responsive and kind with prices that are fairly competitive at other repair locations. I would highly recommend their service for anyone.

Hey Emily, We’re thrilled to hear that you had such a positive experience with our general service! Our team takes pride in making sure you’re fully informed about your car’s health, so it's great to know that you found the detailed breakdowns and photos helpful. It's also awesome to hear that you found our customer service responsive and the prices fair. Your recommendation means a lot to us. Looking forward to seeing you and your car next time!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

First time with A+, they include photos of each inspection area including the devices to measure/gauge parts of my van. The transparency is awesome to see! Michael was thorough and concise with going over my cars inspection while communicating timeframes clearly for completion of the work done. Mechanics provided detailed notes for each inspection, noting specific details that I missed while inspecting the car prior to purchase. Amazing shop team with good vibes! Definitely recommend for anyone looking for a shop to work with. Thanks!

Thank you, Martin, for choosing A+ and taking the time to share your experience! We are thrilled to hear that our transparency, professionalism, and attention to detail met your expectations. Our team takes pride in providing exceptional service, and it's rewarding to know that our efforts resonated with you. We appreciate your recommendation and look forward to serving you again in the future!

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

The team at A+ were A+. They were very helpful explaining the work on my car.

Hi Rose, Thank you for your fantastic review! We're thrilled to hear that our team at A+ Japanese Auto Repair provided you with helpful explanations about the work on your car. Your satisfaction is our top priority, and we look forward to serving you again! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

A great team of employees. Responsive and knowledgeable.

Hey Gregory! Thank you for your review! We're delighted to hear that you had a positive experience with our team. We strive to be responsive and knowledgeable, and we're glad it showed during your visit. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Brought my car in to get some major love and was recommended by a friend to A+ Japanese Auto Repair. Scheduling my appointment was super easy using their online tool. I knew what I wanted but it was really helpful that A+ performed a complete evaluation of my car. I worked closely with Albert, he was SUPER responsive and transparent. I am so happy that I took my car to A+ and that I worked with Albert. I will definitely recommend to my friends/family.

5
Google
A+ Japanese Auto Repair, Inc.

The best in the west

Hi Jagdish! Thank you so much for your high praise! We're thrilled to be considered "the best in the west." Your support means a lot to us, and we look forward to continuing to provide you with top-notch service. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

The service was courteous honest and professional. Highy recommended.

Hi Solly! Thank you for your positive feedback! We're thrilled to hear that you found our service courteous, honest, and professional. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best, Eric S. Co-Owner A+ Japanese Auto Repair, Inc. 650-703-0973

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Super experience. Scheduled seasonal service for my Nissan Murano. Found some other problems, but Katie clearly explained what really had to be done and what could be delayed or avoided. Communication was great throughout. The inspection report they generate with photos is amazing and gave me a lot of confidence in the process. Thanks so much!

Hello Kenny!! Thank you for your trust, the opportunity to eyeball the coolant issue and the suspension work, and we hope you feeling better!! Looking forwarding to helping you in the future with anything you or your friends might need. Katie F. - Service Advisor - 650-595-2277 - www.aplusjapaneseautorepair.com

- A+ Japanese Auto Repair, Inc.
5
Google
A+ Japanese Auto Repair, Inc.

Great customer service! This shop provides a wholesome family shop environment with the scale and service quality of a franchise. I recommend 👌

Thank you for recommending our shop, Jonathan! We take pride in providing a welcoming atmosphere and top-notch service. Looking forward to serving you and your family again soon!

- A+ Japanese Auto Repair, Inc.
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A+ Japanese Auto Repair, Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A+ Japanese Auto Repair, Inc. (650) 595-2277 if you have any issues in accessing any area of our website.